The Fish And Chip Co
Unclaimed Business
|1|21 Reviews (last 12 months)|This business does not respond to reviews
The Fish And Chip Co
Unclaimed Business
|1
21 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, The Fish And Chip Co is facing significant customer experience challenges across multiple branches. Customers consistently mention dissatisfaction with portion sizes, particularly feeling that chip boxes arrive half empty despite paying for medium or large servings. A recurring theme is concerns about food quality, including reports of rotten fish, burnt orders, and greasy preparation. Patrons also frequently raise issues regarding rude staff, slow service, and long waiting times. While some loyal customers reference previously enjoyable visits, the overall sentiment leans heavily negative around value, hygiene, and service consistency.
Performance(last 12 months):
Trustindex Rating
1.8NPS Score
-100Unlikely
TrustIndex
1.8
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|21 Reviews
Sep '25 - Aug '26
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemL
montsheng L
1 reviews | Active since Nov 2017
12 May 2026, 11:57
Way less portion of chips
We are literally being served an empty box of potato chips at waterfall mall branch in rustenburg. Really nou. It's chips in a box haikhona. Review your portion please.
Helpful (0)
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montsheng L
1 reviews | Active since Nov 2017
12 May 2026, 11:57
Way less portion of chips
We are literally being served an empty box of potato chips at waterfall mall branch in rustenburg. Really nou. It's chips in a box haikhona. Review your portion please.
0
Replies (0)SK
Sizakele K
1 reviews | Active since Nov 2022
1 May 2026, 22:19
Unhappy customer
I went to chips and chips co at Alberton city on the 01 May 2026 and i was very disappointed. Firstly the staff was slow. I ordered medium chips but the box was not even half full
Helpful (0)
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Sizakele K
1 reviews | Active since Nov 2022
1 May 2026, 22:19
Unhappy customer
I went to chips and chips co at Alberton city on the 01 May 2026 and i was very disappointed. Firstly the staff was slow. I ordered medium chips but the box was not even half full
0
Replies (0)NY
Nompumelelo Y
1 reviews | Active since Aug 2024
27 Feb 2026, 15:57
Mini chips
I bought mini chips and they were not even half way to the box
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Nompumelelo Y
1 reviews | Active since Aug 2024
27 Feb 2026, 15:57
Mini chips
I bought mini chips and they were not even half way to the box
0
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DM
Dinah M
1 reviews | Active since Jan 2026
9 Jan 2026, 19:05
Complain
Hi, i went to fish and chips in Bredell today, to my surprise there was non South African employee there, only Zimbabweans, and while sitting there eating, i only saw Zimbabwean customers only, they were even speaking their language, why is that?
Helpful (0)
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Dinah M
1 reviews | Active since Jan 2026
9 Jan 2026, 19:05
Complain
Hi, i went to fish and chips in Bredell today, to my surprise there was non South African employee there, only Zimbabweans, and while sitting there eating, i only saw Zimbabwean customers only, they were even speaking their language, why is that?
0
Replies (0)P
Portia
1 reviews | Active since Apr 2024
8 Jan 2026, 12:40
Rotten Fish from the Fish and Chip Co. Three Rivers
If I could,I would not give them a star. The fish and chip Co. in Three Rivers. I went there on the 3rd of January 2026 to buy chips,hake and footlong. The hake was off,it was rotten. Unfortunately for me,I didn't eat immediately when I got home so I couldn't take it back as they had already closed. I will never set foot there again!!!!
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Portia
1 reviews | Active since Apr 2024
8 Jan 2026, 12:40
Rotten Fish from the Fish and Chip Co. Three Rivers
If I could,I would not give them a star. The fish and chip Co. in Three Rivers. I went there on the 3rd of January 2026 to buy chips,hake and footlong. The hake was off,it was rotten. Unfortunately for me,I didn't eat immediately when I got home so I couldn't take it back as they had already closed. I will never set foot there again!!!!
0
Replies (0)MMMM
MARIA MAPONYA MARIA MAPONYA
1 reviews | Active since Apr 2025
6 Jan 2026, 13:58
rummy stomach
yesterday i bought the vibe meal and the hake had flour and the base was so hard you hade to break it with two ands...as if you eating biscuits....after a few minutes after eating it..my stomach was turning on me..even now i still have a sow and runny tummy..do better..the fish and chip Co in constancia kloof at checkers complex
Helpful (0)
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MARIA MAPONYA MARIA MAPONYA
1 reviews | Active since Apr 2025
6 Jan 2026, 13:58
rummy stomach
yesterday i bought the vibe meal and the hake had flour and the base was so hard you hade to break it with two ands...as if you eating biscuits....after a few minutes after eating it..my stomach was turning on me..even now i still have a sow and runny tummy..do better..the fish and chip Co in constancia kloof at checkers complex
0
Replies (0)CM
Cordelia M
1 reviews | Active since Jul 2024
28 Dec 2025, 17:35
Bad service
Xmas Eve I was at nkomo village(atteridgeville) staff seemed irritable, they tried turning me back like "potatoes need peeling" etc. Said i would wait as i could see they just want me to leave, waited for an hour while it was only 2 0f us there as they managed to make others leave. Not friendly at all, they were so irritable
Helpful (0)
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Cordelia M
1 reviews | Active since Jul 2024
28 Dec 2025, 17:35
Bad service
Xmas Eve I was at nkomo village(atteridgeville) staff seemed irritable, they tried turning me back like "potatoes need peeling" etc. Said i would wait as i could see they just want me to leave, waited for an hour while it was only 2 0f us there as they managed to make others leave. Not friendly at all, they were so irritable
0
Replies (0)