SO
Stratus Office Consumables
Unclaimed Business
SO
Stratus Office Consumables
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJL
Johann L
1 reviews | Active since Jan 2020
10 Oct 2024, 08:33
****mers
This company supp**** us with a toner at a special price. Then they started harassing us that the special price was dependent on us taking a second toner. Note : Nowhere did any quote from them, or order from us, reflect more than 1 toner. They are now trying to bully us into taking more toners. They are highly ********* and should be reported to the Consumer Board.
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Johann L
1 reviews | Active since Jan 2020
10 Oct 2024, 08:33
****mers
This company supp**** us with a toner at a special price. Then they started harassing us that the special price was dependent on us taking a second toner. Note : Nowhere did any quote from them, or order from us, reflect more than 1 toner. They are now trying to bully us into taking more toners. They are highly ********* and should be reported to the Consumer Board.
0
Replies (0)AC
Anita C
1 reviews | Active since Jan 2020
10 Jun 2024, 15:16
Stay away from this company!!!!! ****mers!!!!
I bought some toners from the company. First, they said if I bought from them, we could pay in 60 day terms. Then just after I received the parcel, they started pestering me for payment at the end of the month I ordered. The called me 2 to 3 times daily. I thought I had 60 days to pay. I told them I would not buy from them again, but they asked for a second chance. Which I gave them. The second delivery went better. But then they wanted to send me toners every month. I did not want it because we did not use the printers as much. When I tried to cancel the order, they said I could not do that because I had to take 36 of each toner before I can cancel. They were not transparent about this!!!! I definitely did not know that!!!! They are not a good company to buy from!!! Stay away!!!!!
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Anita C
1 reviews | Active since Jan 2020
10 Jun 2024, 15:16
Stay away from this company!!!!! ****mers!!!!
I bought some toners from the company. First, they said if I bought from them, we could pay in 60 day terms. Then just after I received the parcel, they started pestering me for payment at the end of the month I ordered. The called me 2 to 3 times daily. I thought I had 60 days to pay. I told them I would not buy from them again, but they asked for a second chance. Which I gave them. The second delivery went better. But then they wanted to send me toners every month. I did not want it because we did not use the printers as much. When I tried to cancel the order, they said I could not do that because I had to take 36 of each toner before I can cancel. They were not transparent about this!!!! I definitely did not know that!!!! They are not a good company to buy from!!! Stay away!!!!!
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Replies (0)AK
Anneli K
1 reviews | Active since Jan 2020
5 Jun 2024, 07:15
****mers
These People bully you into taking toner. First, they phoned me to give me a good price on one toner, then they phoned me and said there is 2 in a box and I have to take the second one. I reluctantly agreed. They phoned a third time saying we have to take more, or they will charge us for the discount and if we don't pay, our company will have a bad name. I reported the salesperson and they promised to never phone us again. They keep phoning and now there are 10 in a box all of a sudden. They now want me to take 3 and they will write off the rest and give me a letter that they will not contact us again. This is bullying money out of companies and harassment. The story keeps changing and we will not ever buy from them again. Beware they also sell chemicals.
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Anneli K
1 reviews | Active since Jan 2020
5 Jun 2024, 07:15
****mers
These People bully you into taking toner. First, they phoned me to give me a good price on one toner, then they phoned me and said there is 2 in a box and I have to take the second one. I reluctantly agreed. They phoned a third time saying we have to take more, or they will charge us for the discount and if we don't pay, our company will have a bad name. I reported the salesperson and they promised to never phone us again. They keep phoning and now there are 10 in a box all of a sudden. They now want me to take 3 and they will write off the rest and give me a letter that they will not contact us again. This is bullying money out of companies and harassment. The story keeps changing and we will not ever buy from them again. Beware they also sell chemicals.
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Neo M
1 reviews | Active since Jan 2020
17 Nov 2023, 07:18
**** ARTIST!
In 2017 our company purchased a toner from Stratus Office Consumables. The toner was not compatible with our printer so when they called to confirm delivery of the second toner I advised that we will not be taking it. They then told me that I cannot order 1 toner as this is part of consignment stock and it is also on promotion so I needed to take the three other toners. Mind you this was never communicated when we took the first order. None the less We took the three remaining toners Paid for them. Once we were done they said it was actually 8 toners and we needed to complete the order. We told them we did not sign or agree to such and told them never to call again. They continued to harass us but eventually they stoppes. 2 days ago I received a call from them...saying we owe them because we never paid for our orders that they delivered and we needed to take the remaining toners! This is 6 years later! Luckily i keep all emails and paper work so i knew for sure they were lying about us not paying them ! And also they were trying to get us to take more!!!! Disgusting Disgusting company! Please do not purchase anything from them. They are running a ****!
