Tecnotrain
1.5|2 reviews
SKMM
Sakhile Kayla Mbalenhle Mahlangu
1 reviews | Active since Member
25 May 2024, 11:13
Why are they avoiding me?
My walking pad is malfunctioning and I tried several times to reach out to Tecnotrain by calling them and by email. They don't answer the phone and I emailed them on the same email address where they reached out to me when I was making a purchase, so I know that was the correct email account. Guess what??? No response, I have been trying to weeks! My walking pad has a 2 year warranty I only purchased it in Feb. Why are you not responding. At this point I might not have a choice but to contact my lawyer 😭
Helpful (0)
Replies (53)0
Replies (53)SKMM
Sakhile Kayla Mbalenhle Mahlangu's updateReviewer Update
19 Jun 2024, 12:12Thank goodness because after a while Tecno Train did respond to me, asked for my order number, proceeded to send someone to collect my walking pad and then replaced it with a brand new one. Im very happy with it and I would recommend this company to anyone.
SKMM
Sakhile Kayla Mbalenhle Mahlangu's update19 Jun 2024, 12:12
Reviewer Update
Thank goodness because after a while Tecno Train did respond to me, asked for my order number, proceeded to send someone to collect my walking pad and then replaced it with a brand new one. Im very happy with it and I would recommend this company to anyone.