MM
Maria M
Active since Aug 2023
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Disappointing customer service
Unfortunately they don't have a zero rating but I have since called the moa store letting them know of the funny sound and leakage my new fridge has I have tried to again call the store and also email the manager up to date I have not heard from them
53 replies
4 months ago
Day light *******
Bought a bicycle in September only starting using it in October it has already given me problems within a week of them fixing it iy has yet again given me problems and they have the nerve to tell me they only cover the frame and also about the 7 days warranty so what they basically telling me is that i only bought the frame and what about the imp**** 6 months warranty these people will take you for a ride
53 replies
4 months ago
Site Step MALL OF AFRICA terrible pathetic service
Site Step Mall Of Africa terrible service from both the store and head office I have tried to reach them on all platforms but to no avail they had promised to call me back till today no call from them and according to CPA a person is allowed refund as long as the items are still in a box with the original receipt and package you guys are a ****
0 replies
9 months ago
Don't care store manager
I have never had to go through what I was put through by thr store manage at Game mall of africa he doesn't care about customers 😒 too sad
53 replies
9 months ago
RUDE DELIVERY DRIVER
Unfortunately there's no zero rating but I'm so disappointed with the takealot delivery driver who was so rude and even taking back until the guy he was woth actually apologized on his behalf he even said you can go ahead and report me I don't care how do you even as a driver call a customer to say stand outside I'm on my way not even to say you are outside this is terrible to say the least
0 replies
13 months ago
Pathetic,terrible and disgusting customer service 😡
Unfortunately there is no rating of 0 so I just gave a rating of 1 star even after I escalated my complaint to the ombudsman and you were told to give my full refund you guys are still refusing to refund me, after having to deal with a very rude store manager as well wow this is just too much really
53 replies
14 months ago
Best service
I have been with them before and have again rejoined them again and I must say the service is always top tier and they stick to what they have promised number one insurance company I must say keep up the good work and good customer service
53 replies
14 months ago
Pathetic and horrible customer service
Have been with internet for three days now have tried calling the call centre and also sending through WhatsApp chats but I'm not getting a response the customer service is pathetic and very disappointing and this is very frustrating
53 replies
15 months ago
Use service from Makro
I bought a bicycle in November 2024 and I logged return in January 2025 and ever since it's been saying return in progress and they still have not came and collected it, your service sucks Makro all I want is my refund they bicycle has.rust and the seat is loose my son even got hurt from that stupid seat
53 replies
21 months ago
****med customer
I have made a purchase with them and they have since promised to send me a tracking number up to this day I'm still waiting
0 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)