S
SONY
Unclaimed Business
S
SONY
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.5|8 Reviews
May '25 - Apr '26
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
5(37.5%)
4(0%)
3(0%)
2(0%)
1(62.5%)
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCE
Charlene E
1 reviews | Active since Jan 2020
16 Mar 2026, 06:59
Note of appreciation
To:Marelize Wilson ( Brand Manager) Thank you for your incredible generosity Your support means the world to us and is deeply appreciated. You truly helped to lighten the load. I am grateful for your support, we wouldn't be able to do what we do without the support of kind hearted people like you. Your donation is a powerful statement and we are deeply grateful for your support. From: House of the Golden Oldies care centre for the aged Randfontein
Helpful (0)
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Charlene E
1 reviews | Active since Jan 2020
16 Mar 2026, 06:59
Note of appreciation
To:Marelize Wilson ( Brand Manager) Thank you for your incredible generosity Your support means the world to us and is deeply appreciated. You truly helped to lighten the load. I am grateful for your support, we wouldn't be able to do what we do without the support of kind hearted people like you. Your donation is a powerful statement and we are deeply grateful for your support. From: House of the Golden Oldies care centre for the aged Randfontein
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Replies (0)PL
Patrick L
1 reviews | Active since Jan 2020
14 Mar 2026, 16:33
Sony tv
After last update on x900h tv, sony software bugged my tv remote, not sure if it is to force people to upgrade or to buy a new tv remote, the bug is so subtle that it will make you think you must buy a new tv remote but in actuall fact its the software that delays the button press and reaction time
Helpful (0)
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Patrick L
1 reviews | Active since Jan 2020
14 Mar 2026, 16:33
Sony tv
After last update on x900h tv, sony software bugged my tv remote, not sure if it is to force people to upgrade or to buy a new tv remote, the bug is so subtle that it will make you think you must buy a new tv remote but in actuall fact its the software that delays the button press and reaction time
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Replies (0)VS
Vinodh S
1 reviews | Active since Jan 2020
1 Mar 2026, 19:29
Sony headphones has no after sales support in South Africa
My Sony headphones Wh1000xm5 need a battery replacement. Bought it at Incredible Connection. Tried googling, reaching out to Inc Conn and Sony but no real success. This is supposed to be a premium brand in South Africa but has no after sales support. What a disappointment. Beware when you purchase this brand in South Africa in the future.
Helpful (0)
|Replies (0)VS
Vinodh S
1 reviews | Active since Jan 2020
1 Mar 2026, 19:29
Sony headphones has no after sales support in South Africa
My Sony headphones Wh1000xm5 need a battery replacement. Bought it at Incredible Connection. Tried googling, reaching out to Inc Conn and Sony but no real success. This is supposed to be a premium brand in South Africa but has no after sales support. What a disappointment. Beware when you purchase this brand in South Africa in the future.
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Replies (0)RS
Riaan S
1 reviews | Active since Jan 2020
14 Jan 2026, 07:34
Sony *****s you money!
I play games on a PS4, and I always use discs to avoid issues with digital. The one time i purchase Add-ons for a game from the Playstore I have a major issue, I paid for the product and downloaded and installed it and IT DOES NOT WORK, When you strat the game it simply says NOT INSTALLED, i have tried to contact Sony and Bethesda with no luck, I tried every self help and quide to fix the issue with no luck, I went to Sone Webside to request a refund and they refuse to give refunds. This is ********. How many millions of people go through the same issue, and SONY just gets away with it? They are ******* and common ******* in my opinion. I will never purchase another online or digital product from them again.
Helpful (0)
|Replies (0)RS
Riaan S
1 reviews | Active since Jan 2020
14 Jan 2026, 07:34
Sony *****s you money!
I play games on a PS4, and I always use discs to avoid issues with digital. The one time i purchase Add-ons for a game from the Playstore I have a major issue, I paid for the product and downloaded and installed it and IT DOES NOT WORK, When you strat the game it simply says NOT INSTALLED, i have tried to contact Sony and Bethesda with no luck, I tried every self help and quide to fix the issue with no luck, I went to Sone Webside to request a refund and they refuse to give refunds. This is ********. How many millions of people go through the same issue, and SONY just gets away with it? They are ******* and common ******* in my opinion. I will never purchase another online or digital product from them again.
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Sue J
1 reviews | Active since Jan 2020
23 Sept 2025, 07:28
Playstation South Africa support non existent
Playstation South Africa support is non existent, I have logged a call a day ago. Been on their FB and insta pages and just no response. Its unfortunate that their international support cannot assist because I was at least able to get through to them. Its sad that their brand in south africa, feels like it's being run by the ANC no service.
Helpful (0)
|Replies (0)SJ
Sue J
1 reviews | Active since Jan 2020
23 Sept 2025, 07:28
Playstation South Africa support non existent
Playstation South Africa support is non existent, I have logged a call a day ago. Been on their FB and insta pages and just no response. Its unfortunate that their international support cannot assist because I was at least able to get through to them. Its sad that their brand in south africa, feels like it's being run by the ANC no service.
0
Replies (0)CN
Chris N
1 reviews | Active since Jan 2020
30 Jun 2025, 09:15
I have recently bought a pair of Sony Headphones. The headphone has an issue on one of the fixtures on the one side of the headphone. I googled this issue and found that there is a rework on this from SONY. I then e-mailed customersupportza@sonymusic.com
I have recently bought a pair of Sony Headphones. The headphone has an issue on one of the fixtures on the one side of the headphone. I googled this issue and found that there is a rework on this from SONY. I then e-mailed customersupportza@sonymusic.com SEVERAL times however no reply. I am now stuck with a new BROKEN set of headphones for more than 3 months.
Helpful (0)
|Replies (0)CN
Chris N
1 reviews | Active since Jan 2020
30 Jun 2025, 09:15
I have recently bought a pair of Sony Headphones. The headphone has an issue on one of the fixtures on the one side of the headphone. I googled this issue and found that there is a rework on this from SONY. I then e-mailed customersupportza@sonymusic.com
I have recently bought a pair of Sony Headphones. The headphone has an issue on one of the fixtures on the one side of the headphone. I googled this issue and found that there is a rework on this from SONY. I then e-mailed customersupportza@sonymusic.com SEVERAL times however no reply. I am now stuck with a new BROKEN set of headphones for more than 3 months.
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Replies (0)