TM
The Magic Photo Booth
Unclaimed Business
TM
The Magic Photo Booth
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Sanesh B
1 reviews | Active since Jan 2020
11 Jul 2018, 10:08
AVOID - TAKE YOUR MONEY AND RUN
Both myself an my wife booked separate events for Photo Booth on 25 May 2018. As part of the written agreement - we were supposed to be given digital copies of the photos on DropBox. We have made a ton of calls to both their fixed line and mobile numbers, as well as send several emails - no response. They are not complying with what they committed to, and have been fully paid for !!
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Sanesh B
1 reviews | Active since Jan 2020
11 Jul 2018, 10:08
AVOID - TAKE YOUR MONEY AND RUN
Both myself an my wife booked separate events for Photo Booth on 25 May 2018. As part of the written agreement - we were supposed to be given digital copies of the photos on DropBox. We have made a ton of calls to both their fixed line and mobile numbers, as well as send several emails - no response. They are not complying with what they committed to, and have been fully paid for !!
0
Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
26 May 2018, 21:16
AWFUL!! PLEASE AVOID!!
This company is an absolute joke! Everything on our wedding day was perfect, apart from trusting these idiots with the simplest task, a photo booth! They arrived on site only to moan about where there booth must go, being exceptionally rude to and upsetting our wedding coordinator (in front of the bride). The machine they brought looks like a cheap Chinese karaoke machine and the quality of the prints they print on site are awful - like desktop printer quality, no wonder they give as many as you want. After the wedding we had to chase them for our photos on Dropbox. Our gold package was supposed to include a free photo album/guest book, which we never received! This despite several emails requesting it, only to have zero response and never hear from them again. AVOID AVOID AVOID. They will stuff up your function! Truly awful company.
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Mark S
1 reviews | Active since Jan 2020
26 May 2018, 21:16
AWFUL!! PLEASE AVOID!!
This company is an absolute joke! Everything on our wedding day was perfect, apart from trusting these idiots with the simplest task, a photo booth! They arrived on site only to moan about where there booth must go, being exceptionally rude to and upsetting our wedding coordinator (in front of the bride). The machine they brought looks like a cheap Chinese karaoke machine and the quality of the prints they print on site are awful - like desktop printer quality, no wonder they give as many as you want. After the wedding we had to chase them for our photos on Dropbox. Our gold package was supposed to include a free photo album/guest book, which we never received! This despite several emails requesting it, only to have zero response and never hear from them again. AVOID AVOID AVOID. They will stuff up your function! Truly awful company.
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Anonymous
1 reviews | Active since Jan 2020
25 Jul 2017, 07:22
Laaste minuut geboek :)
<p>Ek wil net vir Willie en Lizelle se baie baie dankie dat jul my op die laaste minuut geboek het vir een van die kinder partytjies wat ek reel. Ek is nou al 'n jaar in die kinder partytjie industrie en ek moet se The Magic Photo Booth het vir my uitstekende dienste gelewer. :) ek sal julle defnitief aanbeveel</p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
25 Jul 2017, 07:22
Laaste minuut geboek :)
<p>Ek wil net vir Willie en Lizelle se baie baie dankie dat jul my op die laaste minuut geboek het vir een van die kinder partytjies wat ek reel. Ek is nou al 'n jaar in die kinder partytjie industrie en ek moet se The Magic Photo Booth het vir my uitstekende dienste gelewer. :) ek sal julle defnitief aanbeveel</p> <p> </p>
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Anonymous
1 reviews | Active since Jan 2020
4 Jul 2017, 09:49
Excellence in Customer service!
<p>I would like to say that from all the photo booth companies in SA, The Magic Photo Booth's service is the best! :) They responded the quickest, very professional and even sms'ed me to keep me updated with the status of my quote etc. Thank you Willie, you are such a kind person! :) I can't wait to have you at my wedding!</p>
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Anonymous
1 reviews | Active since Jan 2020
4 Jul 2017, 09:49
Excellence in Customer service!
