Shocking treatment of patrons.

Firstly my starter was cold and the cheese was not melted on the garlic bread. After the manager rectified the mistake I was satisfied. However I got my main dish and the vegetables were cold. After bringing this to the attention of the manager he said he would heat the food up and strike it off the bill which was not necessary although he had insisted. After receiving the bill I noticed that the meal was charged for which I enquired with the manager on duty as the previous manager had finished his shift. Upon enquiring I was met with utter arrogance and extreme rudeness from the kitchen manager who was very condescending. After addressing the issue with the owner it was merely shrugged off and I was offered alcohol for my worries. Used to be a regular but will never go back. Mistakes can be made but rudeness and arrogance cannot be excused.