TI
the industry sea point
Unclaimed Business
TI
the industry sea point
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Pearl C
1 reviews | Active since Jan 2020
9 Aug 2022, 17:42
Terrible
INDUSTRY ( Cafe Sofia before) Sea Point. Shocking. Poor poor service is an understatement. 2 Managers on duty, serving as waiters too, food took an hour and arrived cold, Asked for the Manager, waiter responded, he is the Manager, and apologized for food being cold and left. Although it tasted nice, would have been better served warm, also meal for meal came out, long minutes apart, so all 5 of us ate at different times, we weren't able to enjoy a meal together. Definitely not an establishment interested in their customers and serving quality food.
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Pearl C
1 reviews | Active since Jan 2020
9 Aug 2022, 17:42
Terrible
INDUSTRY ( Cafe Sofia before) Sea Point. Shocking. Poor poor service is an understatement. 2 Managers on duty, serving as waiters too, food took an hour and arrived cold, Asked for the Manager, waiter responded, he is the Manager, and apologized for food being cold and left. Although it tasted nice, would have been better served warm, also meal for meal came out, long minutes apart, so all 5 of us ate at different times, we weren't able to enjoy a meal together. Definitely not an establishment interested in their customers and serving quality food.
0
Replies (0)CB
Carl B
1 reviews | Active since Jan 2020
5 Jan 2019, 08:18
Service NON EXISTENT@ INDUSTRY SEA POINT.
INDUSTRY ( Cafe Sofia before) Sea Point. Shocking. New venue, same ole same as per old Cafe Sofia. Nothing has changed!! Poor poor service is an understatement. Short staff as per normal. Lame excuses by Sandra the owner. Always have an excuse and she is point blank RUDE. Spinning and running around when there are 3 tables in attendance. She has got NO IDEA as to manage and run a restaurant/coffee shop. She shud retire with her cat and leave this great venue to somebody with knowledge. There is ALWAYS something short or missing, then SANDRA must quickly run to Pick n Pay across the road, or corner shop, or somewhere to go buy stock. They never have a decent float for sufficient change, waiters must always scratch in their pockets and wallets for this. Why cant u just employ decent staff and train them. Maybe because u dont pay them as per standard. You are always in a tiff, specially when a group of people, who did not book, arrives. U rather have a silly excuse than to make a SNAPPY PLAN to accomodate. SAD SAD SAD. IF I CUD GIVE 0 Stars I would have. Nothing wud ever change with ur management style.
Helpful (0)
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Carl B
1 reviews | Active since Jan 2020
5 Jan 2019, 08:18
Service NON EXISTENT@ INDUSTRY SEA POINT.
INDUSTRY ( Cafe Sofia before) Sea Point. Shocking. New venue, same ole same as per old Cafe Sofia. Nothing has changed!! Poor poor service is an understatement. Short staff as per normal. Lame excuses by Sandra the owner. Always have an excuse and she is point blank RUDE. Spinning and running around when there are 3 tables in attendance. She has got NO IDEA as to manage and run a restaurant/coffee shop. She shud retire with her cat and leave this great venue to somebody with knowledge. There is ALWAYS something short or missing, then SANDRA must quickly run to Pick n Pay across the road, or corner shop, or somewhere to go buy stock. They never have a decent float for sufficient change, waiters must always scratch in their pockets and wallets for this. Why cant u just employ decent staff and train them. Maybe because u dont pay them as per standard. You are always in a tiff, specially when a group of people, who did not book, arrives. U rather have a silly excuse than to make a SNAPPY PLAN to accomodate. SAD SAD SAD. IF I CUD GIVE 0 Stars I would have. Nothing wud ever change with ur management style.
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