Claim dragging, no updates or reply to my email.

Item: Standard Bank Insurance
Rating: 1
Author: Rambodos R

I am dealing with Nonzwakazi Flekkies. Standard Bank is not getting back to me or updating me regarding my claim, which apparently was approved. They wanted proof of the last claim which I emailed them (Btw, I had already emailed them those proofs of expenses and job done in 2024). Now what is the latest with my claim please? I need to fix leaks caused by the last storm ASAP. Can someone hurry please?

Helpful (0)

Replies (1)

Standard Bank Insurance's replyOfficial

27 May 2026, 10:07

Dear Valued Client
Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.

Kind regards

Insurance Complaints Department
Insurance.ExecutiveComplaints@standardbank.co.za

Best regards,

Standard Bank Insurance's reply27 May 2026, 10:07

Official

Best regards,

Standard Bank Insurance

Claim dragging, no updates or reply to my email.

About

Community

Businesses

Follow Us