SA
Steel And Ink
Unclaimed Business
SA
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJVdb
Jenna-Leigh Van der burg
1 reviews | Active since Jan 2020
23 Feb 2016, 11:25
DO NOT ORDER FROM THESE GUYS!!!
I am absolutely appalled by the service my fiancee has received from this company - now called SA Tattoo supply (Previous name of steel and ink ). I have never ever experienced service like this . When we placed the order we were promised delivery 15 days . We were then informed there was a chinese holiday which we completely understand - however it is now 4 weeks later . After numerous empty promises and a period of not being able to get hold of anyone at the company (Bradley ) - to the extent we thought it was fraud . When they did finally contact my fiancee it was a rude phone call from Timothy who literally swore at my fiancee as a way of greeting. - this is the way he treats his customers when the company is in the wrong? I can't express enough what a terrible experience this is . More delays than I have ever heard before in my life. if you set the true expectations with customers you would not have these issues . it was not a small amount of money spent and it is literally impacting my fiancee's ability to do his job . He is loosing money . .DO NOT waste your time ordering from this company ! Shane is the only one who has been of any help and for that we do thank him
Helpful (0)
|Replies (0)JVdb
Jenna-Leigh Van der burg
1 reviews | Active since Jan 2020
23 Feb 2016, 11:25
DO NOT ORDER FROM THESE GUYS!!!
I am absolutely appalled by the service my fiancee has received from this company - now called SA Tattoo supply (Previous name of steel and ink ). I have never ever experienced service like this . When we placed the order we were promised delivery 15 days . We were then informed there was a chinese holiday which we completely understand - however it is now 4 weeks later . After numerous empty promises and a period of not being able to get hold of anyone at the company (Bradley ) - to the extent we thought it was fraud . When they did finally contact my fiancee it was a rude phone call from Timothy who literally swore at my fiancee as a way of greeting. - this is the way he treats his customers when the company is in the wrong? I can't express enough what a terrible experience this is . More delays than I have ever heard before in my life. if you set the true expectations with customers you would not have these issues . it was not a small amount of money spent and it is literally impacting my fiancee's ability to do his job . He is loosing money . .DO NOT waste your time ordering from this company ! Shane is the only one who has been of any help and for that we do thank him
0
Replies (0)DB
Donovan B
1 reviews | Active since Jan 2020
4 Nov 2015, 08:47
Fake SA company, steel your money
This is not a SA based company, they are fraud!! placed an order in July and only received a few items three months later!!! stay away .. please I warn you do not order anything from them you will be loosing your money.<br> <br> they do not respond to mails online queries or anything.... you cant get hold of them !!!
Helpful (0)
|Replies (0)DB
Donovan B
1 reviews | Active since Jan 2020
4 Nov 2015, 08:47
Fake SA company, steel your money
This is not a SA based company, they are fraud!! placed an order in July and only received a few items three months later!!! stay away .. please I warn you do not order anything from them you will be loosing your money.<br> <br> they do not respond to mails online queries or anything.... you cant get hold of them !!!
0
Replies (0)DLN
Darrian L. Naidoo
1 reviews | Active since Jan 2020
23 Sept 2015, 09:46
Pathetic Company
I, Darrian L. Naidoo, have placed an order with the above company in May. Payment made on day of order. After numerous attempts of contact I finally received an email from them 3 months later stating their bad customer service and some story about them entering a bail-out agreement with an investor and saying that my order will be shipped soon. received another email stating that my items have been shipped however it is yet another month passed and I am still awaiting my items. The level of service from Steel and Ink JHB is pathetic. To think I have to wait 4+ months for items from a company that is a 6 hr drive from me.
Helpful (0)
|Replies (0)DLN
Darrian L. Naidoo
1 reviews | Active since Jan 2020
23 Sept 2015, 09:46
Pathetic Company
I, Darrian L. Naidoo, have placed an order with the above company in May. Payment made on day of order. After numerous attempts of contact I finally received an email from them 3 months later stating their bad customer service and some story about them entering a bail-out agreement with an investor and saying that my order will be shipped soon. received another email stating that my items have been shipped however it is yet another month passed and I am still awaiting my items. The level of service from Steel and Ink JHB is pathetic. To think I have to wait 4+ months for items from a company that is a 6 hr drive from me.
0
Replies (0)GW
Geo W
1 reviews | Active since Jan 2020
8 Jun 2015, 14:42
Fraud
I ordered goods in the beginning of the year and received it within 3 weeks. My second order was 3 times more. I ordered it on 1 April 2015 and now nearly 10 weeks later, its still not here. I've sent e-mails to them, even one translated into Mandarin, but no response.
Helpful (0)
|Replies (0)GW
Geo W
1 reviews | Active since Jan 2020
8 Jun 2015, 14:42
Fraud
I ordered goods in the beginning of the year and received it within 3 weeks. My second order was 3 times more. I ordered it on 1 April 2015 and now nearly 10 weeks later, its still not here. I've sent e-mails to them, even one translated into Mandarin, but no response.
0
Replies (0)QC
Quinton C
1 reviews | Active since Jan 2020
5 Jun 2015, 11:20
Fruad
I ordered supplies from [URL Removed] after I paid via EFT they sent me a conformation email,that they received my money,and that they will send me a tracking no for my package. That was 3 weeks ago, I still haven't heard back from them.
Helpful (0)
|Replies (0)QC
Quinton C
1 reviews | Active since Jan 2020
5 Jun 2015, 11:20
Fruad
I ordered supplies from [URL Removed] after I paid via EFT they sent me a conformation email,that they received my money,and that they will send me a tracking no for my package. That was 3 weeks ago, I still haven't heard back from them.
0
Replies (0)