1 reviews | Active since Member
I am shocked at the service at Hassar Grill in Grandwest, my husband and I had been guided with a waiter to our table, once we sat down the waiter just walked by us almost 3-4 times, we sat for almost 15 minutes with no service! I was so shocked that he never even acknowledged us when I called and another waiter came to give us menus! I approached the waiter and explained that we are waiting to me served and he just looked at me and never said a word, just nodded his head and walked away. I am disappointed with the service my husband and I walked out and as I am writing this I am actually sitting in Spur steak ranches which gave us service immediately, for a restaurant that supposedly has a high reputation I do not believe this will last long if staff are not giving us proper service, perhaps training should be implemented or perhaps the staff is unhappy with in turn affects the restaurants reputation.
I am not impressed and I am happy that we did walk out as if we sat there perhaps the waiter would have been even more unbearable.