T
TechAir
Unclaimed Business
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Performance(last 12 months):
Ranked In Home Services
#5NPS Score
-100Unlikely
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
4.2|5 Reviews
Jun '25 - May '26
5(80%)
4(0%)
3(0%)
2(0%)
1(20%)
5(80%)
4(0%)
3(0%)
2(0%)
1(20%)
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
N M
1 reviews | Active since Jan 2020
5 Feb 2026, 09:03
Excellent service and unrivalled customer experience
Excellent service provided by Kelvin. He was professional and went the extra mile to assist with repairing my air con. It’s quite refreshing to engage with a company that tries to assist the customer within the customers budget constraints and provide an unrivalled service offering. I am really glad I found them.
Helpful (0)
|Replies (0)NM
N M
1 reviews | Active since Jan 2020
5 Feb 2026, 09:03
Excellent service and unrivalled customer experience
Excellent service provided by Kelvin. He was professional and went the extra mile to assist with repairing my air con. It’s quite refreshing to engage with a company that tries to assist the customer within the customers budget constraints and provide an unrivalled service offering. I am really glad I found them.
0
Replies (0)DK
Dru K
1 reviews | Active since Jan 2020
22 Aug 2025, 17:22
Professional, Knowledgeable, Helpful. Excellent Team
Highly recommended. The team is very knowledgeable and helped me decide on the best unit, placement, etc. Very helpful, professional, and above all, affordable 😁.
Helpful (0)
|Replies (0)LL
JL
Jason L
1 reviews | Active since Jan 2020
21 Aug 2025, 14:51
Extremely happy client
I recently had the pleasure of working with TechAir Solutions, and I couldn't be more impressed with the service. From start to finish, everything was handled with professionalism and care. A special shoutout to Kelvin, the technician who came to our home. He was punctual, knowledgeable, and extremely courteous. Kelvin took the time to explain the issue in simple terms, walked us through the repair process, and ensured everything was working perfectly before he left. His attention to detail and commitment to quality really stood out. It’s rare to find a company that combines technical expertise with exceptional customer service, but TechAir Solutions—and especially Kelvin—nailed it. I highly recommend them for any HVAC or tech repair needs. We’ll definitely be using them again in the future
Helpful (0)
|Replies (0)JL
Jason L
1 reviews | Active since Jan 2020
21 Aug 2025, 14:51
Extremely happy client
I recently had the pleasure of working with TechAir Solutions, and I couldn't be more impressed with the service. From start to finish, everything was handled with professionalism and care. A special shoutout to Kelvin, the technician who came to our home. He was punctual, knowledgeable, and extremely courteous. Kelvin took the time to explain the issue in simple terms, walked us through the repair process, and ensured everything was working perfectly before he left. His attention to detail and commitment to quality really stood out. It’s rare to find a company that combines technical expertise with exceptional customer service, but TechAir Solutions—and especially Kelvin—nailed it. I highly recommend them for any HVAC or tech repair needs. We’ll definitely be using them again in the future
0
Replies (0)RS
Rebekah S
1 reviews | Active since Jan 2020
5 Aug 2025, 08:47
Unprofessional and Disrespectful Service – Avoid TechAir & Kelvin Refrigeration Solutions
I had an extremely disappointing experience with TechAir Group (www.techair.co.za - reg no. 2024/589003/07) and their affiliated technician from Kelvin Refrigeration Solutions. While their quoting process and website appeared professional, the actual service was far from it. I was quoted a figure that I understood excluded parts, yet the final cost increased by nearly R1000 for the replacement of a capacitor and fan motor. Despite informing them in advance that a long ladder was needed, they arrived with a short one and had to borrow a ladder from another contractor nearby. The job felt rushed because they had to return the borrowed ladder. After full payment, I received an inaccurate report and had to follow up daily for over a week to get the correct report and invoice. Each day came with a new excuse. I only received the proper documentation after threatening to file a formal complaint with the National Consumer Commission (NCC). To make matters worse, the technician Kelvin, who completed the work on behalf of TechAir, was rude and dismissive. When I followed up and firmly requested the outstanding documents, he repeatedly cut the call while I was still speaking — completely unprofessional behavior, and Donald from TechAir kept declining the call saying he's unavailable but never returned he call. TechAir has no physical address listed on their website or Google, and they are unreachable by phone. This lack of transparency should have been a red flag. I’m sharing this to warn others — please be cautious when dealing with TechAir Group or Kelvin Refrigeration Solutions.
Helpful (0)
|Replies (0)RS
Rebekah S
1 reviews | Active since Jan 2020
5 Aug 2025, 08:47
Unprofessional and Disrespectful Service – Avoid TechAir & Kelvin Refrigeration Solutions
I had an extremely disappointing experience with TechAir Group (www.techair.co.za - reg no. 2024/589003/07) and their affiliated technician from Kelvin Refrigeration Solutions. While their quoting process and website appeared professional, the actual service was far from it. I was quoted a figure that I understood excluded parts, yet the final cost increased by nearly R1000 for the replacement of a capacitor and fan motor. Despite informing them in advance that a long ladder was needed, they arrived with a short one and had to borrow a ladder from another contractor nearby. The job felt rushed because they had to return the borrowed ladder. After full payment, I received an inaccurate report and had to follow up daily for over a week to get the correct report and invoice. Each day came with a new excuse. I only received the proper documentation after threatening to file a formal complaint with the National Consumer Commission (NCC). To make matters worse, the technician Kelvin, who completed the work on behalf of TechAir, was rude and dismissive. When I followed up and firmly requested the outstanding documents, he repeatedly cut the call while I was still speaking — completely unprofessional behavior, and Donald from TechAir kept declining the call saying he's unavailable but never returned he call. TechAir has no physical address listed on their website or Google, and they are unreachable by phone. This lack of transparency should have been a red flag. I’m sharing this to warn others — please be cautious when dealing with TechAir Group or Kelvin Refrigeration Solutions.
0
Replies (0)