Disappointing service and rude waiter

I decided to drive all the way to The Butcher Shop & Grill, Mouille Point, Cape Town on the 26th November 2020 for dinner. Ordered wine, the wine arrived, I asked the waiter for ice, no ice arrived. I then requested ice from another waiter still no ice arrived.

My order came, which was a medium to well steak with baked potato. The steak wasn’t medium to well, it’s was ****** and extremely red. I did not mention it at all to the manager who did his rounds asking customers are they enjoying their meal. I nodded my head. But disappointed at the meal to be honest.

After dinner I requested the bill, I felt the need not to add a tip, because of my experience. The waiter arrived with the card machine, I took my card out my wallet and handed it to him, he proceeded to tap the machine with my card and threw my card down on the table. I’m assuming he did this because I did not tip.

I explained to him that I gave him my card whilst he threw it onto the table.

He responded ‘he didn’t know he through it’.

As I proceeded to leave he ****led something to his colleague in their language, something along the lines of ‘this idiot didn’t tip me’.

I wanted to intervene but decided not to, as it will get me nowhere.

I will never, ever go back there again!