TP
The Perfect Touch
Claimed Business
TP
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Frequently Asked Questions About The Perfect Touch
The Perfect Touch has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked The Perfect Touch across 53 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCE
Chalmare E
1 reviews | Active since Jan 2020
19 May 2025, 08:53
Will not order again!
This is the 1st time I order something at perfect touch and my order was made the 21st of April! I am still waiting for 1 item to be delivered and there is no tracking number yet. I will definitely not order again en they do not keep you updated of your order. If I do not email them than I do not hear from them. This is very bad customer service as well.
Helpful (0)
|Replies (0)CE
Chalmare E
1 reviews | Active since Jan 2020
19 May 2025, 08:53
Will not order again!
This is the 1st time I order something at perfect touch and my order was made the 21st of April! I am still waiting for 1 item to be delivered and there is no tracking number yet. I will definitely not order again en they do not keep you updated of your order. If I do not email them than I do not hear from them. This is very bad customer service as well.
0
Replies (0)AS
Adri S
1 reviews | Active since Jan 2020
19 Sept 2024, 10:41
Worth the wait
At first I was cautious that it may be a **** as I have come across a few now but I have ordered three times and love the items. Yes as they are made on order one wait a bit longer for the delivery but it is indicated before you order. Have three more items just listed in my wish list which I will order. Love the fact that the clothes are not mass produced.
Helpful (0)
|Replies (0)AS
Adri S
1 reviews | Active since Jan 2020
19 Sept 2024, 10:41
Worth the wait
At first I was cautious that it may be a **** as I have come across a few now but I have ordered three times and love the items. Yes as they are made on order one wait a bit longer for the delivery but it is indicated before you order. Have three more items just listed in my wish list which I will order. Love the fact that the clothes are not mass produced.
0
Replies (0)BH
Bianca Heather-Clark
1 reviews | Active since Jan 2020
6 Mar 2024, 07:48
Beware of Sizing Issues: A Review of The Perfect Touch Bikinis
The Perfect Touch offers beautiful bikinis, but there's a recurring issue with sizes. I recommend triple-checking the sizing before making a purchase. Despite my efforts to ensure the correct size, I've experienced fit problems—unfortunately, the size charts vary. Moreover, there's a strict no-return policy once the order is placed or received. Since all transactions are conducted online, it's challenging to reach customer service. Even if you manage to contact them, assistance may be limited as they emphasize no returns. This is my second time encountering sizing issues, so I won't be ordering again.
Helpful (0)
|Replies (0)BH
Bianca Heather-Clark
1 reviews | Active since Jan 2020
6 Mar 2024, 07:48
Beware of Sizing Issues: A Review of The Perfect Touch Bikinis
The Perfect Touch offers beautiful bikinis, but there's a recurring issue with sizes. I recommend triple-checking the sizing before making a purchase. Despite my efforts to ensure the correct size, I've experienced fit problems—unfortunately, the size charts vary. Moreover, there's a strict no-return policy once the order is placed or received. Since all transactions are conducted online, it's challenging to reach customer service. Even if you manage to contact them, assistance may be limited as they emphasize no returns. This is my second time encountering sizing issues, so I won't be ordering again.
0
Replies (0)BJ
Beverley J
1 reviews | Active since Jan 2020
23 Dec 2023, 16:48
So grateful that you went the EXTRA mile
Mareze has gone FAR beyond the scope required or any business owner to get my order to me in time for my holiday. Never have I experienced service at this level. She even added a stunning Christmas gift bag to my order free of charge. I ordered too late and accepted the fact that I will not get my order in time but she made it happen somehow and I am so grateful.
Helpful (0)
|Replies (0)BJ
Beverley J
1 reviews | Active since Jan 2020
23 Dec 2023, 16:48
So grateful that you went the EXTRA mile
Mareze has gone FAR beyond the scope required or any business owner to get my order to me in time for my holiday. Never have I experienced service at this level. She even added a stunning Christmas gift bag to my order free of charge. I ordered too late and accepted the fact that I will not get my order in time but she made it happen somehow and I am so grateful.
0
Replies (0)MB
Marlien Beyers-Nel
1 reviews | Active since Jan 2020
22 Aug 2023, 08:24
The Perfect Touch seems to be a ****
I ordered weeks ago. When you send an e-mail to enquire, you get an auto-response telling you that they are based in Cape Town, the taxi strike has affected the transit and they will dispatch early next week. When you send an e-mail the next week, you get exactly the same auto response. This business seems to be a ****. Beware!
Helpful (0)
|Replies (0)MB
Marlien Beyers-Nel
1 reviews | Active since Jan 2020
22 Aug 2023, 08:24
The Perfect Touch seems to be a ****
I ordered weeks ago. When you send an e-mail to enquire, you get an auto-response telling you that they are based in Cape Town, the taxi strike has affected the transit and they will dispatch early next week. When you send an e-mail the next week, you get exactly the same auto response. This business seems to be a ****. Beware!
0
Replies (0)NV
MB
Marelize B
1 reviews | Active since Jan 2020
5 Jun 2023, 09:01
La-la-la-la-love them !
Love their site. Love their prices. Love their dresses. Will purchase from them again in the future
Helpful (0)
|Replies (0)MB
Marelize B
1 reviews | Active since Jan 2020
5 Jun 2023, 09:01
La-la-la-la-love them !
Love their site. Love their prices. Love their dresses. Will purchase from them again in the future
0
Replies (0)PJ