Disappointed

I have been reading the reviews warning people about King Price Stangen, and today I find myself in the exact same situation.

It honestly feels like the clients are the employees because I constantly have to follow up myself just to get updates on the progress of my claim. For the past month, I have been given the same excuse — that they cannot get hold of the hospital where my mother passed away to confirm her natural death.

Now I am being told they will send an investigator, which will clearly delay the process even more, especially since investigators are supposedly “not available.” This is extremely unprofessional, insensitive, and distasteful during such a difficult time.

How are people supposed to trust a company like this to take care of their families when they are no longer alive? People invest in these policies for peace of mind and security for the future, but experiences like this are honestly frightening.

Why is it so difficult to pay people when they need assistance the most instead of giving them the runaround?