SS
SRD Service Centre
Unclaimed Business
SS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SRD Service Centre
SRD Service Centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked SRD Service Centre across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBN
Bulelwa N
1 reviews | Active since Jan 2020
9 Jan 2026, 10:54
*********** staff
I'm complaining about the service/ incompetence service from Sassa, last year March I turned 18 tried to apply for R350 system kept saying there's already an active application. Called Sassa March 2025 and was advised that someone used my id and there's a number linked and there'll flag it *****ulent, waited as advised that I must keep trying up to this say can't access anything....today I called spoke to Kanyisa who didn't know what she was doing only kept saying she wants to give me a reference number which I asked what is it for bcoz she hasn't assisted me yet. She only said she's escalating told her everytime I call impeding advised same thing she started being rude when I asked to speak to the Supshe said there's no supervisor and dropped the phone. Right now im not interested with sassa srd I need the issue resolved as I need to apply for nsfas kindly revert with a meaningful feedback
Helpful (0)
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Bulelwa N
1 reviews | Active since Jan 2020
9 Jan 2026, 10:54
*********** staff
I'm complaining about the service/ incompetence service from Sassa, last year March I turned 18 tried to apply for R350 system kept saying there's already an active application. Called Sassa March 2025 and was advised that someone used my id and there's a number linked and there'll flag it *****ulent, waited as advised that I must keep trying up to this say can't access anything....today I called spoke to Kanyisa who didn't know what she was doing only kept saying she wants to give me a reference number which I asked what is it for bcoz she hasn't assisted me yet. She only said she's escalating told her everytime I call impeding advised same thing she started being rude when I asked to speak to the Supshe said there's no supervisor and dropped the phone. Right now im not interested with sassa srd I need the issue resolved as I need to apply for nsfas kindly revert with a meaningful feedback
0
Replies (0)MC
Marius C
1 reviews | Active since Jan 2020
5 Mar 2025, 19:31
SRD grant is a big **** from the ANC
I have registered last year in August, and to date I did not receive any money regarding the SRD grant, I have send emails and tried to phone, but to no avail, I do not know what to do, this whole grant thing is a big ****, there are people benefiting from other people's application thanks to the ******* ANC government
Helpful (0)
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Marius C
1 reviews | Active since Jan 2020
5 Mar 2025, 19:31
SRD grant is a big **** from the ANC
I have registered last year in August, and to date I did not receive any money regarding the SRD grant, I have send emails and tried to phone, but to no avail, I do not know what to do, this whole grant thing is a big ****, there are people benefiting from other people's application thanks to the ******* ANC government
0
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Ferzana C
1 reviews | Active since Jan 2020
10 Jan 2025, 17:31
Srd
It's the most unreliable source of income for the poor people it either says decline,cancelled and with the decline it says source of income identified which is load of **** because they must be *****ing the money for them self.I am very disappointed in them
Helpful (0)
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Ferzana C
1 reviews | Active since Jan 2020
10 Jan 2025, 17:31
Srd
It's the most unreliable source of income for the poor people it either says decline,cancelled and with the decline it says source of income identified which is load of **** because they must be *****ing the money for them self.I am very disappointed in them
0
Replies (0)NS
Nchimane S
1 reviews | Active since Jan 2020
2 Oct 2024, 12:10
****en poor government service
I don't know the reason why there is a call centre department for assisting with details updates when there is no turn around service time? i am waiting almost 3 months now for a link. their service is totally ****en unacceptable!
Helpful (0)
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Nchimane S
1 reviews | Active since Jan 2020
2 Oct 2024, 12:10
****en poor government service
I don't know the reason why there is a call centre department for assisting with details updates when there is no turn around service time? i am waiting almost 3 months now for a link. their service is totally ****en unacceptable!
