SA
South African Cannabis Family
Unclaimed Business
SA
South African Cannabis Family
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2022, 05:46
South African Cannabis Family sucks they worse than wish.com
i bout 5 autoflower seeds .. autoflower take 3 to 5 weeks to start flowering. I dont know what they gave me its been longer than 8 weeks these are taller than i am.. It took me 3 or 4 weeks to get my seeds .. after fighting threatening.. Their service is **** if you can ever get hold of them . When i said they had lowsy reviews they responed by saying oh thats just our competition writing bad reviews.. this company is **** dont buy from them. I was tolder over 4 days ago that they would escelate to management to see if they gave me femanized seeds in error but im still waiting..
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2022, 05:46
South African Cannabis Family sucks they worse than wish.com
i bout 5 autoflower seeds .. autoflower take 3 to 5 weeks to start flowering. I dont know what they gave me its been longer than 8 weeks these are taller than i am.. It took me 3 or 4 weeks to get my seeds .. after fighting threatening.. Their service is **** if you can ever get hold of them . When i said they had lowsy reviews they responed by saying oh thats just our competition writing bad reviews.. this company is **** dont buy from them. I was tolder over 4 days ago that they would escelate to management to see if they gave me femanized seeds in error but im still waiting..
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Abdullah K
1 reviews | Active since Jan 2020
16 Feb 2022, 05:33
Very Bad Experience and Keep Away from this Company. A SHAM
I placed an order online with the company SACF also known as South African Cannabis Family. I paid the money into their account and was promised that I would receive delivery confirmation details. It is only now that I have a problem with this company that I found there is no physical address in their website but only a WhatsApp number. Please warn everyone NOT TO DEAL WITH THIS COMPANY. They lie all the time and one can never talk to anyone or reach anyone except through their WhatsApp number which is 0737780122. In fact giving them a one star rating is far too much. Please warn people about this sham of a company. Their site address is https://thefamilyseedbank.co.za/. The only email address is orders@thefamilyseedbank.co.za
Helpful (0)
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Abdullah K
1 reviews | Active since Jan 2020
16 Feb 2022, 05:33
Very Bad Experience and Keep Away from this Company. A SHAM
I placed an order online with the company SACF also known as South African Cannabis Family. I paid the money into their account and was promised that I would receive delivery confirmation details. It is only now that I have a problem with this company that I found there is no physical address in their website but only a WhatsApp number. Please warn everyone NOT TO DEAL WITH THIS COMPANY. They lie all the time and one can never talk to anyone or reach anyone except through their WhatsApp number which is 0737780122. In fact giving them a one star rating is far too much. Please warn people about this sham of a company. Their site address is https://thefamilyseedbank.co.za/. The only email address is orders@thefamilyseedbank.co.za
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Replies (0)GN
GARY N
1 reviews | Active since Jan 2020
5 Feb 2022, 05:48
Shocking Customer Service!
I ordered some autos from them in October last year. Planted 5 of them on 17th October hoping to have them ready some time the end of Jan. To start with only 1 germinate and survived. Secondly it clearly wasn't the seeds that I ordered. By beginning of Jan, not even a start of showing any signs of starting to flower, never mind that it should be nearly finished. I have contacted them on numerous occasions via email and whatsapp and no answer or resolution to the problem. Not even to acknowledge. Shocking customer service! Totally threw off my planning to get through the winter months.
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GARY N
1 reviews | Active since Jan 2020
5 Feb 2022, 05:48
Shocking Customer Service!
I ordered some autos from them in October last year. Planted 5 of them on 17th October hoping to have them ready some time the end of Jan. To start with only 1 germinate and survived. Secondly it clearly wasn't the seeds that I ordered. By beginning of Jan, not even a start of showing any signs of starting to flower, never mind that it should be nearly finished. I have contacted them on numerous occasions via email and whatsapp and no answer or resolution to the problem. Not even to acknowledge. Shocking customer service! Totally threw off my planning to get through the winter months.
