The BEST Funeral Society (TBFS)
1.6|65 reviews
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Alex M
1 reviews | Active since Member
13 Feb 2026, 07:48
Bad service not Best
The wost,,,,,,,,, is with sadness that we get a service that is not satisfying at all, am not happy with how TBFS lack communication more especially for a funeral claim, imagen you are depending on them and you don't have any other support to bury your loved one, I have been receiving the same outcomes when I call to Check the status of my claim, I have made a mistake on the date of birth with o ly one year for my life assured and I have provided an affidavit to state that it's been 3 days and still my claim have not been accessed according to Xolani, can this matter be dealt with ASAP, Worst part is that I work with this guys almost everyday,,, tomoro it's my aunt funeral still I have not received any communication claim was submitted with all relevant documents needed This is BAD not BEST Recently they have moved from Marshall Town to roodeport and communication is still a burden to them to inform us 😪👎👎👎👎👎👎👎👎👎👎👎
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Replies (56)The BEST Funeral Society (TBFS)'s replyOfficial
13 Feb 2026, 07:52Dear Client We refer to below complaint received and regret that the services provided did not meet your expectations. Kindly note that we will investigate the circumstances pertaining to your complaint and will provide feedback as soon as possible. We trust you find the aforementioned in order.
Best regards,
The BEST Funeral Society (TBFS)'s reply13 Feb 2026, 07:52
Official
Dear Client We refer to below complaint received and regret that the services provided did not meet your expectations. Kindly note that we will investigate the circumstances pertaining to your complaint and will provide feedback as soon as possible. We trust you find the aforementioned in order.
Best regards,