Style and Craft Paving
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
In 2024, our complex required a large section of our ageing driveway to be re-paved. Style & Craft was selected as the contractor, and they re-paved a large section at our entrance/exit gates of our complex in October 2024. In late Dec 2024, we contacted them regarding a section that they paved in October, that was subsiding and that had to be remediated. Understandably the construction business was closed over the Dec/Jan holidays and we settled in to take this up again in 2025. There was a bit of ad hoc delays by both parties, with trustee movement/ contact people / availability changing etc. But all parties met on site in May 2025 and the concerns were raised with the owner, the salesperson and the actual contractor used in October 2024. Since the meeting in May 2025, we have not heard from Style and Craft, despite several mails and phone calls from our body corporate to their offices on a fairly regular basis. There has been no contact whatso ever from their side after the May 2025 meeting. This is so unprofessional and unacceptable, considering the amount of money spent on this project in 2024. I would expect this behaviour from some fly-by night operation, but not from a company that has been around for so many years and bragging as being the oldest existing member of the Gauteng Master Builder's association.
1 reviews | Active since Jan 2020
In 2024, our complex required a large section of our ageing driveway to be re-paved. Style & Craft was selected as the contractor, and they re-paved a large section at our entrance/exit gates of our complex in October 2024. In late Dec 2024, we contacted them regarding a section that they paved in October, that was subsiding and that had to be remediated. Understandably the construction business was closed over the Dec/Jan holidays and we settled in to take this up again in 2025. There was a bit of ad hoc delays by both parties, with trustee movement/ contact people / availability changing etc. But all parties met on site in May 2025 and the concerns were raised with the owner, the salesperson and the actual contractor used in October 2024. Since the meeting in May 2025, we have not heard from Style and Craft, despite several mails and phone calls from our body corporate to their offices on a fairly regular basis. There has been no contact whatso ever from their side after the May 2025 meeting. This is so unprofessional and unacceptable, considering the amount of money spent on this project in 2024. I would expect this behaviour from some fly-by night operation, but not from a company that has been around for so many years and bragging as being the oldest existing member of the Gauteng Master Builder's association.
1 reviews | Active since Jan 2020
1. Expectation is the pavers should be cleaned with reasonable measures – this is not the case. The pavers that was installed hold dirt unreasonable, looks dirty all the time and is a eyesore. 2. Red flags that I noted on the pavers (color variation, long drying time etc.) was dismissed by the installer and the salesperson at the point of installing. 3. I called the installer to come and inspect the job after the issue of the dirt holding to which he admitted to there being a problem with the paver and I must speak to the salesperson and to the owner Keith. 4. The salesperson completely abdicated my after sales query to the admin person, stating he only does sales. 5. Aggressive first call with the lady claiming she is admin, yet she is the only person one can speak to when you call and all email correspondence goes and comes from her. 6. The admin lady claimed to know what the problem was but did not want to tell me because she would get into trouble before speaking with Keith. 7. The paver installed is completely different to the reference point I had with salesperson (i.e., the installation they did in Linden where they advertised with a board) 8. A person referred by the company to clean the paving as a solution, agreed that nothing more could be done after I provided a detailed account of how the paving has been cleaned. He also said all costs would be for Keith, inconsistent to admin lady’s email to me. 9. Poor after sales service! Almost a month to deal with my after sales query. 10. I feel cheated as I am treated as a “stupid” consumer for my complaints. I have no reason to want to be inconvenienced with a removal of paving etc. however this paving has become an eyesore. 11. Not one call made from Keith – everything channeled through his admin person. 12. Three of they own people, the admin lady, the installer and the person tasked to come and clean the paving have acknowledged that there is something wrong with the paver yet this company completely and blatantly denies that there is something wrong with the paver! 13. They claim to have 25 years’ experience etc on the website yet they can’t see spot an obvious issue with the pavers they have installed for me – it is substandard!
1 reviews | Active since Jan 2020
1. Expectation is the pavers should be cleaned with reasonable measures – this is not the case. The pavers that was installed hold dirt unreasonable, looks dirty all the time and is a eyesore. 2. Red flags that I noted on the pavers (color variation, long drying time etc.) was dismissed by the installer and the salesperson at the point of installing. 3. I called the installer to come and inspect the job after the issue of the dirt holding to which he admitted to there being a problem with the paver and I must speak to the salesperson and to the owner Keith. 4. The salesperson completely abdicated my after sales query to the admin person, stating he only does sales. 5. Aggressive first call with the lady claiming she is admin, yet she is the only person one can speak to when you call and all email correspondence goes and comes from her. 6. The admin lady claimed to know what the problem was but did not want to tell me because she would get into trouble before speaking with Keith. 7. The paver installed is completely different to the reference point I had with salesperson (i.e., the installation they did in Linden where they advertised with a board) 8. A person referred by the company to clean the paving as a solution, agreed that nothing more could be done after I provided a detailed account of how the paving has been cleaned. He also said all costs would be for Keith, inconsistent to admin lady’s email to me. 9. Poor after sales service! Almost a month to deal with my after sales query. 10. I feel cheated as I am treated as a “stupid” consumer for my complaints. I have no reason to want to be inconvenienced with a removal of paving etc. however this paving has become an eyesore. 11. Not one call made from Keith – everything channeled through his admin person. 12. Three of they own people, the admin lady, the installer and the person tasked to come and clean the paving have acknowledged that there is something wrong with the paver yet this company completely and blatantly denies that there is something wrong with the paver! 13. They claim to have 25 years’ experience etc on the website yet they can’t see spot an obvious issue with the pavers they have installed for me – it is substandard!
1 reviews | Active since Jan 2020
Hallo Mense, Vir wie die lees om op te "check" vir Style & Craft, kan ek vi julle se julle kan met 'n geruste hart die mense gebruik vir julle plaveisel. Vriendelike diens regdeur die bank van kwotasie tot eind produk. Hulle instaleerders is baie profesioneel en so behulpsaam. Ek is nou nie engels nie maar kan "Thumbs Up" vir die maatskapy gee. Groete Quintin Bannister
1 reviews | Active since Jan 2020
Hallo Mense, Vir wie die lees om op te "check" vir Style & Craft, kan ek vi julle se julle kan met 'n geruste hart die mense gebruik vir julle plaveisel. Vriendelike diens regdeur die bank van kwotasie tot eind produk. Hulle instaleerders is baie profesioneel en so behulpsaam. Ek is nou nie engels nie maar kan "Thumbs Up" vir die maatskapy gee. Groete Quintin Bannister
1 reviews | Active since Jan 2020
Dealt with Gary at Style and Craft paving in Edenvale. Advise prospective clients to enquire elsewhere
1 reviews | Active since Jan 2020
Dealt with Gary at Style and Craft paving in Edenvale. Advise prospective clients to enquire elsewhere
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