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Neo M
1 reviews | Active since Jan 2020
17 Nov 2023, 07:18
**** ARTIST!
In 2017 our company purchased a toner from Stratus Office Consumables. The toner was not compatible with our printer so when they called to confirm delivery of the second toner I advised that we will not be taking it. They then told me that I cannot order 1 toner as this is part of consignment stock and it is also on promotion so I needed to take the three other toners. Mind you this was never communicated when we took the first order. None the less We took the three remaining toners Paid for them. Once we were done they said it was actually 8 toners and we needed to complete the order. We told them we did not sign or agree to such and told them never to call again. They continued to harass us but eventually they stoppes. 2 days ago I received a call from them...saying we owe them because we never paid for our orders that they delivered and we needed to take the remaining toners! This is 6 years later! Luckily i keep all emails and paper work so i knew for sure they were lying about us not paying them ! And also they were trying to get us to take more!!!! Disgusting Disgusting company! Please do not purchase anything from them. They are running a ****!
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Replies (0)SB
Shelley B
1 reviews | Active since Jan 2020
7 Nov 2023, 08:41
**** artists
I cancelled my toner order with this company long before covid and yesterday I receive a call from them telling me I was only eligible for the discounted price as I was getting toners from them every so often and because I cancelled before they had sent me all the toners, I am now liable for the monies that was supposed to be the discount. I will not be bul**** by them. I told them some 4 years ago that we no longer required these toners as my printer broke and they just dont listen. Do not buy from this company. They are dishonest when they call you and offer you this "wonderful" deal.
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|Replies (0)SB
Shelley B
1 reviews | Active since Jan 2020
7 Nov 2023, 08:41
**** artists
I cancelled my toner order with this company long before covid and yesterday I receive a call from them telling me I was only eligible for the discounted price as I was getting toners from them every so often and because I cancelled before they had sent me all the toners, I am now liable for the monies that was supposed to be the discount. I will not be bul**** by them. I told them some 4 years ago that we no longer required these toners as my printer broke and they just dont listen. Do not buy from this company. They are dishonest when they call you and offer you this "wonderful" deal.
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Replies (0)TP
Trio P
1 reviews | Active since Jan 2020
25 Aug 2022, 13:30
HARASSMENT
HARASSMENT TO COMPANIES They are Harassing my Company Stating we owe them money and that need to deliver consignment stock but they can not produce me the contract where I as only Director of Trio Plumbing sign the contract and they state some Sanet sign but here is no one working in my company by such name. They are SCAMMERS DONT DO BUSINESS WITH THEM.
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Trio P
1 reviews | Active since Jan 2020
25 Aug 2022, 13:30
HARASSMENT
HARASSMENT TO COMPANIES They are Harassing my Company Stating we owe them money and that need to deliver consignment stock but they can not produce me the contract where I as only Director of Trio Plumbing sign the contract and they state some Sanet sign but here is no one working in my company by such name. They are SCAMMERS DONT DO BUSINESS WITH THEM.
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Adhir S
1 reviews | Active since Jan 2020
9 May 2022, 10:55
Underhanded business.
I have also experienced the same as the rest, initially ordered a toner from stratus, never was i informed that this was a consignment order that i have gotten into. received the toner, its decent, it was promised to last 3x longer then regular toners. this was false. Then I get called to check if i required more toner, i did not need more. all seemed fine. A few months later I get called to say that I still have toners due on this consignment, this is when it all went pear shaped, I never recalled signing an agreement to purchase 24 toners . Ive requested a copy of said contract or the recordings of the calls where I agreed to this, this has never been sent. Then later this year I called by their so called contract termination department, we then spoke and to get this behind me I agreed to what the agent on the line discussed, which was , i will be liable for one more payment of a consignment of 2 toners and after which, the balance of the consignment will be cancelled. I paid for the toners and they were received. Then a month later i get another call from this contract termination dept, but this time, he says that if i make payment for this last order of 5 toners the balance of the consignment will be cancelled. Requested all recordings and proof that I signed such a contract, awaiting response for this.... This really is a very unprofessional and underhanded way of doing business.
Helpful (0)
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Adhir S
1 reviews | Active since Jan 2020
9 May 2022, 10:55
Underhanded business.
I have also experienced the same as the rest, initially ordered a toner from stratus, never was i informed that this was a consignment order that i have gotten into. received the toner, its decent, it was promised to last 3x longer then regular toners. this was false. Then I get called to check if i required more toner, i did not need more. all seemed fine. A few months later I get called to say that I still have toners due on this consignment, this is when it all went pear shaped, I never recalled signing an agreement to purchase 24 toners . Ive requested a copy of said contract or the recordings of the calls where I agreed to this, this has never been sent. Then later this year I called by their so called contract termination department, we then spoke and to get this behind me I agreed to what the agent on the line discussed, which was , i will be liable for one more payment of a consignment of 2 toners and after which, the balance of the consignment will be cancelled. I paid for the toners and they were received. Then a month later i get another call from this contract termination dept, but this time, he says that if i make payment for this last order of 5 toners the balance of the consignment will be cancelled. Requested all recordings and proof that I signed such a contract, awaiting response for this.... This really is a very unprofessional and underhanded way of doing business.
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