1 reviews | Active since Member
I went to this place because I saw a review about how accommodating they are towards dogs and wanted to check it out. I saw that there was chicken livers on the menu and asked our waiter if we could have one in takeaway for my dog without any spices, just plain livers as I want to give it to my pup, and she said oky. The livers came and they were the normal spicy livers. I asked the waitress if we couldn’t get it without the spices like we asked, to which she responded that that is just the way that it comes. I told her that she should’ve just told us that it can’t be prepared plain as I wouldn’t have ordered it then to which she responded “well it’s not intended for dogs anyways” She then very loudly proceeded to complain about the ordeal to her colleagues to which another lady came over and told me that if I wanted it plain, I should’ve just said so. I just told her that I did ask our waitress for plain livers, but she had agreed to it and then failed to deliver.
Overall, my experience at this restaurant was extremely disappointing. While I appreciate that they claim to be dog-friendly, the reality is that they were not accommodating at all. The fact that they couldn't even prepare a simple dish of chicken livers without spices for my dog speaks volumes about their lack of attention to detail and customer service.
Furthermore, the behavior of the waitstaff was unprofessional and borderline rude. Rather than apologizing for the mistake and trying to make it right, they chose to argue with me and make excuses. The fact that one of them even went so far as to make disparaging comments about my dog was completely unacceptable.
In terms of the food itself, the we ordered Pizza which was absolutely stunning!
However, the terrible service (which goes far beyond their gimmick), I cannot recommend this restaurant to anyone. Save your money and go somewhere else.
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