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Replies (0)DN
Dzee N
1 reviews | Active since Jan 2020
15 May 2024, 02:50
😪
Im having a bad experience with sassa srd since last year i reported some1 changed my srd numbers and the sad part i havent given any1 my details i called sassa the told me to send an email i did that i have been calling sending emails till 2day no help some1 is getting my money i cant change numbers sassa has killed us by allowing people to change their numbers and made more ***** im even thinking sassa people are eating my moneylast month i got an email saying they will send me a link till today nothing im not happy with sassa they not treating us well
Helpful (0)
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Dzee N
1 reviews | Active since Jan 2020
15 May 2024, 02:50
😪
Im having a bad experience with sassa srd since last year i reported some1 changed my srd numbers and the sad part i havent given any1 my details i called sassa the told me to send an email i did that i have been calling sending emails till 2day no help some1 is getting my money i cant change numbers sassa has killed us by allowing people to change their numbers and made more ***** im even thinking sassa people are eating my moneylast month i got an email saying they will send me a link till today nothing im not happy with sassa they not treating us well
0
Replies (0)MM
Muzi M
1 reviews | Active since Jan 2020
30 Apr 2024, 12:10
Senzo SRD Consultant said "I need a quick fix"
This SRD service center is uselless with the whole Social development department. They cant help you with anything all they know is apologizing and some being rude "Senzo" a consultant I spoke to just now telling me "Seems like I need a quick fix" imagine a quick fix just because were unemployed these so called agents think they can speak whatsover with me. I have been approved since Novemver 2023 till today I have not recieved any of the so called social relief grant.few weeks to go it is elections clearly the voting polls will be filled with us unemployed youth and we know that our current goverment doesnt care about us.
Helpful (0)
|Replies (0)MM
Muzi M
1 reviews | Active since Jan 2020
30 Apr 2024, 12:10
Senzo SRD Consultant said "I need a quick fix"
This SRD service center is uselless with the whole Social development department. They cant help you with anything all they know is apologizing and some being rude "Senzo" a consultant I spoke to just now telling me "Seems like I need a quick fix" imagine a quick fix just because were unemployed these so called agents think they can speak whatsover with me. I have been approved since Novemver 2023 till today I have not recieved any of the so called social relief grant.few weeks to go it is elections clearly the voting polls will be filled with us unemployed youth and we know that our current goverment doesnt care about us.
0
Replies (0)CM
Christalene M
1 reviews | Active since Jan 2020
23 Oct 2023, 07:26
No response from SRD customer sevice
More than 2 months ago someone asked me to send an email on their behalf to request for their cellphone number to be changed for the SRD grant. I sent the email, they responded and asked for a few details which I sent to them. The next email stated that I would receive a sms on the new number in order to change the cellphone number. It's been 2 months and I haven't received any sms or other feedback from the SRD service centre. The person that asked for my help is very depended on the R350 SRD grant as it is their only income.
Helpful (0)
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Christalene M
1 reviews | Active since Jan 2020
23 Oct 2023, 07:26
No response from SRD customer sevice
More than 2 months ago someone asked me to send an email on their behalf to request for their cellphone number to be changed for the SRD grant. I sent the email, they responded and asked for a few details which I sent to them. The next email stated that I would receive a sms on the new number in order to change the cellphone number. It's been 2 months and I haven't received any sms or other feedback from the SRD service centre. The person that asked for my help is very depended on the R350 SRD grant as it is their only income.
0
Replies (0)TL
Theoline L
1 reviews | Active since Jan 2020
29 May 2023, 05:59
Poor service **** no
Been approved since January, haven't received any payments as yet, been sending emails and receiving no help or what's so ever, we contact and use online services for what exactly if this is the help we received I'm just tired of checking my application status that shows approved everything month and no date, or is someone getting my 350s since January
Helpful (0)
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Theoline L
1 reviews | Active since Jan 2020
29 May 2023, 05:59
Poor service **** no
Been approved since January, haven't received any payments as yet, been sending emails and receiving no help or what's so ever, we contact and use online services for what exactly if this is the help we received I'm just tired of checking my application status that shows approved everything month and no date, or is someone getting my 350s since January
0
Replies (0)