TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My first visit to this Subaru service centre. Outstanding service from the team! Larrissa, front of house, explained everything to me in detail. Before and after the service. Very thorough. I was transported home and back by Bolt arranged by Larrissa. Very professional service. Thank you! OUTSTANDING!
1 reviews | Active since Jan 2020
My first visit to this Subaru service centre. Outstanding service from the team! Larrissa, front of house, explained everything to me in detail. Before and after the service. Very thorough. I was transported home and back by Bolt arranged by Larrissa. Very professional service. Thank you! OUTSTANDING!
1 reviews | Active since Jan 2020
Third time for aircon repair. Relay, then pump and now evaporator all which have cost me in excess of R30k. This on a car that has been serviced by them regularly and extended motorplan bought. Despite this the car has now been with them for a week instead of the 2-3 days promised. I have tried to get action from the service manager (Pieter), the sales manager (Andre) and the dealer principle (Kobus). The lies being told are astounding, and nobody is willing to take accountability. Do NOT buy Subaru or have your cars serviced here.
1 reviews | Active since Jan 2020
Third time for aircon repair. Relay, then pump and now evaporator all which have cost me in excess of R30k. This on a car that has been serviced by them regularly and extended motorplan bought. Despite this the car has now been with them for a week instead of the 2-3 days promised. I have tried to get action from the service manager (Pieter), the sales manager (Andre) and the dealer principle (Kobus). The lies being told are astounding, and nobody is willing to take accountability. Do NOT buy Subaru or have your cars serviced here.
1 reviews | Active since Jan 2020
Was looking to trade in my Forester on the new 2022 model. Spoke with a Indian male, was not very helpful on the phone, but I decided to drop by non the less the next day, as it's the closest dealership to my residence. We walked into this dealership, only to find a young Indian male (I assume is the sales person) reclining in his chair, fast asleep it seemed?? and no greeting at the door, no one else in sight. I said hello, no response - his desk looked like a party tray - get some professionalism guy's - I took a picture, but can not post here, perhaps your fb site might be a better option. There is a 1st time for everything hey! lol wow!!!
1 reviews | Active since Jan 2020
Was looking to trade in my Forester on the new 2022 model. Spoke with a Indian male, was not very helpful on the phone, but I decided to drop by non the less the next day, as it's the closest dealership to my residence. We walked into this dealership, only to find a young Indian male (I assume is the sales person) reclining in his chair, fast asleep it seemed?? and no greeting at the door, no one else in sight. I said hello, no response - his desk looked like a party tray - get some professionalism guy's - I took a picture, but can not post here, perhaps your fb site might be a better option. There is a 1st time for everything hey! lol wow!!!
1 reviews | Active since Jan 2020
Absolutely dismally poor service from from Subaru West Rand. Consultant placed an order for car parts on the 8th of March and we paid in full with the promise of parts being made available in a month. It is now the 19th May and zero communication and no parts were given. Extremely unprofessional and no regard for their clients.
1 reviews | Active since Jan 2020
Absolutely dismally poor service from from Subaru West Rand. Consultant placed an order for car parts on the 8th of March and we paid in full with the promise of parts being made available in a month. It is now the 19th May and zero communication and no parts were given. Extremely unprofessional and no regard for their clients.
1 reviews | Active since Jan 2020
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
Just wanted to say a big thank you to Wesley and the Finance and Insurance individual at Subaru West Rand. Wesley went beyond my expectations in terms of his service and had extensive knowledge within the automotive industry. Thank you so much guys. Even though I did not purchase (due to my budget) from you, your service deserves noting. I wish you many many car sales for the future.
1 reviews | Active since Jan 2020
Just wanted to say a big thank you to Wesley and the Finance and Insurance individual at Subaru West Rand. Wesley went beyond my expectations in terms of his service and had extensive knowledge within the automotive industry. Thank you so much guys. Even though I did not purchase (due to my budget) from you, your service deserves noting. I wish you many many car sales for the future.
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