TF
The Farmhouse Hotel.
Unclaimed Business
TF
The Farmhouse Hotel.
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Alan A
1 reviews | Active since Jan 2020
27 Oct 2020, 08:21
To Spectacular Service, Great Hospitality and a Warm Welcome
We spend the weekend in langebaan from the 23th to th 25th October 2020. We stayed at farm House Hotel self Catering cottages. And I have to admit we were treated so well and with so much respect. From the gentlemen I spoke with over the phone to make the booking to the late that welcomed us and gave us our keys. They were friendly, helpful and polite. Their attitude was authentic and their warm was welcoming. The lady explained with clarity where we will be staying and what services are available to us. We arrived in our room which was clean and beautiful. My wife fell in love immediately and wanted to stay even longer. The place was warm, clean and smelled nice the bed was good and we knew what we could ask for and where and most of all we even had an option to check out later if we make arrangements. We will definitely be staying with The Farmhouse Hotel again...
Helpful (0)
|Replies (0)AA
Alan A
1 reviews | Active since Jan 2020
27 Oct 2020, 08:21
To Spectacular Service, Great Hospitality and a Warm Welcome
We spend the weekend in langebaan from the 23th to th 25th October 2020. We stayed at farm House Hotel self Catering cottages. And I have to admit we were treated so well and with so much respect. From the gentlemen I spoke with over the phone to make the booking to the late that welcomed us and gave us our keys. They were friendly, helpful and polite. Their attitude was authentic and their warm was welcoming. The lady explained with clarity where we will be staying and what services are available to us. We arrived in our room which was clean and beautiful. My wife fell in love immediately and wanted to stay even longer. The place was warm, clean and smelled nice the bed was good and we knew what we could ask for and where and most of all we even had an option to check out later if we make arrangements. We will definitely be staying with The Farmhouse Hotel again...
0
Replies (0)GK
Georgina K
1 reviews | Active since Jan 2020
21 Sept 2015, 14:06
Identity theft/fraud exposure
On booking, my credit card details were requested ,card number including the 3 digits on the back to secure. Two options of paying, via credit card or EFT. I chose EFT supplied copy of POP on arrival. An extremely detailed form had to be filled in with all my personal details. A copy of my ID-AND- a photocopy of my credit card front and back was required! They insisted that I sign a blank swiped credit card voucher for safe keeping in case of damages. I have recently suffered Credit Card fraud. The procedure did not sit well with me, I didn't argue as we didn't have time. I felt very uneasy due to this incident. Prior to check out, I requested the return of the documents. The Manager at the front desk assured me that it would be no problem, he would tear it up in front of me. On booking out I requested that the room was checked and that they return the documents to me. The manager left me standing in reception for about 20mins whilst he searched for the signed credit card slip and the photocopy thereof. To no avail.Reasons varied for the necessity of the documents - also conflicting reasons. I left with an extremely bad gut feeling and cancelled the card to protect myself
Helpful (0)
|Replies (0)GK
Georgina K
1 reviews | Active since Jan 2020
21 Sept 2015, 14:06
Identity theft/fraud exposure
On booking, my credit card details were requested ,card number including the 3 digits on the back to secure. Two options of paying, via credit card or EFT. I chose EFT supplied copy of POP on arrival. An extremely detailed form had to be filled in with all my personal details. A copy of my ID-AND- a photocopy of my credit card front and back was required! They insisted that I sign a blank swiped credit card voucher for safe keeping in case of damages. I have recently suffered Credit Card fraud. The procedure did not sit well with me, I didn't argue as we didn't have time. I felt very uneasy due to this incident. Prior to check out, I requested the return of the documents. The Manager at the front desk assured me that it would be no problem, he would tear it up in front of me. On booking out I requested that the room was checked and that they return the documents to me. The manager left me standing in reception for about 20mins whilst he searched for the signed credit card slip and the photocopy thereof. To no avail.Reasons varied for the necessity of the documents - also conflicting reasons. I left with an extremely bad gut feeling and cancelled the card to protect myself
0
Replies (0)