Side Step
Unclaimed Business
|1|13 Reviews (last 12 months)|This business does not respond to reviews
Side Step
Unclaimed Business
|1
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Side Step is facing significant dissatisfaction across multiple branches and online channels. Customers consistently mention difficulties securing refunds, with a recurring theme of staff and managers refusing returns or requiring head office approval. Shoppers describe rude and dismissive treatment from store and area managers, alongside concerns about product quality, including sneakers coming apart shortly after purchase. Online order issues, delayed deliveries, incorrect sizes, and unresponsive call centre support further compound frustration. Many shoppers feel their consumer rights are being disregarded.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Frequently Asked Questions About Side Step
What do customers say about Side Step?
Based on recent customer reviews, Side Step is facing significant dissatisfaction across multiple branches and online channels. Customers consistently mention difficulties securing refunds, with a recurring theme of staff and managers refusing returns or requiring head office approval. Shoppers describe rude and dismissive treatment from store and area managers, alongside concerns about product quality, including sneakers coming apart shortly after purchase. Online order issues, delayed deliveries, incorrect sizes, and unresponsive call centre support further compound frustration. Many shoppers feel their consumer rights are being disregarded.
Is Side Step trustworthy?
Recent reviews (13)
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