RM
Raees M
Active since May 2017
22
Reviews
0
Industries
Reviews
22 reviews30 months ago
I would like to write a review about CARS2CASH Thank you to M Latiff for the great and prompt service
I would like to write a review about CARS2CASH Thank you to M Latiff for the great and prompt service. He arrived exactly on time and assisted me in a great way. I appreciate his patience and clear explanations as to how the evaluation is done and why pricing is set the way it is. Great service. 🫡
0 replies
31 months ago
Fat Olive Bad service and communication
On the 23rd September 2023 we went to the fat olive for the day, upon arriving we were told that they are having an event and that they are fully booked, this was a low blow because we drove an hour to get there. They suggested another restaurant that we could go to but that specific place did not have much for us to do. The food we got was raw too. When we arrived at home I decided to email the fat olive directly and they called me back, I explained the experience we had to the staff member and she assured me that their manager would call me back on Sunday which did not happen. When I logged onto their site to look for their email address there was a notice that the restaurant was fully booked for the 23rd and 24th but when I checked their site on the morning of the 23rd there was no notice. I am disappointed and disgusted at the service and response I received from them. They clearly don’t value walk in clients.
0 replies
35 months ago
Game Customer Service
Good day I returned a kettle I bought at game in July 2022. I explained to the staff that the kettle is leaking water and does not stop boiling automatically. They advised that the kettle needs to be booked, assessed and possibly repaired if a factory fault is found. I was advised that this process can take up to 21 days. I asked for a different alternative as I need my kettle because we have a new born baby in our home and this is used to make bottles. The game and tevo staff are hostile, disrespectful, unaccomodative and non chalant. I spent one hour in the store trying to find a solution but nobody was willing to assist me. Please find attached supporting documentation and pictures. I received the most disgusting customer service today.
0 replies
39 months ago
Quick and efficient assistance
Thanks for assistance Shandre much appreciated.
60 replies
42 months ago
FNB Private Banking - No Service - Slow Responses
I logged a complaint with FNB almost a month ago with no resolution, no options and just that they cannot assist me. I have no assets financed with FNB regardless of my time banking with them and my credit score. • My salary gets paid into FNB • Additional Income gets paid into my FNB account • Anything other funds I receive are paid into my fnb account or savings account. A consultant called me last week saying she can't offer me a home loan because I had 11 unpaid on my account (ITC) I am being racially profiled or discriminated against. Attached is my payment history to MFC where was this account was unpaid? (Agent advised my MFC account was unpaid at some point I want to know where)? Attached are my settlement letters for 3 loan accounts I previously had. Standard bank has granted me two home loans thus far, ABSA vehicle finance, MFC vehicle finance. xx is my current credit score from transunion. What more does FNB require? No debt review No notices No judgements No defaults Agents have been calling me for two weeks with no resolution, not one problem/issue resolved.
266 replies
43 months ago
Vodacom fibre down
Good day I am completely dissatisfied and disgusted at Vodacom’s customer service. I moved homes in September 2022 from the moment I knew the date we moving I called Vodacom several times with the intent of lodging a migration request for my home fibre. I struggled to get to the correct department when I did they have me the run around. Eventually when I called in to cancel the services a gentlemen advised that he could assist with the migration and I decided to rather to go that route instead of cancelling and starting with a new provider. We were on the call for a long time and once completed he assured me that all I need to do is plug in my router at my new address and all should be in order. I took his word for it but on Thursday evening /Friday morning the 14th October 2022I noticed we had no connectivity and lodged the request online. I had no response from Vodacom the entire day and decided to call the customer care support on Saturday the 15th October 2022 only to find out nothing was migrated, no new order was completed or lodged for the migration and that I would have to wait 48 hours before my services can be restored. I am being taken for a ride by Vodacom I work from work this inconvenience if not having fibre means the following. I have to travel far to get to the office because of my connectivity at home. I have to spend more on fuel because of someone else’s incompetence. I have to buy unnecessary data for my phone because the network is down. We cannot watch TV at all. Vodacom’s service levels suck big time I pay for my fibre service on time with no issues but to get decent service is a fight every time. My fibre service is still showing on my old address but I have been out of there for a month already. Nobody is taking accountability Instead all I am getting is excuses as to why things are not done properly. I am taking this to hello Peter too people need to know what they are signing up for when using Vodacom’s service. I am forced to go into the office on Monday again due to the incompetent non chalant service I have received. Vodacom service agents are getting paid to waste people’s time, energy and are causing unplanned expenses to occur due to their inability to do their work. My contact number is 0733944824. Regards,
665 replies
48 months ago
Empty Promises - False Marketing
1life promotes things and do not stick to their promises. Do not do any quotes with them to compare any cover. Uslessness at it's best.
148 replies
49 months ago
Terrible customer service
I have been trying to contact old mutual since last week friday as I need a form for one of my investments. I have sent several emails and even contacted the complaints department nobody is able to assist me. They responded to my request with no attachment twice.
74 replies
50 months ago
Brilliant Service
Betterbond went above and beyond to assist us. Thank you to Janine and Bernadine they are awesome, brilliant service as always.
53 replies
54 months ago
Duplicated Profile - Incorrect Information
I have been in contact with experian for the past two weeks. There are two profiles for my ID number but they are showing different scores. As with most businesses in SA right now phone lines are busy you don't get responses for email sent and agents speak to you as if they are doing you a favor.
53 replies
Review Distribution
5 Star
4 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (81.81818181818181%)