Not trustworthy

I now understand why there is 100% customer dissatisfaction with Straight Through Turn Key. My experience reveals a pattern of deliberate deception designed to work against the client.

After I asked them direct questions about their numerous negative reviews and why they never respond to complaints, I received no answers. Instead, the situation escalated in the most alarming way possible.

I received a call from a company named "Auction Nation," which repeatedly and explicitly masqueraded as a towing company. They stated they were coming to collect my vehicle. It is an undeniable fact that Auction Nation is a salvage and auction house, not a towing service.

The only way Auction Nation could have my personal details, claim information, and instruction to collect my vehicle is if Straight Through Turn Key provided it to them. This was not a simple mistake; it was a coordinated, deceptive action.

When a client asks for accountability, the response should not be to send a salvage company to their door under false pretenses. The complete lack of answers to my professional questions, followed by this *****ulent collection attempt, reveals a company that operates with zero integrity.

Do not trust them. Their business model relies on you not asking questions. If you do, they resort to underhanded tactics.