Great disappointment with A Noble Experiment at Prisonbreak Market.

I visited Prisonbreak market on Wednesday 3 January with family visiting from the UK (including 2 small children). Unfortunately many of the shops were closed. The only place we found open to eat was the 'Noble Experiment' at the Pour House. Only pizzas and lasagne were available for order. We ordered pizza and drinks, but the pizza never came. After waiting 1 hour and 20 minutes, and going inside to enquire where our pizza was FIVE TIMES, and the children getting very cranky as they were hungry, we demanded our money back. We were told we should have gone in and asked for our order (after we did exactly that five times!). There were not many people there, so it could not have been a matter of being too busy. People who came after us, got their orders. There were 5 employees working in the kitchen and serving. We barely got an apology. I was embarrassed to have taken my visitors there.