Swimpool Centre, Newton Park, Port Elizabeth
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Zero stars Took pool pump for an inspection for insurance purposes, got a report saying "due to Power surge", pool pump was not even opened, can clearly see the seal has failed, and bearings faulty by means of turning by hand(obviously not done) "Technicians" are highly *********** DO NOT RECOMMEND
1 reviews | Active since Jan 2020
Zero stars Took pool pump for an inspection for insurance purposes, got a report saying "due to Power surge", pool pump was not even opened, can clearly see the seal has failed, and bearings faulty by means of turning by hand(obviously not done) "Technicians" are highly *********** DO NOT RECOMMEND
1 reviews | Active since Jan 2020
Using unqualified staff , had to get electrician twice to disconnect open electricity wires lying around. Owner refuses to come and look , been invited both times. Now all he says is , quote ' why did you not used your electrician to do the job '. He took R 6500.00 from me , had to pay upfront to finish this job that took a month. Spend R 2500.00 on electrician. Cost of parts R 1000.00. Dangerous work with kids and dogs around. Have photo's to show.
1 reviews | Active since Jan 2020
Using unqualified staff , had to get electrician twice to disconnect open electricity wires lying around. Owner refuses to come and look , been invited both times. Now all he says is , quote ' why did you not used your electrician to do the job '. He took R 6500.00 from me , had to pay upfront to finish this job that took a month. Spend R 2500.00 on electrician. Cost of parts R 1000.00. Dangerous work with kids and dogs around. Have photo's to show.
1 reviews | Active since Jan 2020
My mom had a issue with her pool in December which we managed to fix our swimming pool. swimpool centre sent there guy around without telling us that they where going to charge a pensioner R450.00 for a call out fee who live 4 streets away from swimpool center. Now they are sending this account to my mom Without signing anything or agreeing to anything and they did nothing. And they did not warn her of the amount before or we would of said no thanks. That's really sicking there call out fee and for what we fixed our pool our self . Disgusted with there service and the staff there has such attitude to .
1 reviews | Active since Jan 2020
My mom had a issue with her pool in December which we managed to fix our swimming pool. swimpool centre sent there guy around without telling us that they where going to charge a pensioner R450.00 for a call out fee who live 4 streets away from swimpool center. Now they are sending this account to my mom Without signing anything or agreeing to anything and they did nothing. And they did not warn her of the amount before or we would of said no thanks. That's really sicking there call out fee and for what we fixed our pool our self . Disgusted with there service and the staff there has such attitude to .
1 reviews | Active since Jan 2020
Had a problem with my pool pump. Contacted Swimpool Centre and they quoted me ± R3500 for the repair or R5500 for a new pump. Chose the repair option which supposedly came with a 3 month guarantee. The repaired pump did not even work for 2 months. Complained and they gave me some lame excuse that the pump had an electrical fault. They refused to honour their 3 month guarantee. They recommended I purchase a new pump with no refund on the repaired pump. The service I received was so unprofessional I am surprised they are still in business. If I could them them 0/5 for customer service I would. I will not be going back to this establishment.
1 reviews | Active since Jan 2020
Had a problem with my pool pump. Contacted Swimpool Centre and they quoted me ± R3500 for the repair or R5500 for a new pump. Chose the repair option which supposedly came with a 3 month guarantee. The repaired pump did not even work for 2 months. Complained and they gave me some lame excuse that the pump had an electrical fault. They refused to honour their 3 month guarantee. They recommended I purchase a new pump with no refund on the repaired pump. The service I received was so unprofessional I am surprised they are still in business. If I could them them 0/5 for customer service I would. I will not be going back to this establishment.
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