TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Tashas has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Tashas across 113 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Tasha's Canal Walk served us off food. Absolutely shocking as Tashas was once a premium restaurant where you could expect to get only the best quality food and service. Now we get served off tomato and complaining to the manager was a waste of time, not even an apology if not a discount etc. I'll never bother going back to this place, so many other restaurants to try.
1 reviews | Active since Jan 2020
Tasha's Canal Walk served us off food. Absolutely shocking as Tashas was once a premium restaurant where you could expect to get only the best quality food and service. Now we get served off tomato and complaining to the manager was a waste of time, not even an apology if not a discount etc. I'll never bother going back to this place, so many other restaurants to try.
1 reviews | Active since Jan 2020
Excellent service received from Lyn at Tashas V&A Waterfront. She’s so good at what she does, serves with passion & a beautiful smile, she enjoys what she does. Definitely coming back because of her!!!
1 reviews | Active since Jan 2020
Excellent service received from Lyn at Tashas V&A Waterfront. She’s so good at what she does, serves with passion & a beautiful smile, she enjoys what she does. Definitely coming back because of her!!!
1 reviews | Active since Jan 2020
I barely share anything on socials and I hope this message comes across and I get the support I need. After work on Monday on the 28th of July my partner Christine T. Kapena had the most wholesome idea to introduce me to Motivation Mondays at Canal Walk Shopping Centre This was powered by Sweetbeet and JEFF Fitness. The experience itself was indeed motivating as we went through some cardio exercises followed up by collecting a pretty decent goodie bag and a wonderful meal at Sweetbeet. Opposite Sweetbeet is Tashas Canal Walk which was at about 50% capacity. The seating arrangement for our event was pretty much full and on the outskirts seating of Tasha were two tables that seemed available this was about 30-40 mins before closing time, ever the opportunist I grab the seat so we could endulge in our meal. We were notified by the Manager of Tasha named Mbatha that we were not allowed to sit there, I didn't initially feel any prejudice and managed to maneuver to another seat which wasn't available initially. After we left a group of white people were allowed to enjoy their meal right where we were told to move. After about 15 minutes I confronted Mbatha and asked him why were we chased away from our table but not them. His first response was "I though they the same race as you". He followed up with the excuse he was busy with till slips for cash up. I called him out on his ************** and he refused to take accountability for his actions. I asked to speak to his boss and he refused to give me his number as I was not accepting the business card he provided me. He stood adamant that he did no wrong and even called the security and spoke in his vinacular to the security, he used English when he relayed that because I refused to leave he said I was "trespassing on property". I insisted he spoke in English so that what he communicates to the security I could verify was truth and not false. He refused that as well. One of the Sweetbeet employees asked me politely if her manager could address the situation and Michelle along with Christine was able to take me from outraged to appalled. Michelle the manager of Sweetbeet took my information down and told me she would notify the higher ups at Tasha about the incident. It's really ridiculous that in this day and aged I a proud South African has to withstand ************** from someone and absolutely no one takes accountability. I really find it unacceptable that my partner has to experience these things as well. We busy building a better world but God please guide me to serving you better and respecting myself more. Since the incident the manager named Gregori Christodoulou called the Wednesday of that week and firstly made an excuse that Michelle didn't pass my information on. He apologized on behalf of Mbatha and himself. Whilst on the call he expressed he understood the situation and felt remorseful. He offered Christine and I meal so that he and Mbatha can apologize, they probably wanted to spit in our food or worse. I demanded that Mbatha gets fired as most companies have a 0% tolerance for ************** and three months of his Salary. On the 5th of August I followed up with Greg to find out any updates, his response was that he didn't forget about me and the process takes about a week. It's now the 28th of August and no one has gotten back to me. I followed up again on the 11th of August and had no reply. This incident has really left me enraged, frustrated and depressed. I am disheartened to say the least. My partner suffers from. ************** in so many forms as she is a black woman and for her to receive it from another black man hurts just that much more. Where is Ubuntu? Where is the respect? Where is the honour in humankind. #MbathaThe******OnAPowerTrip #MondayMotivationAndDiscrimenation #ItsPatheticToDealWith****** #SomeCompaniesHave0PercentToleranceTo******ExceptTashasCW