<p>I would like to say that from all the photo booth companies in SA, The Magic Photo Booth's service is the best! :) They responded the quickest, very professional and even sms'ed me to keep me updated with the status of my quote etc. Thank you Willie, you are such a kind person! :) I can't wait to have you at my wedding!</p>
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2017, 10:29
Con Artists
<p>I recently got married, September 2016. Paid the deposit, paid the balance before the wedding date. The photobooth was a no show. I have made numerous attempts to get my refund, no success. No reply to messages, emails and phone calls. On using another cell number, Willie the owner, answers and says he cannot believe they have not refunded me yet. he will get on it right away. No refund still. I sent a sms saying I will take this to social media and legally, he replied saying he will sort it out. Still no refund. </p> <p>BEWARE OF THIS BUSINESS. </p>
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Anonymous
1 reviews | Active since Jan 2020
11 Jan 2017, 10:29
Con Artists
<p>I recently got married, September 2016. Paid the deposit, paid the balance before the wedding date. The photobooth was a no show. I have made numerous attempts to get my refund, no success. No reply to messages, emails and phone calls. On using another cell number, Willie the owner, answers and says he cannot believe they have not refunded me yet. he will get on it right away. No refund still. I sent a sms saying I will take this to social media and legally, he replied saying he will sort it out. Still no refund. </p> <p>BEWARE OF THIS BUSINESS. </p>
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Marili Van der Meijden
1 reviews | Active since Jan 2020
17 May 2016, 10:40
Deceptive and Lazy Service - Don't be fooled by good reviews on their website
<p>While reading the review, bear in mind that after the booking, I needed to follow up multiple times to get answers as they do not respond to emails after you have paid them. They also do not pick up their phone when trying to call them.</p> <p>I enquired whether this company could do photo strips for a wedding photo booth. Willie confirmed that they could. I therefore made the booking. Closer to the wedding I reminded them that we wanted photo strips and not the A5 sized photos - I got the answer that they didn't think the machine could do this, and that they thought having a big photo per session was better anyway. They came to us to demo the booth. This was a nice gesture - but Johan who did this kept on insisting that an A5 photo was a better option although we has specifically asked for photo strips. It turned out that there machine could not print photo strips.</p> <p>At the wedding Johan refused to fix the photos where the blue screen technology made people's clothes dissapear into the background. He stated to one of the guests who asked about it, "This is what they paid for, this is what they get." However the machine is able to manually override the blue screen and the clothes can be put back into the photo. Johan was just not willing to do this for the guests. He even stated that only the bride was allowed to have her photos fixed. They state that they have the most advanced blue screen technology in SA. What does that help if the operator doesn't make use of the functionaility that comes with it?</p> <p> </p> <p>After the wedding I asked for the photos to be fixed before it was shared with us. I was only given 30 fixed photos (after four weeks) that were an average of 60kbs (who can print such a low quality? and the rest of the photos were just kept as they are (with not seeing people's clothes). I phoned Johan - he didn't pick up (big surprise). I then sent an sms after which he phoned back and said that he had already fixed all of the photos and didn't know what I was talking about. I said that I would go through all the photos and follow up about what I was unhappy about. When I followed up on this I did not get a response. This was two weeks ago. I followed up again but still haven't received a response.</p> <p>They talk a big talk but they do not deliver the service they promise. Don't be fooled by good reviews on their website.</p> <p>(http://www.magicbooth.co.za/)</p>
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Marili Van der Meijden
1 reviews | Active since Jan 2020
17 May 2016, 10:40
Deceptive and Lazy Service - Don't be fooled by good reviews on their website
<p>While reading the review, bear in mind that after the booking, I needed to follow up multiple times to get answers as they do not respond to emails after you have paid them. They also do not pick up their phone when trying to call them.</p> <p>I enquired whether this company could do photo strips for a wedding photo booth. Willie confirmed that they could. I therefore made the booking. Closer to the wedding I reminded them that we wanted photo strips and not the A5 sized photos - I got the answer that they didn't think the machine could do this, and that they thought having a big photo per session was better anyway. They came to us to demo the booth. This was a nice gesture - but Johan who did this kept on insisting that an A5 photo was a better option although we has specifically asked for photo strips. It turned out that there machine could not print photo strips.</p> <p>At the wedding Johan refused to fix the photos where the blue screen technology made people's clothes dissapear into the background. He stated to one of the guests who asked about it, "This is what they paid for, this is what they get." However the machine is able to manually override the blue screen and the clothes can be put back into the photo. Johan was just not willing to do this for the guests. He even stated that only the bride was allowed to have her photos fixed. They state that they have the most advanced blue screen technology in SA. What does that help if the operator doesn't make use of the functionaility that comes with it?</p> <p> </p> <p>After the wedding I asked for the photos to be fixed before it was shared with us. I was only given 30 fixed photos (after four weeks) that were an average of 60kbs (who can print such a low quality? and the rest of the photos were just kept as they are (with not seeing people's clothes). I phoned Johan - he didn't pick up (big surprise). I then sent an sms after which he phoned back and said that he had already fixed all of the photos and didn't know what I was talking about. I said that I would go through all the photos and follow up about what I was unhappy about. When I followed up on this I did not get a response. This was two weeks ago. I followed up again but still haven't received a response.</p> <p>They talk a big talk but they do not deliver the service they promise. Don't be fooled by good reviews on their website.</p> <p>(http://www.magicbooth.co.za/)</p>
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