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Anonymous
1 reviews | Active since Jan 2020
23 Nov 2021, 15:26
DONT BUY FROM CANNIBIS FAMILY THEY ARE A CON AND IM NOT COMPETITION
bought seeds on a thursday and did the payment. friday and saturday i never received anything. Monday it took a whole day for a response i was told my seeds would arrive today. I have requested tracking and got nothing. I have been trying to contact them all day on whatsapp and sent emails and got no replies. Be careful dont buy seeds. I will be contacting the consumer councel of south africa sars and cipro regarding this business.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
23 Nov 2021, 15:26
DONT BUY FROM CANNIBIS FAMILY THEY ARE A CON AND IM NOT COMPETITION
bought seeds on a thursday and did the payment. friday and saturday i never received anything. Monday it took a whole day for a response i was told my seeds would arrive today. I have requested tracking and got nothing. I have been trying to contact them all day on whatsapp and sent emails and got no replies. Be careful dont buy seeds. I will be contacting the consumer councel of south africa sars and cipro regarding this business.
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Replies (0)RP
Riccardo P
1 reviews | Active since Jan 2020
27 Sept 2021, 09:31
Terrible service
DO NOT order anything from these people. You will sometimes get stock on time, other times they wont have the stock, and then they simply wont even bother telling you. The right thing to do here, is notify the customer, and let them choose to either wait for the stock to arrive, or choose an alternative product... BUT Instead, they will just put your order on hold until they get stock in, and you must just wait without being told anything. GOOD LUCK asking for an update when your order still hasn't arrived in 10 days, because there is very little chance they will respond to you. If this was the first time this has happened, I would be more understanding. But it has happened recently, and this is now the SECOND time in just 1 month. I told you guys last time to stop that nonsense, and do the decent thing by giving me the choice. It seems that was too difficult for you. I chose cannabis to help manage my severe OCD and anxiety - This was supposed to be a company dedicated to medicinal cannabis - You are seriously lacking. I will never trust you guys again with my medicine.
Helpful (0)
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Riccardo P
1 reviews | Active since Jan 2020
27 Sept 2021, 09:31
Terrible service
DO NOT order anything from these people. You will sometimes get stock on time, other times they wont have the stock, and then they simply wont even bother telling you. The right thing to do here, is notify the customer, and let them choose to either wait for the stock to arrive, or choose an alternative product... BUT Instead, they will just put your order on hold until they get stock in, and you must just wait without being told anything. GOOD LUCK asking for an update when your order still hasn't arrived in 10 days, because there is very little chance they will respond to you. If this was the first time this has happened, I would be more understanding. But it has happened recently, and this is now the SECOND time in just 1 month. I told you guys last time to stop that nonsense, and do the decent thing by giving me the choice. It seems that was too difficult for you. I chose cannabis to help manage my severe OCD and anxiety - This was supposed to be a company dedicated to medicinal cannabis - You are seriously lacking. I will never trust you guys again with my medicine.
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Replies (0)RP
Riccardo P
1 reviews | Active since Jan 2020
27 Sept 2021, 05:38
terrible service delivery
Shocking service! DO NOT order anything from these people, as you'll be lucky to get your stuff in any normal amount of time - and GOOD LUCK trying to communicate with them for any update whatsoever - You'll have a better chance throwing a message into a bottle and throwing it into the ocean.
Helpful (0)
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Riccardo P
1 reviews | Active since Jan 2020
27 Sept 2021, 05:38
terrible service delivery
Shocking service! DO NOT order anything from these people, as you'll be lucky to get your stuff in any normal amount of time - and GOOD LUCK trying to communicate with them for any update whatsoever - You'll have a better chance throwing a message into a bottle and throwing it into the ocean.
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Replies (0)SS
Sandile S
1 reviews | Active since Jan 2020
2 Sept 2021, 16:51
Excellent service
First of all the service is more then excellent and product range is diverse and I found everything I needed and the delivery is only 2-3 business days I've worried about when the order is coming because it has always been 2-3 days.
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Sandile S
1 reviews | Active since Jan 2020
2 Sept 2021, 16:51
Excellent service
First of all the service is more then excellent and product range is diverse and I found everything I needed and the delivery is only 2-3 business days I've worried about when the order is coming because it has always been 2-3 days.
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Replies (0)CP