Shocking service!

Terrible service & poor covid protocols. We saw empty tables by the play area yet the host Ayanda walked in ‘to check’ & said there were none. We took a table inside, only to take our kid to the play area and see the tables we mentioned were available and Unreserved. Hosts were rude and had bad attitudes - and they lied! Food took extremely long to arrive, saw three tables arrive after us and receive food before us - when I asked waiters, each said they’re on it; when I asked the manager he replied “I was wondering why you were here so long without any food and why you were looking around”. Say what? Tables are way too close together and the place was packed, everyone walks around without masks.