YD
Yolanda D
Active since Oct 2012
9
Reviews
0
Industries
Reviews
9 reviews18 months ago
HIGHLY NOT RECOMMENDED
I pre ordered a Tecnotrain TT4 Walking Pad 2 weeks before the stock arrived. I received a Tecnotrain TM2001. When I advised the person on the end of whatsapp they said "oh, all the boxes look the same". I did receive the TT4 shortly thereafter (Wednesday). And then my headache started. The machine was placed in my lounge, away from any furniture or items, thereby leaving it free. I used the machine for one night, my dogs got scared because of the noise and I never used it again. On the Friday evening I packed it up and on the Monday I logged the return, within the 7 day period, and the product was collected on 26 September. I followed up constantly regarding my refund. The machine was "in transit" for just short of 3 weeks. Today, 16 October, I get a snotty email from the person on the other end of whatsapp that the machine has been damaged (with photos) and they will be returning it to me and I will not be refunded. Then the person on the other end of whatsapp disappears. Now, how can I be held responsible for the condition of the machine after 3 weeks in transit, when it left my property 100% in excellent condition, wrapped up even better than when it arrived. I phone all the numbers and nobody answers. It's just simply wrong. I have really had the wind knocked out of me.
53 replies
22 months ago
Excellent Online Service
I saw a divine pair of sneakers on Instagram, one of the ladies I follow and had to have them. I didn't even hesitate, went straight to google and there, before my eyes, the same pair of sneakers....IN MY SIZE (that's capital letters cos I was very excited about that fact). I put them into my basket and tried to do the payment but there was a problem with the online payment. They had a facility where you could chat to an agent who answered me almost immedately and advised that they were having technical problems at the time (I mean, it's all part of life right). I went online about 15 minutes late and the process went very smoothly, all sorted. I received an email with courier details and they arrived at my door, beautifully wrapped within 3 days. Absolutely brilliant service. Needless to say I'm now a local. Such a pleasure and highly recommend.
0 replies
83 months ago
Terrible Experience
The first time I've eaten inside this restaurant. We were a party of 4 people. The decor looked old and tattered, even the Spur is better. It was terribly dark and actually even smelt stale inside. I had the Cannelloni as the main dish with Ricotta and baby spinach. It was more like a spinach soup covered in cheese. I didn't even get to taste the "pasta" part of it. It was so horrible. Then when we left I asked the hostess for some more sweeties (the ones they normally give with the bill) and she gave me a little bowl without 8 in. ***!
0 replies
94 months ago
DO NOT SIGN WITH VODACOM......ABSOLUTELY **** !
You lucky I gave you one star and that was only because I HAD to. I sign a contract for R350 pm subscription and now I'm paying over R400 pm for subscription alone. I get a response on Hellopeter, one of our friendly call centre staff will contact you. I get an email to basically tell me "tough luck". you signed the contract and we can do it. DO NOT SIGN CONTRACTS WITH VODACOM. Their customer service is pathetic. At least with MTN you sign a contract and that is actually how much you pay, no hidden costs and bull****!
53 replies
95 months ago
Subscription increases each month
Every month my account is going up by a few rand and it's not because of the extra VAT it's the subscription fees, before VAT. I took out a contract for R350 pm, all inclusive now it's at R408 for the month already. When I ask a Vodacom consultant in the store he says to be me "but if they do that they will be giving you extra data or minutes but you have to check your account at the start of the month" or he says "it's a term and condition of the contract". What the hell? I signed a contract for R350 pm, that is my budget per month, how can it just increase as Vodacom see fit! This is why I'll stick with MTN going forward.
106 replies
107 months ago
SHOCKING SERVICE AT TYGERVALLEY
<p>On Saturday 24 June, I went in to the Tygervalley MTN to cancel a data contract which I have had for about 6 years. The woman who helped was completely rude and the only thing she said to me during the whole conversation was Hello, how can I help you. That was it! </p> <p>I told her I wanted to cancel this contract but I would need to have the uncapped data up till the end of July 2017. She did confirm (with a nod) that the last payment of my subscription would be deducted at the end of July 2017.</p> <p>I signed the “papers” and left. So I get home and all of a sudden there is no wifi possible on any equipment. Upon looking at the “papers” it appears that I had completed the MIGRATION APPLICATION FROM MTN FIXED TERM TO MTN PREPAID….What the hell is that all about? Not once did this woman tell me that I was changing the contract for the month of July to prepaid and that I would now have to buy data for, according to me, an uncapped data ****le. I only discovered 2 days later, that I would now not have any data for July. I have a 4th year student who needs data for projects and exams and now I have to spend R160 for data, which lasts about 2 days. When I went in to the same store on the Monday to clarify the situation, I was told, there is nothing we can do about it now. THIS MAKES ME SO GLAD TO BE RID OF MTN. Absolutely shocking service.</p>
168 replies
112 months ago
Valentine's Disaster
<p>Saw my waiter, King, twice in 3 hours at dinner. When he took our order and delivered the mayonnaise and then when we had to pay. Mayonnaise arrived 30 minutes after we'd started our starter, deep fried prawns and were already in to our sushi. Had to fetch my own wasabi and ginger at the "refill" pot. Shocking service on valentines day, standards should not be dropped because it's a busy day. I will not go there again. The waiters were all over the place, were not serving set tables etc.</p>
0 replies
113 months ago
Excellent Waitress
<p>We were completely taken aback by the awesome service from a waitress, Demi. During a busy time she was extremely helpful, on the ball and just excellent. Quite rare these days. Thanks </p>
0 replies
113 months ago
Excellent Service
<p>Juanita at the Waterfront MTN was amazingly helpful, happy and calm. I enjoyed her company and her overall guidance and assisted was something I have never experienced from any sales staff. Thank you Juanita</p>
56 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
2 (22.22222222222222%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
5 (55.55555555555556%)