Scores reflect the Overall AI Score for each category
Based on recent customer reviews, The Bakkie Shop earns consistent praise for fast delivery, responsive communication, and high-quality bakkie accessories. Customers repeatedly highlight Chris and the wider team for going above and beyond, often responding after hours and resolving order issues without friction. The shopping experience, product fitment, and willingness to assist novices stand out as defining strengths across the customer base.
TrustIndex
7.6
Ranking
#15
in Repairs & Service
NPS Score
90
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, The Bakkie Shop delivers a consistently exceptional accessory purchase experience. Customers describe fast delivery, accurate products, and outstanding responsiveness from named staff like Chris, Daniel, and Stefan. Communication via WhatsApp, even after hours, is repeatedly highlighted as a standout. Refunds and order changes are handled smoothly, building strong trust across first-time and returning buyers alike.
The Bakkie Shop's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Sales & Purchase Experience (4.8). Customers describe an effortless ordering journey with quick checkout, accurate products matching descriptions, fair pricing, and same-day or next-day delivery. Refunds and order amendments are handled without friction, and buyers repeatedly return for additional accessories.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The service is very good, the engagement has been to my satisfaction. The quality of the parts really worth the price. Definitely going to order from The Bakkie Shop going forth. 👌🏽
1 reviews | Active since Jan 2020
The service is very good, the engagement has been to my satisfaction. The quality of the parts really worth the price. Definitely going to order from The Bakkie Shop going forth. 👌🏽
1 reviews | Active since Jan 2020
From the onset of my enquiry I was assisted immediately and with no problem my request was handled. Within an hour my order was processed and shipped. Brilliant service. Thank you
1 reviews | Active since Jan 2020
From the onset of my enquiry I was assisted immediately and with no problem my request was handled. Within an hour my order was processed and shipped. Brilliant service. Thank you
1 reviews | Active since Jan 2020
The Bakie shop team demonstrated exceptional commitment by working overtime to fulfill my urgent Tonneau Cover requirement, ensuring timely completion and delivery. Their dedication to customer service and punctuality is commendable, and I highly recommend their services.
1 reviews | Active since Jan 2020
The Bakie shop team demonstrated exceptional commitment by working overtime to fulfill my urgent Tonneau Cover requirement, ensuring timely completion and delivery. Their dedication to customer service and punctuality is commendable, and I highly recommend their services.
1 reviews | Active since Jan 2020
Ek moet net sê The Bakkie Shop het my regtig beïndruk. Ek het die molded car mats vir my Fortuner (2023–2026) gekry en van dag een af was die diens next level. Ek bly op ’n plaas, so my kar vat ’n pak… modder, stof, alles. Hierdie matte pas perfek en beskerm mooi. Maar wat uitgestaan het, was die diens. Die ou was altyd reg om te help, maak nie saak hoe simpel my vrae was nie. Hy het eerlike raad gegee en my deur alles gehelp soos iemand wat weet nie alles van groot karre nie. Selfs laat aand het hy teruggekom met antwoorde. Dis skaars om daai tipe diens te kry deesdae. Sal hulle enige dag weer gebruik.
1 reviews | Active since Jan 2020
Ek moet net sê The Bakkie Shop het my regtig beïndruk. Ek het die molded car mats vir my Fortuner (2023–2026) gekry en van dag een af was die diens next level. Ek bly op ’n plaas, so my kar vat ’n pak… modder, stof, alles. Hierdie matte pas perfek en beskerm mooi. Maar wat uitgestaan het, was die diens. Die ou was altyd reg om te help, maak nie saak hoe simpel my vrae was nie. Hy het eerlike raad gegee en my deur alles gehelp soos iemand wat weet nie alles van groot karre nie. Selfs laat aand het hy teruggekom met antwoorde. Dis skaars om daai tipe diens te kry deesdae. Sal hulle enige dag weer gebruik.
The Bakkie Shop scores 4.7 out of 5 on Hellopeter's AI analysis of service quality in Repairs & Service, compared to the Repairs & Service industry average of 3.3. Their strongest theme is Communication (4.8); their weakest is Pricing & Quotes (4.6). The top AI-rated Repairs & Service business on Hellopeter is Eljoney Executive Body Repairs (4.7). How is the AI Score calculated? →
The Bakkie Shop has a TrustIndex of 7.6 out of 10 on Hellopeter, based on 97 reviews in the last 12 months. Hellopeter has tracked The Bakkie Shop across 145 total reviews. How is the TrustIndex calculated? →