T
Tecnotrain
Unclaimed Business
T
Tecnotrain
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#13Ranked In Entertainment & Gaming
0 NPSUnlikely
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Yolanda D
1 reviews | Active since Jan 2020
16 Oct 2024, 09:09
HIGHLY NOT RECOMMENDED
I pre ordered a Tecnotrain TT4 Walking Pad 2 weeks before the stock arrived. I received a Tecnotrain TM2001. When I advised the person on the end of whatsapp they said "oh, all the boxes look the same". I did receive the TT4 shortly thereafter (Wednesday). And then my headache started. The machine was placed in my lounge, away from any furniture or items, thereby leaving it free. I used the machine for one night, my dogs got scared because of the noise and I never used it again. On the Friday evening I packed it up and on the Monday I logged the return, within the 7 day period, and the product was collected on 26 September. I followed up constantly regarding my refund. The machine was "in transit" for just short of 3 weeks. Today, 16 October, I get a snotty email from the person on the other end of whatsapp that the machine has been damaged (with photos) and they will be returning it to me and I will not be refunded. Then the person on the other end of whatsapp disappears. Now, how can I be held responsible for the condition of the machine after 3 weeks in transit, when it left my property 100% in excellent condition, wrapped up even better than when it arrived. I phone all the numbers and nobody answers. It's just simply wrong. I have really had the wind knocked out of me.
Helpful (0)
|Replies (0)YD
Yolanda D
1 reviews | Active since Jan 2020
16 Oct 2024, 09:09
HIGHLY NOT RECOMMENDED
I pre ordered a Tecnotrain TT4 Walking Pad 2 weeks before the stock arrived. I received a Tecnotrain TM2001. When I advised the person on the end of whatsapp they said "oh, all the boxes look the same". I did receive the TT4 shortly thereafter (Wednesday). And then my headache started. The machine was placed in my lounge, away from any furniture or items, thereby leaving it free. I used the machine for one night, my dogs got scared because of the noise and I never used it again. On the Friday evening I packed it up and on the Monday I logged the return, within the 7 day period, and the product was collected on 26 September. I followed up constantly regarding my refund. The machine was "in transit" for just short of 3 weeks. Today, 16 October, I get a snotty email from the person on the other end of whatsapp that the machine has been damaged (with photos) and they will be returning it to me and I will not be refunded. Then the person on the other end of whatsapp disappears. Now, how can I be held responsible for the condition of the machine after 3 weeks in transit, when it left my property 100% in excellent condition, wrapped up even better than when it arrived. I phone all the numbers and nobody answers. It's just simply wrong. I have really had the wind knocked out of me.
0
Replies (0)SKMM
Sakhile Kayla Mbalenhle Mahlangu
1 reviews | Active since Jan 2020
25 May 2024, 11:13
Why are they avoiding me?
My walking pad is malfunctioning and I tried several times to reach out to Tecnotrain by calling them and by email. They don't answer the phone and I emailed them on the same email address where they reached out to me when I was making a purchase, so I know that was the correct email account. Guess what??? No response, I have been trying to weeks! My walking pad has a 2 year warranty I only purchased it in Feb. Why are you not responding. At this point I might not have a choice but to contact my lawyer 😭
Helpful (0)
|Replies (0)SKMM
Sakhile Kayla Mbalenhle Mahlangu
1 reviews | Active since Jan 2020
25 May 2024, 11:13
Why are they avoiding me?
My walking pad is malfunctioning and I tried several times to reach out to Tecnotrain by calling them and by email. They don't answer the phone and I emailed them on the same email address where they reached out to me when I was making a purchase, so I know that was the correct email account. Guess what??? No response, I have been trying to weeks! My walking pad has a 2 year warranty I only purchased it in Feb. Why are you not responding. At this point I might not have a choice but to contact my lawyer 😭
0
Replies (0)