SF
Sunrise Furniture Traders
Unclaimed Business
SF
Sunrise Furniture Traders
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Alix T
1 reviews | Active since Jan 2020
22 Jun 2024, 02:27
Worst Purchase yet
If only 0 stars were a thing. My couch broke an hour after receiving it and now my calls and messages are being ignored 🙁 Such a disappointment. This was something I was looking forward to making my first house, a home. So just stay far away PLEASE
Helpful (0)
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Alix T
1 reviews | Active since Jan 2020
22 Jun 2024, 02:27
Worst Purchase yet
If only 0 stars were a thing. My couch broke an hour after receiving it and now my calls and messages are being ignored 🙁 Such a disappointment. This was something I was looking forward to making my first house, a home. So just stay far away PLEASE
0
Replies (0)TH
Tasch H
1 reviews | Active since Jan 2020
15 Aug 2022, 05:43
Facade Furniture Traders
We prefer supporting local businesses, but severely regret going here. We have contacted Sunrise Furniture Traders in Kuilsriver, Cape Town with our problem on 19 April 2022 regarding the L-shape couch that we had purchased 08 February 2022. They ask for us to send the photos via a whatsapp number given. They said that they would send someone out to access the manufacturing default. We are still waiting, no one has showed up. Contacted them again on the same number that they had provided, twice, 23rd May and 1st July, received no response. We want our money back and they need to remove their lounge suite. This has caused severe discomfort and major disappointment.
Helpful (0)
|Replies (0)TH
Tasch H
1 reviews | Active since Jan 2020
15 Aug 2022, 05:43
Facade Furniture Traders
We prefer supporting local businesses, but severely regret going here. We have contacted Sunrise Furniture Traders in Kuilsriver, Cape Town with our problem on 19 April 2022 regarding the L-shape couch that we had purchased 08 February 2022. They ask for us to send the photos via a whatsapp number given. They said that they would send someone out to access the manufacturing default. We are still waiting, no one has showed up. Contacted them again on the same number that they had provided, twice, 23rd May and 1st July, received no response. We want our money back and they need to remove their lounge suite. This has caused severe discomfort and major disappointment.
0
Replies (0)MP
Monica P
1 reviews | Active since Jan 2020
28 Mar 2021, 11:33
Worst couches ever.
We bought a L Shape couch from them 2 weeks ago. It was so uncomfortable once you sat on it longer than just 5min you're back starts aching and your bum gets so sore from sitting. The backrest literally gives you back problems cause it's just a piece of wood with a very thin layer of foam and material over. The seating is extremely hard and started to dent in 4 days after purchase. Obviously very very cheap foam was used for the seating area. The stitching is scew and very untidy. The staples used for the bottom are not even properly shot into the wood. Overall it is terrible couches. So we complained and i pointed out all the problems with pictures and explained everything in detail what was wrong and he offered to make us a new set. We wanted our money back because we knew it won't make a difference to get a new set. But he didn't want to refund us as he said that they do not give refunds. But nowhere does it state that there will be no refunds. So after a week a new couch arrived. It's even worse than the 1st set. It's hard as rock. Extremely scew and not done or stuffed properly. WORST COUCHES EVER. We really need our money back as these couches are not for sitting.
Helpful (0)
|Replies (0)MP
Monica P
1 reviews | Active since Jan 2020
28 Mar 2021, 11:33
Worst couches ever.
We bought a L Shape couch from them 2 weeks ago. It was so uncomfortable once you sat on it longer than just 5min you're back starts aching and your bum gets so sore from sitting. The backrest literally gives you back problems cause it's just a piece of wood with a very thin layer of foam and material over. The seating is extremely hard and started to dent in 4 days after purchase. Obviously very very cheap foam was used for the seating area. The stitching is scew and very untidy. The staples used for the bottom are not even properly shot into the wood. Overall it is terrible couches. So we complained and i pointed out all the problems with pictures and explained everything in detail what was wrong and he offered to make us a new set. We wanted our money back because we knew it won't make a difference to get a new set. But he didn't want to refund us as he said that they do not give refunds. But nowhere does it state that there will be no refunds. So after a week a new couch arrived. It's even worse than the 1st set. It's hard as rock. Extremely scew and not done or stuffed properly. WORST COUCHES EVER. We really need our money back as these couches are not for sitting.
0
Replies (0)