Tech Trek
Claimed Business
AI Review Summary
Based on recent customer reviews, Tech Trek receives overwhelmingly negative feedback. The most common complaint is non-delivery of paid orders, with customers waiting weeks or months without receiving goods. Communication is a critical failure point, as phone calls go unanswered, emails are ignored, and live chat provides only automated responses. Promised refunds rarely materialise. Multiple customers have reported the matter to SAPS and consumer protection bodies. A small number of positive reviews mention timely delivery and helpful service, but these are vastly outnumbered by reports of potential fraudulent trading practices.
Performance(last 12 months):
0Trustindex Rating
#53Ranked In Retail
289h 7mReply Time
-88 NPSUnlikely
Replied to 3% of negative reviews
Reply time on negative reviews: 631 hours 44 min
TrustIndex
0
Ranking
#53
in Retail
Avg Reply
289h 7m
NPS Score
-88
Recommended: Unlikely
Replied to 3% of negative reviews
Reply time on negative reviews: 631 hours 44 min
Review Distribution
1.4|103 Reviews
May '25 - Apr '26
5(6.8%)
4(3.9%)
3(1%)
2(1%)
1(87.4%)
5(6.8%)
4(3.9%)
3(1%)
2(1%)
1(87.4%)
Frequently Asked Questions About Tech Trek
Based on recent customer reviews, Tech Trek receives overwhelmingly negative feedback. The most common complaint is non-delivery of paid orders, with customers waiting weeks or months without receiving goods. Communication is a critical failure point, as phone calls go unanswered, emails are ignored, and live chat provides only automated responses. Promised refunds rarely materialise. Multiple customers have reported the matter to SAPS and consumer protection bodies. A small number of positive reviews mention timely delivery and helpful service, but these are vastly outnumbered by reports of potential fraudulent trading practices.
Tech Trek has a TrustIndex of 0 out of 10 on Hellopeter, based on 103 reviews in the last 12 months. They reply to 3% of negative reviews, typically within 631 hours 44 min. Hellopeter has tracked Tech Trek across 103 total reviews. How is the TrustIndex calculated? →
Recent reviews (103)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Phillip S
1 reviews | Active since Jan 2020
12 Feb 2026, 07:29
Tech trek Moegoes
Headline: Order #TTK1510: Paid in December, Still No Delivery and then non refund! Review Text: I am writing this to record the status of my order #TTK1510. Date Ordered: 17 December 2025 Amount Paid: R5,329.00 Status: Goods have not been received. I have attempted to contact the merchant regarding the delivery schedule but have received no resolution. As of today (February 2026), the order remains unfulfilled. I am posting this simply to warn other consumers that delivery times are not being met. PS this is repost no 5 they are removing it and i wonder why? also go check out Trustpilot, much better that this site.
Helpful (0)
|Replies (0)PS
Phillip S
1 reviews | Active since Jan 2020
12 Feb 2026, 07:29
Tech trek Moegoes
Headline: Order #TTK1510: Paid in December, Still No Delivery and then non refund! Review Text: I am writing this to record the status of my order #TTK1510. Date Ordered: 17 December 2025 Amount Paid: R5,329.00 Status: Goods have not been received. I have attempted to contact the merchant regarding the delivery schedule but have received no resolution. As of today (February 2026), the order remains unfulfilled. I am posting this simply to warn other consumers that delivery times are not being met. PS this is repost no 5 they are removing it and i wonder why? also go check out Trustpilot, much better that this site.
0
Replies (0)PS
Phillip S
1 reviews | Active since Jan 2020
11 Feb 2026, 17:23
**** alert
This is a formal warning to all South African consumers regarding TechTrek, operating via techtreksa.store and techtrekdigital.co.za. The **** Pattern: > * Unrealistic prices on electronics and appliances. Professional-looking website and immediate order confirmation. Complete "ghosting" once payment is made—no delivery, no tracking, and no response to emails. Official Investigation: A ******** case has been opened at the SAPS: CAS 595/1/2026. Verification for HelloPeter: I have reported this entity to Shopify, ZADNA, and major South African banks (ABSA and Capitec). If this review is disputed, I am prepared to provide the SAPS case filing and communication logs with the banks as evidence. DO NOT PAY THIS COMPANY. They are listing items as "Unavailable" to bypass some filters, but they are still active. Spread the word to protect others.
