Spcc
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Spcc
Spcc has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Spcc across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBP
Bonangaye P
1 reviews | Active since Jan 2020
2 Mar 2026, 00:58
Poor Service
Bought items online which were not suitable. Went to their Eastgate branch to return but the 2 consultants said they can not do refunds because their store is trading on a minus, they did not make sales for the day. Sent an email to their head office, it's been 2 weeks no response. I only got the automated responses acknowledging the email
Helpful (0)
|Replies (0)BP
Bonangaye P
1 reviews | Active since Jan 2020
2 Mar 2026, 00:58
Poor Service
Bought items online which were not suitable. Went to their Eastgate branch to return but the 2 consultants said they can not do refunds because their store is trading on a minus, they did not make sales for the day. Sent an email to their head office, it's been 2 weeks no response. I only got the automated responses acknowledging the email
0
Replies (0)SD
Sphesihle D
1 reviews | Active since Jan 2020
15 Dec 2025, 06:41
Online purchase
I bought sneakers online on the 29th of November 2025, received a tracking number but was never contacted by the delivery company, only to be sent an email that the delivery person cannot get a hold of me but I am certain that I never received a call. I proceeded to give them my contact number again but only for them to tell me the order was returned back to the warehouse, I then asked for a voucher or refund so I can go in store to buy the sneakers but they said I can’t pick up an online purchase but they will give me a refund, that was on 13 December which I have not received now they are sending me a refund receipt which has a R0.00 refund. I don’t understand what this means and also how can just one easy process be delayed so much. I am very frustrated at this point by their service.
Helpful (0)
|Replies (0)SD
Sphesihle D
1 reviews | Active since Jan 2020
15 Dec 2025, 06:41
Online purchase
I bought sneakers online on the 29th of November 2025, received a tracking number but was never contacted by the delivery company, only to be sent an email that the delivery person cannot get a hold of me but I am certain that I never received a call. I proceeded to give them my contact number again but only for them to tell me the order was returned back to the warehouse, I then asked for a voucher or refund so I can go in store to buy the sneakers but they said I can’t pick up an online purchase but they will give me a refund, that was on 13 December which I have not received now they are sending me a refund receipt which has a R0.00 refund. I don’t understand what this means and also how can just one easy process be delayed so much. I am very frustrated at this point by their service.
0
Replies (0)EH
PB
Pitsane B
1 reviews | Active since Jan 2020
17 Jun 2025, 09:53
POOR AFTERSALES SUPPORT REF: CSA00187A ORDER NO: SP400702
Bought an item late April 2025, got delivered on the 2nd of May but the item did not fit me, logged a return/refund on the 12th of May 2025 and i was given a reference number then started following up with CS dept for pick up of the item. I was then given a run around till to date, they're still awaiting a feedback from the back office. I am never buying from your store ever again!!!!
Helpful (0)
|Replies (0)PB
Pitsane B
1 reviews | Active since Jan 2020
17 Jun 2025, 09:53
POOR AFTERSALES SUPPORT REF: CSA00187A ORDER NO: SP400702
Bought an item late April 2025, got delivered on the 2nd of May but the item did not fit me, logged a return/refund on the 12th of May 2025 and i was given a reference number then started following up with CS dept for pick up of the item. I was then given a run around till to date, they're still awaiting a feedback from the back office. I am never buying from your store ever again!!!!
0
Replies (0)PR
Pranav R
1 reviews | Active since Jan 2020
10 Jun 2025, 10:45
POLICIES IN BREACH OF CPA - THEY ARE ****MERS
Will never buy from this company again. Bought a few products online and sizes were wrong, now they do not want to exchange or return because products were 10% off and is considered a "sale item". Shocking customer service!! First they ask you to take three pictures of each item, even though they are still sealed and unopened, then after receiving them reject claim due to their **** policies. I am pretty sure their policies are in breach of the CPA.
Helpful (0)
|Replies (0)PR
Pranav R
1 reviews | Active since Jan 2020
10 Jun 2025, 10:45
POLICIES IN BREACH OF CPA - THEY ARE ****MERS
Will never buy from this company again. Bought a few products online and sizes were wrong, now they do not want to exchange or return because products were 10% off and is considered a "sale item". Shocking customer service!! First they ask you to take three pictures of each item, even though they are still sealed and unopened, then after receiving them reject claim due to their **** policies. I am pretty sure their policies are in breach of the CPA.
0
Replies (0)TM
Tshepaone M
1 reviews | Active since Jan 2020
17 May 2025, 09:53
Deep Disappointment with SPCC Products
I am deeply disappointed in SPCC, I am starting to think you guys are selling ****s, I bought Recon MDS01 at Mall of Africa within 6 months it was already torn and I hardly wear it. This year I bought jean at Rustenburg Mall Spcc, around February I only wore it twice and it is already torn, I went to Rustenburg spcc they refused to exchange for me, I thought spcc is selling quality but no. I am no longer buying from SPCC because their pr.oducts are attractive but ****s and don't last
Helpful (0)
|Replies (0)TM
Tshepaone M
1 reviews | Active since Jan 2020
17 May 2025, 09:53
Deep Disappointment with SPCC Products
I am deeply disappointed in SPCC, I am starting to think you guys are selling ****s, I bought Recon MDS01 at Mall of Africa within 6 months it was already torn and I hardly wear it. This year I bought jean at Rustenburg Mall Spcc, around February I only wore it twice and it is already torn, I went to Rustenburg spcc they refused to exchange for me, I thought spcc is selling quality but no. I am no longer buying from SPCC because their pr.oducts are attractive but ****s and don't last
0
Replies (0)AM
TM
Tshepaone M
1 reviews | Active since Jan 2020
4 Apr 2025, 11:02
****/Low quality(Recon MDS01 Spcc)
I am not happy about the quality of Spcc Recon MDS01, it's beautiful but quality gives **** vibes. The sneaker didn't even last 6 months, I have owned spcc surge Lo before the sneaker lasted for about 2 and half years. That's whyy i am disappointed on their new sneaker collection.
Helpful (0)
|Replies (0)TM
Tshepaone M
1 reviews | Active since Jan 2020
4 Apr 2025, 11:02
****/Low quality(Recon MDS01 Spcc)
I am not happy about the quality of Spcc Recon MDS01, it's beautiful but quality gives **** vibes. The sneaker didn't even last 6 months, I have owned spcc surge Lo before the sneaker lasted for about 2 and half years. That's whyy i am disappointed on their new sneaker collection.
0
Replies (0)