SM
SUPERSPAR Mega City Umlazi
Unclaimed Business
SM
SUPERSPAR Mega City Umlazi
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SUPERSPAR Mega City Umlazi
SUPERSPAR Mega City Umlazi has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked SUPERSPAR Mega City Umlazi across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
Busisiwe M
1 reviews | Active since Jan 2020
18 Mar 2026, 20:56
SUPERSPAR MEGACITY UMLAZI'S ROTTEN WORS
I bought wors yesterday and cooked it, turned out to be rotten as hell, it had a sour taste and smell ..yoooh I am so disappointed the is the 3rd time buying rotten wors from SUPERSPAR MEGA CITY UMLAZI....I'VE DECIDED TO NOT BUY MEAT AGAIN FROM THEM
Helpful (0)
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Busisiwe M
1 reviews | Active since Jan 2020
18 Mar 2026, 20:56
SUPERSPAR MEGACITY UMLAZI'S ROTTEN WORS
I bought wors yesterday and cooked it, turned out to be rotten as hell, it had a sour taste and smell ..yoooh I am so disappointed the is the 3rd time buying rotten wors from SUPERSPAR MEGA CITY UMLAZI....I'VE DECIDED TO NOT BUY MEAT AGAIN FROM THEM
0
Replies (0)JM
Jabulani M
1 reviews | Active since Jan 2020
29 Nov 2025, 15:38
Unprofessional, rude behavior by a Manager
Today (29/11/2025) at around 12pm I visited Spar at Megacity in uMlazi. I went to buy a 12 pack of Savanna angry lemon and I was happy to see that they got a sale of 2x6 330ml for R200. So I took and proceeded to the till and only to find out that it was not on sale as per banner place on it. The cashier went to check for and she so that it was incorrectly placed. So I requested to see the manager (Thabani Gumede). The cashier called him he came and as the cashier was trying to explain the problem he dismissed her there on the spot. I asked him to please let the cashier explain before dismissing her and he then dismissed me too. He wasn't having it and I told him that they is a problem of miss leading adverti*****t and he told us (me & the cashier) if they is a post which states the item it R2 but the actual price it R2000 and I was incorrectly placed must he sell that for that price? Instead of acknowledging the problem and addressing it in a professional manner he kept on being dismissed and rude. I felt belittled and disrespected. But then j remembered that they was an incident that happened at Mega Philani Spar where the manager was also rude to the customer. I'm not sure if that is the instruction that is come from Spar executive.
Helpful (0)
|Replies (0)JM
Jabulani M
1 reviews | Active since Jan 2020
29 Nov 2025, 15:38
Unprofessional, rude behavior by a Manager
Today (29/11/2025) at around 12pm I visited Spar at Megacity in uMlazi. I went to buy a 12 pack of Savanna angry lemon and I was happy to see that they got a sale of 2x6 330ml for R200. So I took and proceeded to the till and only to find out that it was not on sale as per banner place on it. The cashier went to check for and she so that it was incorrectly placed. So I requested to see the manager (Thabani Gumede). The cashier called him he came and as the cashier was trying to explain the problem he dismissed her there on the spot. I asked him to please let the cashier explain before dismissing her and he then dismissed me too. He wasn't having it and I told him that they is a problem of miss leading adverti*****t and he told us (me & the cashier) if they is a post which states the item it R2 but the actual price it R2000 and I was incorrectly placed must he sell that for that price? Instead of acknowledging the problem and addressing it in a professional manner he kept on being dismissed and rude. I felt belittled and disrespected. But then j remembered that they was an incident that happened at Mega Philani Spar where the manager was also rude to the customer. I'm not sure if that is the instruction that is come from Spar executive.
