The dogs Bollocks at YARD (Cape Town
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Love this place! We went there last night to celebrate a friend's 30th and it was so refreshing to eat at a place like this. Amy's attitude and personality was so much fun to experience, it was on par with what we heard about the place. Food and drinks came fast even though the place was packed and it was all very good. The people who gave the place a bad review clearly doesn't understand that the snarky comments and attitude is part of the vibe and it really was awsome to to eat at a place like this.
1 reviews | Active since Jan 2020
Love this place! We went there last night to celebrate a friend's 30th and it was so refreshing to eat at a place like this. Amy's attitude and personality was so much fun to experience, it was on par with what we heard about the place. Food and drinks came fast even though the place was packed and it was all very good. The people who gave the place a bad review clearly doesn't understand that the snarky comments and attitude is part of the vibe and it really was awsome to to eat at a place like this.
1 reviews | Active since Jan 2020
I went to this place because I saw a review about how accommodating they are towards dogs and wanted to check it out. I saw that there was chicken livers on the menu and asked our waiter if we could have one in takeaway for my dog without any spices, just plain livers as I want to give it to my pup, and she said oky. The livers came and they were the normal spicy livers. I asked the waitress if we couldn’t get it without the spices like we asked, to which she responded that that is just the way that it comes. I told her that she should’ve just told us that it can’t be prepared plain as I wouldn’t have ordered it then to which she responded “well it’s not intended for dogs anyways” She then very loudly proceeded to complain about the ordeal to her colleagues to which another lady came over and told me that if I wanted it plain, I should’ve just said so. I just told her that I did ask our waitress for plain livers, but she had agreed to it and then failed to deliver. Overall, my experience at this restaurant was extremely disappointing. While I appreciate that they claim to be dog-friendly, the reality is that they were not accommodating at all. The fact that they couldn't even prepare a simple dish of chicken livers without spices for my dog speaks volumes about their lack of attention to detail and customer service. Furthermore, the behavior of the waitstaff was unprofessional and borderline rude. Rather than apologizing for the mistake and trying to make it right, they chose to argue with me and make excuses. The fact that one of them even went so far as to make disparaging comments about my dog was completely unacceptable. In terms of the food itself, the we ordered Pizza which was absolutely stunning! However, the terrible service (which goes far beyond their gimmick), I cannot recommend this restaurant to anyone. Save your money and go somewhere else.
1 reviews | Active since Jan 2020
I went to this place because I saw a review about how accommodating they are towards dogs and wanted to check it out. I saw that there was chicken livers on the menu and asked our waiter if we could have one in takeaway for my dog without any spices, just plain livers as I want to give it to my pup, and she said oky. The livers came and they were the normal spicy livers. I asked the waitress if we couldn’t get it without the spices like we asked, to which she responded that that is just the way that it comes. I told her that she should’ve just told us that it can’t be prepared plain as I wouldn’t have ordered it then to which she responded “well it’s not intended for dogs anyways” She then very loudly proceeded to complain about the ordeal to her colleagues to which another lady came over and told me that if I wanted it plain, I should’ve just said so. I just told her that I did ask our waitress for plain livers, but she had agreed to it and then failed to deliver. Overall, my experience at this restaurant was extremely disappointing. While I appreciate that they claim to be dog-friendly, the reality is that they were not accommodating at all. The fact that they couldn't even prepare a simple dish of chicken livers without spices for my dog speaks volumes about their lack of attention to detail and customer service. Furthermore, the behavior of the waitstaff was unprofessional and borderline rude. Rather than apologizing for the mistake and trying to make it right, they chose to argue with me and make excuses. The fact that one of them even went so far as to make disparaging comments about my dog was completely unacceptable. In terms of the food itself, the we ordered Pizza which was absolutely stunning! However, the terrible service (which goes far beyond their gimmick), I cannot recommend this restaurant to anyone. Save your money and go somewhere else.
1 reviews | Active since Jan 2020
Honestly, this place is so small and hidden, but what a gem. Such hipster but classy vibes! The waitress/bartender/boss babe, was amazing. The food portions were MASSIVE, great food and good music.
1 reviews | Active since Jan 2020
Honestly, this place is so small and hidden, but what a gem. Such hipster but classy vibes! The waitress/bartender/boss babe, was amazing. The food portions were MASSIVE, great food and good music.
1 reviews | Active since Jan 2020
Very upsetting! We sat at a table and had the waitress scream across the restaurant that we should write our names on a wall. I embarrassingly walked up to her and told her no problem but that she had just embarrassed us by screaming at us in front of all the customers. She simply said "Fit in or Fu*& Off" We couldn't believe this treatment. We left angry with my wife in tears. NOT what you want going for dinner. The WORST part was I called the next day and spoke to the manager with the promise of the owner NIGEL calling me and he didn't care enough to even pick up the phone and call back. I write for a Food and Bev blog in Europe and will be sure to mention this appalling service and treatment.
1 reviews | Active since Jan 2020
Very upsetting! We sat at a table and had the waitress scream across the restaurant that we should write our names on a wall. I embarrassingly walked up to her and told her no problem but that she had just embarrassed us by screaming at us in front of all the customers. She simply said "Fit in or Fu*& Off" We couldn't believe this treatment. We left angry with my wife in tears. NOT what you want going for dinner. The WORST part was I called the next day and spoke to the manager with the promise of the owner NIGEL calling me and he didn't care enough to even pick up the phone and call back. I write for a Food and Bev blog in Europe and will be sure to mention this appalling service and treatment.
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