Helpful (0)
|Replies (0)PS
Phillip S
1 reviews | Active since Jan 2020
11 Feb 2026, 17:23
**** alert
This is a formal warning to all South African consumers regarding TechTrek, operating via techtreksa.store and techtrekdigital.co.za. The **** Pattern: > * Unrealistic prices on electronics and appliances. Professional-looking website and immediate order confirmation. Complete "ghosting" once payment is made—no delivery, no tracking, and no response to emails. Official Investigation: A ******** case has been opened at the SAPS: CAS 595/1/2026. Verification for HelloPeter: I have reported this entity to Shopify, ZADNA, and major South African banks (ABSA and Capitec). If this review is disputed, I am prepared to provide the SAPS case filing and communication logs with the banks as evidence. DO NOT PAY THIS COMPANY. They are listing items as "Unavailable" to bypass some filters, but they are still active. Spread the word to protect others.
0
Replies (0)EB
Evert Böhnen
1 reviews | Active since Jan 2020
10 Feb 2026, 14:31
Not recommend at all
Very bad service. Doesn't answer phones, hardly answers emails and online chat. Following up on order countless times resulted in delivery finally almost a month later.
Helpful (0)
|Replies (0)EB
Evert Böhnen
1 reviews | Active since Jan 2020
10 Feb 2026, 14:31
Not recommend at all
Very bad service. Doesn't answer phones, hardly answers emails and online chat. Following up on order countless times resulted in delivery finally almost a month later.
0
Replies (0)HS
Hannes S
1 reviews | Active since Jan 2020
10 Feb 2026, 06:53
This company is known as TechTrek
This company, known as TechTrek, uses websites like techtreksa.store and techtrekdigital, which are ****. TechTrek has been reported to the Police. Investigating Officer: SGT MJ Selopjane Police Case number: 10/2/2026 Welbekend SAPS 011 9641213 Please contact SGT MJ Selopjane to report your case against TechTrek.
Helpful (0)
|Replies (0)HS
Hannes S
1 reviews | Active since Jan 2020
10 Feb 2026, 06:53
This company is known as TechTrek
This company, known as TechTrek, uses websites like techtreksa.store and techtrekdigital, which are ****. TechTrek has been reported to the Police. Investigating Officer: SGT MJ Selopjane Police Case number: 10/2/2026 Welbekend SAPS 011 9641213 Please contact SGT MJ Selopjane to report your case against TechTrek.
0
Replies (0)BL
Bianca L
1 reviews | Active since Jan 2020
9 Feb 2026, 07:57
ORDER #TTK1769
I ordered and paid for a Hisense 95L freezer on the 22nd January 2026. Immediate payment was done. Upto today 09 Febuary 2026 i have not received the freezer. As all the other complaints they DO NOT ANSWER CALLS OR EMAILS!. I enquired on their chat feature last week i was told my order is being dispatched and i would receive the delivery details on friday 6th. Today is Monday 09 no further communication has been received. They supply ignore all calls, chats and emails. I wish i had checked Hello Peter before i made payment.
Helpful (0)
|Replies (0)BL
Bianca L
1 reviews | Active since Jan 2020
9 Feb 2026, 07:57
ORDER #TTK1769
I ordered and paid for a Hisense 95L freezer on the 22nd January 2026. Immediate payment was done. Upto today 09 Febuary 2026 i have not received the freezer. As all the other complaints they DO NOT ANSWER CALLS OR EMAILS!. I enquired on their chat feature last week i was told my order is being dispatched and i would receive the delivery details on friday 6th. Today is Monday 09 no further communication has been received. They supply ignore all calls, chats and emails. I wish i had checked Hello Peter before i made payment.
0
Replies (0)