Poor Service/Highly Rude

It is my first time experiencing a restaurant manager that is highly rude on the phone to a customer. My husband ordered grilled chicken at The Apple Bite Roadhouse without any spices for me as my doctor says I must not eat spices...upon receiving my order, the chicken is rubbed with spices all over. I then call the manager to convey my dissatisfaction about spices on my chicken--I told them if they could not grill without spices, they should have told my husband...while on the phone, I thought that he was going to apologise, but he kept on making excuses after excuses...I could not believe it. I was hoping that he would say sorry but he instead hung up on me. I called back to ask why he hung up on me--he said that he is too busy...I could not believe it...I will never set my foot there again. They've just lost 11 customers as my family, including extended family members buy from them. Well done rude nanager for caring about your business...it shows that you do not give a damn about customers nor your business. Very poor service!!! Your attitude highly stinks!!!