1 reviews | Active since Jan 2020
I barely share anything on socials and I hope this message comes across and I get the support I need. After work on Monday on the 28th of July my partner Christine T. Kapena had the most wholesome idea to introduce me to Motivation Mondays at Canal Walk Shopping Centre This was powered by Sweetbeet and JEFF Fitness. The experience itself was indeed motivating as we went through some cardio exercises followed up by collecting a pretty decent goodie bag and a wonderful meal at Sweetbeet. Opposite Sweetbeet is Tashas Canal Walk which was at about 50% capacity. The seating arrangement for our event was pretty much full and on the outskirts seating of Tasha were two tables that seemed available this was about 30-40 mins before closing time, ever the opportunist I grab the seat so we could endulge in our meal. We were notified by the Manager of Tasha named Mbatha that we were not allowed to sit there, I didn't initially feel any prejudice and managed to maneuver to another seat which wasn't available initially. After we left a group of white people were allowed to enjoy their meal right where we were told to move. After about 15 minutes I confronted Mbatha and asked him why were we chased away from our table but not them. His first response was "I though they the same race as you". He followed up with the excuse he was busy with till slips for cash up. I called him out on his ************** and he refused to take accountability for his actions. I asked to speak to his boss and he refused to give me his number as I was not accepting the business card he provided me. He stood adamant that he did no wrong and even called the security and spoke in his vinacular to the security, he used English when he relayed that because I refused to leave he said I was "trespassing on property". I insisted he spoke in English so that what he communicates to the security I could verify was truth and not false. He refused that as well. One of the Sweetbeet employees asked me politely if her manager could address the situation and Michelle along with Christine was able to take me from outraged to appalled. Michelle the manager of Sweetbeet took my information down and told me she would notify the higher ups at Tasha about the incident. It's really ridiculous that in this day and aged I a proud South African has to withstand ************** from someone and absolutely no one takes accountability. I really find it unacceptable that my partner has to experience these things as well. We busy building a better world but God please guide me to serving you better and respecting myself more. Since the incident the manager named Gregori Christodoulou called the Wednesday of that week and firstly made an excuse that Michelle didn't pass my information on. He apologized on behalf of Mbatha and himself. Whilst on the call he expressed he understood the situation and felt remorseful. He offered Christine and I meal so that he and Mbatha can apologize, they probably wanted to spit in our food or worse. I demanded that Mbatha gets fired as most companies have a 0% tolerance for ************** and three months of his Salary. On the 5th of August I followed up with Greg to find out any updates, his response was that he didn't forget about me and the process takes about a week. It's now the 28th of August and no one has gotten back to me. I followed up again on the 11th of August and had no reply. This incident has really left me enraged, frustrated and depressed. I am disheartened to say the least. My partner suffers from. ************** in so many forms as she is a black woman and for her to receive it from another black man hurts just that much more. Where is Ubuntu? Where is the respect? Where is the honour in humankind. #MbathaThe******OnAPowerTrip #MondayMotivationAndDiscrimenation #ItsPatheticToDealWith****** #SomeCompaniesHave0PercentToleranceTo******ExceptTashasCW
1 reviews | Active since Jan 2020
Tashas Melrose is a hunger hazard , we sat there 25 minutes no attendance, we didn’t know who our waiter was because he pointed where we should sit and never got back to us , he would rather service the white people and wipe tables and tend to new people entering the building rather than acknowledging those that are there , the only option we had was to walk out because we clearly nobodies there , such a ****ty service . I am ****ed to the max that we have to sit and watch ****ing horrible behavior . I do not rate this branch at all they are not worth it . The only thing they good for is aesthetics other than that they stooped way beneath my feet . Why is it open if we not going to eat .