0
Replies (0)wG
wilfred G
1 reviews | Active since Jan 2020
11 Feb 2025, 13:50
Unacceptable Customer Service Experience at Spar, Umlazi Mega City
Let me cut right straight to the chase. I had a most infuriating experience at your Spar outlet at Umlazi Mega City on or around 15:05, a time when I was in a rush and certainly not expecting to be treated like some damn inconvenience. Here’s a recap for your records. I was queued up, eyeing Till 32, which, for some god-forsaken reason, was devoid of customers despite having a cashier, A Mncwabe, stationed there. She seemed more interested in chatting up her fellow cashier than attending customers. I, in a hurry to get to work, decided to approach her till. Who knew that my simple action would apparently infuriate this lady to a degree that can only be described as utterly absurd. Here’s something to chew on – a retail cashier so wrapped up in her own world, she doesn’t even bother to return a customer's greeting. TWO greetings, to be exact. Instead, she demanded my reward card with a stinking attitude, consumed by her banter with her ****orker. After complying, after punching my reward number she looked at me like an idiot, saying that I hadn't entered anything. As if that wasn't enough, getting her to add a pack of cigarettes to my purchase turned into some sick joke, with her finalizing the purchase while I was still trying to get her damn attention. Bottom line, her attitude stinks worse than a rotting fish. I’m the one lining your damn pockets here. The fact is, I’m not spending anyone else’s money but my own. The least I expect is to be treated like a damn customer, not some interruption to her oh-so-important conversation. I hope you have the decency to train this employee about the role a customer plays in a business operation. Better yet, let this communication serve as a crude reminder that customers aren't to be ****ed with. I’ll be walking into your store again soon. And hell, I expect a better attitude from her the next time I rock up at your store.
Helpful (0)
|Replies (0)wG
wilfred G
1 reviews | Active since Jan 2020
11 Feb 2025, 13:50
Unacceptable Customer Service Experience at Spar, Umlazi Mega City
Let me cut right straight to the chase. I had a most infuriating experience at your Spar outlet at Umlazi Mega City on or around 15:05, a time when I was in a rush and certainly not expecting to be treated like some damn inconvenience. Here’s a recap for your records. I was queued up, eyeing Till 32, which, for some god-forsaken reason, was devoid of customers despite having a cashier, A Mncwabe, stationed there. She seemed more interested in chatting up her fellow cashier than attending customers. I, in a hurry to get to work, decided to approach her till. Who knew that my simple action would apparently infuriate this lady to a degree that can only be described as utterly absurd. Here’s something to chew on – a retail cashier so wrapped up in her own world, she doesn’t even bother to return a customer's greeting. TWO greetings, to be exact. Instead, she demanded my reward card with a stinking attitude, consumed by her banter with her ****orker. After complying, after punching my reward number she looked at me like an idiot, saying that I hadn't entered anything. As if that wasn't enough, getting her to add a pack of cigarettes to my purchase turned into some sick joke, with her finalizing the purchase while I was still trying to get her damn attention. Bottom line, her attitude stinks worse than a rotting fish. I’m the one lining your damn pockets here. The fact is, I’m not spending anyone else’s money but my own. The least I expect is to be treated like a damn customer, not some interruption to her oh-so-important conversation. I hope you have the decency to train this employee about the role a customer plays in a business operation. Better yet, let this communication serve as a crude reminder that customers aren't to be ****ed with. I’ll be walking into your store again soon. And hell, I expect a better attitude from her the next time I rock up at your store.
0
Replies (0)LM
Lulwane M
1 reviews | Active since Jan 2020
7 Dec 2023, 15:40
Spar Megacity disgusting manner of approach
I have had the worse experience at spar megacity, the manager there came screaming at shouting , would not even give me an opportunity to explain what had happened, I tried to contact the store so that I could talk to the manager for about 8 times and they kept saying they couldn't get ahold of him and i ended up calling customer care , such disgusting behavior if the actually incident up until them not putting the manager on the phone and my friend was so upset
Helpful (0)
|Replies (0)LM
Lulwane M
1 reviews | Active since Jan 2020
7 Dec 2023, 15:40
Spar Megacity disgusting manner of approach
I have had the worse experience at spar megacity, the manager there came screaming at shouting , would not even give me an opportunity to explain what had happened, I tried to contact the store so that I could talk to the manager for about 8 times and they kept saying they couldn't get ahold of him and i ended up calling customer care , such disgusting behavior if the actually incident up until them not putting the manager on the phone and my friend was so upset
0
Replies (0)