S
Spotify
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
-88
Recommended: Unlikely
Review Distribution
1.3|15 Reviews
May '25 - Apr '26
5(7.1%)
4(0%)
3(0%)
2(0%)
1(92.9%)
5(7.1%)
4(0%)
3(0%)
2(0%)
1(92.9%)
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sibusiso M
1 reviews | Active since Jan 2020
2 Mar 2026, 20:58
*****
Spotify is a *****, They Charge for a free trial
Helpful (0)
|Replies (0)SM
Sibusiso M
1 reviews | Active since Jan 2020
2 Mar 2026, 20:58
*****
Spotify is a *****, They Charge for a free trial
0
Replies (0)KK
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Thando M
1 reviews | Active since Jan 2020
24 Jan 2026, 09:31
Spotify is a ****
After using the music App for over 6 years, collecting playlists and downloading music. They wake up one morning and decide to cancel their current offering (Packages) and now trying to get us to pay double what we were for all these years. ********* to say the least. Me and my family have been on their family package for just over 3 years and now i wake this morning and get told that they do not offer that package anymore and if i want to have all of us on the App, i should have two accounts and pay double. This is very unacceptable and would advise anyone to look for an alternative.
Helpful (0)
|Replies (0)TM
Thando M
1 reviews | Active since Jan 2020
24 Jan 2026, 09:31
Spotify is a ****
After using the music App for over 6 years, collecting playlists and downloading music. They wake up one morning and decide to cancel their current offering (Packages) and now trying to get us to pay double what we were for all these years. ********* to say the least. Me and my family have been on their family package for just over 3 years and now i wake this morning and get told that they do not offer that package anymore and if i want to have all of us on the App, i should have two accounts and pay double. This is very unacceptable and would advise anyone to look for an alternative.
0
Replies (0)JV
Jesse V
1 reviews | Active since Jan 2020
21 Jan 2026, 17:25
******* ACCOUNT DEBIT OUTSIDE OF PAYMENT DATE
Do not get a Spotify account. Today is only the 21st of Jan and they have already debited my account more than 12 times, I've had to transfer my cash out so that they can't keep doing it but still they persist debating my account.
Helpful (0)
|Replies (0)JV
Jesse V
1 reviews | Active since Jan 2020
21 Jan 2026, 17:25
******* ACCOUNT DEBIT OUTSIDE OF PAYMENT DATE
Do not get a Spotify account. Today is only the 21st of Jan and they have already debited my account more than 12 times, I've had to transfer my cash out so that they can't keep doing it but still they persist debating my account.
0
Replies (0)RB
Robert B
1 reviews | Active since Jan 2020
5 Dec 2025, 15:30
Useless
How can we say what a bunch of useless idiots we have to deal with this world of modern technology. Payment card was compromised and when I try to change payment it tells me I now live in UK. Does not allow me to change cou6
Helpful (0)
|Replies (0)RB
Robert B
1 reviews | Active since Jan 2020
5 Dec 2025, 15:30
Useless
How can we say what a bunch of useless idiots we have to deal with this world of modern technology. Payment card was compromised and when I try to change payment it tells me I now live in UK. Does not allow me to change cou6
0
Replies (0)ZM
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Serena P
1 reviews | Active since Jan 2020
17 Nov 2025, 14:08
Outrageous Pricing Change – Goodbye Family Plan
The new Spotify pricing and plan structure is absolutely outrageous. I’m honestly so disappointed. The Family Plan is gone, replaced by a Premium Platinum plan that only allows 3 users for around R180. Previously, we could get a Family Plan for around R120 for up to 6 users. How does this make any sense?
Helpful (0)
|Replies (0)SP
Serena P
1 reviews | Active since Jan 2020
17 Nov 2025, 14:08
Outrageous Pricing Change – Goodbye Family Plan
The new Spotify pricing and plan structure is absolutely outrageous. I’m honestly so disappointed. The Family Plan is gone, replaced by a Premium Platinum plan that only allows 3 users for around R180. Previously, we could get a Family Plan for around R120 for up to 6 users. How does this make any sense?
0
Replies (0)