SO
Splash Out Ppool and Projects
Unclaimed Business
SO
Splash Out Ppool and Projects
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#3Ranked In Construction & Hardware
0 NPSUnlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Martin B
1 reviews | Active since Jan 2020
4 Sept 2024, 14:39
Sub-standard Workmanship
With regret that I have to write another review. How it started. I used Splash Out Pools to Re Fiber my pool. I experienced issues and contacted them to honour their 5 year warranty. They sent someone out after numerous calls and messages for assistance. Had more issues with the pool, they came out yet again with a different individual, and not long after fixing the issue, the painted started peeling off. The concern is that there was no supervision or inspection from Splash Pools after work was carried out. I contacted Dirk 5 December 2023 and was told that they will come as soon as they have funds available. I have been following up since then and have been given the same reason over and over again. I have paid a lot of money to revamp my pool and money is the reason they can’t honour their warranty. I can now give my opinion on their workmanship, which is substandard. I can even say that the after service is as poor as the workmanship.
Helpful (0)
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Martin B
1 reviews | Active since Jan 2020
4 Sept 2024, 14:39
Sub-standard Workmanship
With regret that I have to write another review. How it started. I used Splash Out Pools to Re Fiber my pool. I experienced issues and contacted them to honour their 5 year warranty. They sent someone out after numerous calls and messages for assistance. Had more issues with the pool, they came out yet again with a different individual, and not long after fixing the issue, the painted started peeling off. The concern is that there was no supervision or inspection from Splash Pools after work was carried out. I contacted Dirk 5 December 2023 and was told that they will come as soon as they have funds available. I have been following up since then and have been given the same reason over and over again. I have paid a lot of money to revamp my pool and money is the reason they can’t honour their warranty. I can now give my opinion on their workmanship, which is substandard. I can even say that the after service is as poor as the workmanship.
0
Replies (0)MB
Martin B
1 reviews | Active since Jan 2020
1 Aug 2023, 08:58
Poor or lack of after service
I used Splash Out Pools October 2021 to Re Fiber my pool. All went well and I was happy with the work and the service received. In Jan 2023 I noticed that my pool shell started bubbling and contacted Splash Pools to honor their warranty. They eventually sent someone out in May after numerous calls and messages for assistance. I was told that they cannot work on the pool due to the weather (rain) and they will come out at a later stage. We are in August now and I'm still waiting, after yet again, numerous messages. The initial service I received was good, but I can now say that there is a lack or even no after service from Splash Out Pools.
Helpful (0)
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Martin B
1 reviews | Active since Jan 2020
1 Aug 2023, 08:58
Poor or lack of after service
I used Splash Out Pools October 2021 to Re Fiber my pool. All went well and I was happy with the work and the service received. In Jan 2023 I noticed that my pool shell started bubbling and contacted Splash Pools to honor their warranty. They eventually sent someone out in May after numerous calls and messages for assistance. I was told that they cannot work on the pool due to the weather (rain) and they will come out at a later stage. We are in August now and I'm still waiting, after yet again, numerous messages. The initial service I received was good, but I can now say that there is a lack or even no after service from Splash Out Pools.
0
Replies (0)KS
Keaghan S
1 reviews | Active since Jan 2020
23 Mar 2023, 09:39
Find another company
Spalsh out pools Installed a new pool for me, they did not get it running correctly so I had to hire another company to sort out their issue. Dirk does not answer my messeges to assist with sorting out their issues no replies from him. He down right ignores me. They scratched my entire brand new deck by dragging the heat pump along it be cause they were to lazy to pick it up. I do not reccomend you use them rather search else where. They also hire other companies to build their pools and charge a premium. Thinking by me paying extra I will get great service and quality work which I did not receive.
Helpful (0)
|Replies (0)KS
Keaghan S
1 reviews | Active since Jan 2020
23 Mar 2023, 09:39
Find another company
Spalsh out pools Installed a new pool for me, they did not get it running correctly so I had to hire another company to sort out their issue. Dirk does not answer my messeges to assist with sorting out their issues no replies from him. He down right ignores me. They scratched my entire brand new deck by dragging the heat pump along it be cause they were to lazy to pick it up. I do not reccomend you use them rather search else where. They also hire other companies to build their pools and charge a premium. Thinking by me paying extra I will get great service and quality work which I did not receive.
0
Replies (0)GH
Gail H
1 reviews | Active since Jan 2020
6 Sept 2020, 05:00
Excellent
H 06 Sep 2 Excellent I was taken completely out of my comfort zone with this project as a women flying solo and building a pool. As quite a few nasty reviews on pool renovations. Dirk and his staff worked well together and the service was excellent and the end result was magnificent.. N.B when Dirk says alot of sand with building a pool make a mental note that its alot of sand and have extra resources to have the soil removed. If that you choice..Apart from that I'm happy with the end result and would recommend splash out pool for any of your pool renovation projects
Helpful (0)
|Replies (0)GH
Gail H
1 reviews | Active since Jan 2020
6 Sept 2020, 05:00
Excellent
H 06 Sep 2 Excellent I was taken completely out of my comfort zone with this project as a women flying solo and building a pool. As quite a few nasty reviews on pool renovations. Dirk and his staff worked well together and the service was excellent and the end result was magnificent.. N.B when Dirk says alot of sand with building a pool make a mental note that its alot of sand and have extra resources to have the soil removed. If that you choice..Apart from that I'm happy with the end result and would recommend splash out pool for any of your pool renovation projects
0
Replies (0)GH
Gail H
1 reviews | Active since Jan 2020
6 Sept 2020, 04:35
Excellent
I was taken completely out of my comfort zone with this project as a women flying solo and building a pool. As quite a few nasty reviews on pool renovations. Dirk and his staff worked well together and the service was excellent and the end result was magnificent.. N.B when Dirk says alot of sand with building a pool make a mental note that its alot and have extra resources to have the soil removed. If that you choice..Apart from that I'm happy with the end result and would recommend splash out pool and projects for all your pool renovation..Thank you Dirk.
Helpful (0)
|Replies (0)GH
Gail H
1 reviews | Active since Jan 2020
6 Sept 2020, 04:35
Excellent
I was taken completely out of my comfort zone with this project as a women flying solo and building a pool. As quite a few nasty reviews on pool renovations. Dirk and his staff worked well together and the service was excellent and the end result was magnificent.. N.B when Dirk says alot of sand with building a pool make a mental note that its alot and have extra resources to have the soil removed. If that you choice..Apart from that I'm happy with the end result and would recommend splash out pool and projects for all your pool renovation..Thank you Dirk.
0
Replies (0)