Severe negligence and unreachable customer care.

I have a serious case of dental negligence on behalf of my child. The dentist at Pineslopes has causes great harm to my son by doing fillings without cleaning and causing bacteria in his mouth he now has abscesses. She also claimed to have removed teeth that are still in his mouth and so it's causing issues with my medical aid for current correction of the problems cause by Dr Mutinga at Sunset Dentistry. I have email customer care, they don't reply. You can't get them by phone. I am very upset and will now go via the HPCSA. This is unacceptable treatment to a young child. I need this sorted ASAP. My child is in pain because of this.