SS
Studex South Africa
Unclaimed Business
SS
Studex South Africa
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
-100Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSL
Shawn L
1 reviews | Active since Jan 2020
20 Dec 2025, 14:46
**** to about a follow-up before closing
I have had ongoing issues dealing with Louisa. She does not respond to WhatsApp messages, which is why I call instead. Even then, she often does not answer calls, and when I do manage to reach her, she makes promises to follow up that are not kept. Most recently, I contacted the company because I only received one solution pack instead of three. I was told that I would be contacted shortly. That follow-up never happened. When I called again, the company phone had already been switched to an automated festive-season message stating they would only reopen on 7 January. This means I was **** to about the follow-up. Mistakes happen, but saying you will do something and then not doing it is a lie. Doing this right before closing for a long festive season is unacceptable and very unprofessional.
Helpful (0)
|Replies (0)SL
Shawn L
1 reviews | Active since Jan 2020
20 Dec 2025, 14:46
**** to about a follow-up before closing
I have had ongoing issues dealing with Louisa. She does not respond to WhatsApp messages, which is why I call instead. Even then, she often does not answer calls, and when I do manage to reach her, she makes promises to follow up that are not kept. Most recently, I contacted the company because I only received one solution pack instead of three. I was told that I would be contacted shortly. That follow-up never happened. When I called again, the company phone had already been switched to an automated festive-season message stating they would only reopen on 7 January. This means I was **** to about the follow-up. Mistakes happen, but saying you will do something and then not doing it is a lie. Doing this right before closing for a long festive season is unacceptable and very unprofessional.
0
Replies (0)SL
Shawn L
1 reviews | Active since Jan 2020
20 Dec 2025, 14:46
Empty promises and no follow-up before festive closure
I have had ongoing issues dealing with Louisa. She does not respond to WhatsApp messages, which is why I call instead. Even then, she often does not answer calls, and when I do manage to reach her, she makes promises to follow up that are not kept. Most recently, I contacted the company because I only received one solution pack instead of three. I was told that I would be contacted shortly. That follow-up never happened. When I called again, the company phone had already been switched to an automated festive-season message stating they would only reopen on 7 January. This means I was **** to about the follow-up. Mistakes happen, but saying you will do something and then not doing it is a lie. Doing this right before closing for a long festive season is unacceptable and very unprofessional.
Helpful (0)
|Replies (0)SL
Shawn L
1 reviews | Active since Jan 2020
20 Dec 2025, 14:46
Empty promises and no follow-up before festive closure
I have had ongoing issues dealing with Louisa. She does not respond to WhatsApp messages, which is why I call instead. Even then, she often does not answer calls, and when I do manage to reach her, she makes promises to follow up that are not kept. Most recently, I contacted the company because I only received one solution pack instead of three. I was told that I would be contacted shortly. That follow-up never happened. When I called again, the company phone had already been switched to an automated festive-season message stating they would only reopen on 7 January. This means I was **** to about the follow-up. Mistakes happen, but saying you will do something and then not doing it is a lie. Doing this right before closing for a long festive season is unacceptable and very unprofessional.
0
Replies (0)