T
Telefunken
Unclaimed Business
T
Telefunken
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.4|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(20%)
2(0%)
1(80%)
5(0%)
4(0%)
3(20%)
2(0%)
1(80%)
Frequently Asked Questions About Telefunken
Telefunken has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Telefunken across 48 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
ZS
Zanele S
1 reviews | Active since Jan 2020
20 Jan 2026, 09:00
Telefunken from takealot
I bought a telefunken tv from Takealot on the 3November2025 on the 10January when I try to switch on the tv is no longer working then I was referred to Nuworld for assistance but I don’t get any assistance or feedback I call and send email to them but still no1 is able to assist or update me is been 2 weeks now I don’t know what to do with a TV that is less than 3months
Helpful (0)
|Replies (0)ZS
Zanele S
1 reviews | Active since Jan 2020
20 Jan 2026, 09:00
Telefunken from takealot
I bought a telefunken tv from Takealot on the 3November2025 on the 10January when I try to switch on the tv is no longer working then I was referred to Nuworld for assistance but I don’t get any assistance or feedback I call and send email to them but still no1 is able to assist or update me is been 2 weeks now I don’t know what to do with a TV that is less than 3months
0
Replies (0)CV
mS
marshe S
1 reviews | Active since Jan 2020
6 Oct 2025, 09:24
Bad tv
We bought a smart tv in May and I August it broke. They came to pick it up to fix and kept in 3 weeks. No communication I had to contact them to check on the TV. The guy Ralph I was in communication with was acting like he was doing me a favor. Bad bad service I will never buy a Telefunkun product again.
Helpful (0)
|Replies (0)mS
marshe S
1 reviews | Active since Jan 2020
6 Oct 2025, 09:24
Bad tv
We bought a smart tv in May and I August it broke. They came to pick it up to fix and kept in 3 weeks. No communication I had to contact them to check on the TV. The guy Ralph I was in communication with was acting like he was doing me a favor. Bad bad service I will never buy a Telefunkun product again.
0
Replies (0)MM
Mojabeng M
1 reviews | Active since Jan 2020
9 Sept 2025, 18:39
BROKEN 50 INCH TV WITHIN 2 MONTHS OF PURCHASE.
Dear Telefunken Customer Service, I am writing to lodge a formal complaint regarding a Telefunken 50-inch Smart TV that I purchased from Takealot on 2 July 2025 for R3,999.00 (Order #183313834). Unfortunately, the TV has developed a fault — the screen no longer displays properly, making it unusable. I lodged a complaint with Takealot on 12 August 2025, but I was informed that since their one-month return policy had passed, I should take the matter up directly with Telefunken. As the product is still under its manufacturer’s warranty, I kindly request that you arrange for an inspection, repair, or replacement of the unit. If this is not possible, I would like to request a full refund in line with the Consumer Protection Act (CPA). Please advise me on the process and timeline for resolving this matter. I trust Telefunken will attend to this issue promptly.
Helpful (0)
|Replies (0)MM
Mojabeng M
1 reviews | Active since Jan 2020
9 Sept 2025, 18:39
BROKEN 50 INCH TV WITHIN 2 MONTHS OF PURCHASE.
Dear Telefunken Customer Service, I am writing to lodge a formal complaint regarding a Telefunken 50-inch Smart TV that I purchased from Takealot on 2 July 2025 for R3,999.00 (Order #183313834). Unfortunately, the TV has developed a fault — the screen no longer displays properly, making it unusable. I lodged a complaint with Takealot on 12 August 2025, but I was informed that since their one-month return policy had passed, I should take the matter up directly with Telefunken. As the product is still under its manufacturer’s warranty, I kindly request that you arrange for an inspection, repair, or replacement of the unit. If this is not possible, I would like to request a full refund in line with the Consumer Protection Act (CPA). Please advise me on the process and timeline for resolving this matter. I trust Telefunken will attend to this issue promptly.
0
Replies (0)DA
Delia A
1 reviews | Active since Jan 2020
5 Apr 2024, 14:23
Disappointed
I purchased a TV and exactly 13 months later it is giving me problems. 1 month after store guarantee expires, how convenient. The TV is mounted against a wall since purchase and has never been moved. No loadshedding as I have inverters. This is really disappointing. Does your products only last 1 year?
Helpful (0)
|Replies (0)DA
Delia A
1 reviews | Active since Jan 2020
5 Apr 2024, 14:23
Disappointed
I purchased a TV and exactly 13 months later it is giving me problems. 1 month after store guarantee expires, how convenient. The TV is mounted against a wall since purchase and has never been moved. No loadshedding as I have inverters. This is really disappointing. Does your products only last 1 year?
0
Replies (0)KE
Khalid E
1 reviews | Active since Jan 2020
19 Jan 2024, 14:46
Tele"***"en is a Klomp Aaahhh
**** TV's. Bought 1 for 10k at house and Home N1 city 2 years ago. The Panel randomly just died. TV Repair places state not worth fixing. Also, Telefunken only comes with 1 year warranty. Stay Away from this brand
Helpful (0)
|Replies (0)KE
Khalid E
1 reviews | Active since Jan 2020
19 Jan 2024, 14:46
Tele"***"en is a Klomp Aaahhh
**** TV's. Bought 1 for 10k at house and Home N1 city 2 years ago. The Panel randomly just died. TV Repair places state not worth fixing. Also, Telefunken only comes with 1 year warranty. Stay Away from this brand
0
Replies (0)AS(dT
Andreas Simon (Andre) du Toit
1 reviews | Active since Jan 2020
13 Jan 2023, 14:48
No internet no solution
We are without internet for more than 3 days. On phoning them, the staff are friendly with the exception of one experience. They keep on telling me that the towers are down and that they have escalated to MTN. No solution is offered and every time they put me on hold, the phone cuts out. We have a Tp link. Is there any person at Supersonic to assist me. Thank you
Helpful (0)
|Replies (0)AS(dT
Andreas Simon (Andre) du Toit
1 reviews | Active since Jan 2020
13 Jan 2023, 14:48
No internet no solution
We are without internet for more than 3 days. On phoning them, the staff are friendly with the exception of one experience. They keep on telling me that the towers are down and that they have escalated to MTN. No solution is offered and every time they put me on hold, the phone cuts out. We have a Tp link. Is there any person at Supersonic to assist me. Thank you
0
Replies (0)