Fat Olive Bad service and communication

On the 23rd September 2023 we went to the fat olive for the day, upon arriving we were told that they are having an event and that they are fully booked, this was a low blow because we drove an hour to get there. They suggested another restaurant that we could go to but that specific place did not have much for us to do. The food we got was raw too. When we arrived at home I decided to email the fat olive directly and they called me back, I explained the experience we had to the staff member and she assured me that their manager would call me back on Sunday which did not happen. When I logged onto their site to look for their email address there was a notice that the restaurant was fully booked for the 23rd and 24th but when I checked their site on the morning of the 23rd there was no notice.

I am disappointed and disgusted at the service and response I received from them. They clearly don’t value walk in clients.