BAD BAD SERVICE EVER RECEIVED

Worst service i have had in a very long time. I am in sales myself and i went to the Pro Shop to go and find out about some skates to buy. I asked the one guy who can help me at the shop and he phoned someone to help me. There then came a lady who assisted me with the skates, i asked her that i am looking for a size 5 and size 8 for myself. She told me there is no size 5's available and don't know when they would ever receive more stock. There was 3 closed boxes of skates standing next to me not knowing what is inside it but she can maybe get me other skates in a size 5 that is R800 more expensive from a other branch but she cant phone theme there and then to find out if maybe they have stock but she took my number. I asked her to please keep the size 8 for me as it is a problem getting them. I phoned Forrest Hill Ice Rink in centurion to find out do they have stock and they told me they do have stock they received them on Saturday and have a lot of stock. That is VERY BAD SERVICE because does R4 200 not mean anything to you??? Thanks for nothing i will take my business somewhere els where i do get service.