1 reviews | Active since Jan 2020
Tashas Melrose is a hunger hazard , we sat there 25 minutes no attendance, we didn’t know who our waiter was because he pointed where we should sit and never got back to us , he would rather service the white people and wipe tables and tend to new people entering the building rather than acknowledging those that are there , the only option we had was to walk out because we clearly nobodies there , such a ****ty service . I am ****ed to the max that we have to sit and watch ****ing horrible behavior . I do not rate this branch at all they are not worth it . The only thing they good for is aesthetics other than that they stooped way beneath my feet . Why is it open if we not going to eat .
1 reviews | Active since Jan 2020
We went for breakfast this morning (11 May 2025) and initially sat outside. Due to the cold weather, we asked to be moved indoors, which seemed to cause some confusion with our order. We had to follow up after waiting for an hour, and we understand that the seating change may have contributed to the delay. We eventually received our food and accepted the apology — the gentleman who assisted us was professional. However, as we began eating, the manager (an African lady) came by to check if everything was alright. We explained the issue with the order and also asked her for a bottle of sparkling water. Unfortunately, she never returned, and we ended up finishing our meal without it. The waiter eventually stepped in to assist us again. I found the manager’s behavior to be quite unprofessional, especially given that we had already expressed our dissatisfaction. Rather than helping to resolve the situation, her lack of follow-through only added to the frustration. Please consider hiring professional managers who genuinely prioritize customer service. It’s disappointing that my patience with the initial delay may have been misinterpreted as indifference, leading to us being completely disregarded. This is simply not acceptable
1 reviews | Active since Jan 2020
We went for breakfast this morning (11 May 2025) and initially sat outside. Due to the cold weather, we asked to be moved indoors, which seemed to cause some confusion with our order. We had to follow up after waiting for an hour, and we understand that the seating change may have contributed to the delay. We eventually received our food and accepted the apology — the gentleman who assisted us was professional. However, as we began eating, the manager (an African lady) came by to check if everything was alright. We explained the issue with the order and also asked her for a bottle of sparkling water. Unfortunately, she never returned, and we ended up finishing our meal without it. The waiter eventually stepped in to assist us again. I found the manager’s behavior to be quite unprofessional, especially given that we had already expressed our dissatisfaction. Rather than helping to resolve the situation, her lack of follow-through only added to the frustration. Please consider hiring professional managers who genuinely prioritize customer service. It’s disappointing that my patience with the initial delay may have been misinterpreted as indifference, leading to us being completely disregarded. This is simply not acceptable
1 reviews | Active since Jan 2020
They have ****roaches, I asked to speak to the manger and waited 20 minutes and the manger never came. The waiters are aware of the ****roaches and they just ignore them..🤮🤮🤮🤮 I have a video if you would like to see..
1 reviews | Active since Jan 2020
They have ****roaches, I asked to speak to the manger and waited 20 minutes and the manger never came. The waiters are aware of the ****roaches and they just ignore them..🤮🤮🤮🤮 I have a video if you would like to see..
1 reviews | Active since Jan 2020
Is it necessary to import water from Europe to sell to customers in South Africa? I just had coffee with a friend at Taschas in Nicolway. Expecting to pay a slightly higher than normal price for the experience, I was taken aback when the bill arrived with a R75 charge for a botlle of water. Not only is it unnecessary, it is also completely ******** of the cost to the environment to transport water from Europe to sell in a place where we have some of the best water in the world! I will think twice before visiting Taschas again.
1 reviews | Active since Jan 2020
Is it necessary to import water from Europe to sell to customers in South Africa? I just had coffee with a friend at Taschas in Nicolway. Expecting to pay a slightly higher than normal price for the experience, I was taken aback when the bill arrived with a R75 charge for a botlle of water. Not only is it unnecessary, it is also completely ******** of the cost to the environment to transport water from Europe to sell in a place where we have some of the best water in the world! I will think twice before visiting Taschas again.
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