SC
Spar Cullinan
Unclaimed Business
SC
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDW
Dolf W
1 reviews | Active since Jan 2020
25 Mar 2025, 12:26
SPAR Cullinan a good example of fairness, ownership and respect
We stayed at a Self Catering Unit on Oak Street Cullinan for 7 days about three weeks ago. The Self Catering Unit was within walking distance from the Self Catering Unit and it was very convenient for us. Especially the opening times and the well presented and stocked grocery store. On a warm Friday morning we had a funeral and I popped in at the SPAR Cullinan and purchased some water for the funeral goers. Upon returning to Cape Town and working through my monthly credit card statement I noticed that I was double charged. I managed to work through the SPAR Head office and the Operations Manager of the SPAR at Cullinan who contacted me and swiftly addressed the concern I had and processed a credit. To my surprise SPAR Cullinan processed a credit for more then what I was double charged for. Upon reading through the messages (Email and WhatApp) and talking to SPAR they seem to have endless problems with network connectivity. I also understand that there is a solution on it’s way to resolve the problem for the Cullinan community. What struck me despite the challenges they face in a small community like Cullinan with network issues and various other dependencies the town council should address and provide the people at SPAR still treat their customers with respect, take ownership and treat them fair. Thank you SPAR Cullinan you have raised the bar when it comes to respect, ownership and fairness.
Helpful (0)
|Replies (0)DW
Dolf W
1 reviews | Active since Jan 2020
25 Mar 2025, 12:26
SPAR Cullinan a good example of fairness, ownership and respect
We stayed at a Self Catering Unit on Oak Street Cullinan for 7 days about three weeks ago. The Self Catering Unit was within walking distance from the Self Catering Unit and it was very convenient for us. Especially the opening times and the well presented and stocked grocery store. On a warm Friday morning we had a funeral and I popped in at the SPAR Cullinan and purchased some water for the funeral goers. Upon returning to Cape Town and working through my monthly credit card statement I noticed that I was double charged. I managed to work through the SPAR Head office and the Operations Manager of the SPAR at Cullinan who contacted me and swiftly addressed the concern I had and processed a credit. To my surprise SPAR Cullinan processed a credit for more then what I was double charged for. Upon reading through the messages (Email and WhatApp) and talking to SPAR they seem to have endless problems with network connectivity. I also understand that there is a solution on it’s way to resolve the problem for the Cullinan community. What struck me despite the challenges they face in a small community like Cullinan with network issues and various other dependencies the town council should address and provide the people at SPAR still treat their customers with respect, take ownership and treat them fair. Thank you SPAR Cullinan you have raised the bar when it comes to respect, ownership and fairness.
0
Replies (0)AG
Alicia G
1 reviews | Active since Jan 2020
11 Jul 2024, 08:02
BAD SERVICE
So disappointed, the shop itself is clean and there is enough stock for customers but the managers that run the store are *********** and ill mannered people don't care too much on satisfying their customer and the doorman is very rude treats you like a ******** when you walk out even when he sees u have packed parcels and the managers just laugh such disgusting manners
Helpful (0)
|Replies (0)AG
Alicia G
1 reviews | Active since Jan 2020
11 Jul 2024, 08:02
BAD SERVICE
So disappointed, the shop itself is clean and there is enough stock for customers but the managers that run the store are *********** and ill mannered people don't care too much on satisfying their customer and the doorman is very rude treats you like a ******** when you walk out even when he sees u have packed parcels and the managers just laugh such disgusting manners
0
Replies (0)JB
Jason B
1 reviews | Active since Jan 2020
16 Feb 2023, 12:55
Maggots on meat AGAIN?!?!?
We bought a pack of pork rib chops yesterday (15/02/2023) only to find that it has maggots in when we wanted to cook it. This is the second time we recieve meat from them and to find that between 2 hours to a day in fridge maggots crawling on meat, as a spar customer i find it unexceptable
Helpful (0)
|Replies (0)JB
Jason B
1 reviews | Active since Jan 2020
16 Feb 2023, 12:55
Maggots on meat AGAIN?!?!?
We bought a pack of pork rib chops yesterday (15/02/2023) only to find that it has maggots in when we wanted to cook it. This is the second time we recieve meat from them and to find that between 2 hours to a day in fridge maggots crawling on meat, as a spar customer i find it unexceptable
0
Replies (0)