HENNIES WITBANK ARE USLESS AND DONT CARE ABOUT CUSTOMERS

WHAT A ********** EXPERIENCE I HAD AT THE WITBANK BRANCH.. I HAVE NEVER EVER IN MY LIFE BEEN AT ANY HENNIES STORES BEFORE !!!!! YES, I HAVE HAD NUMEROUS INVITES TO GO THERE... AT THE VAAL, AT WATERKLOOF, WHERE I HAVE BEEN RESIDING FOR OVER 30 YEARS. SO I WENT TO THE WITBANK BRANCH, OVER THE WEEKEND, WHICH WAS THE FIRST TIME, AND WILL DEFINATLY BE THE LAST TIME, I EVER SET FOOT IN ANY HENNIES AGAIN IN MY LIFE. FIRSTLY, WE WERE TOLD OF THE RULES... THEN WE PLACED AN ORDER FOR DRINKS AND FOOD. WE WAITED NEARLY 45 MINUTES FOR MY FOOD TO ARRIVE.... THEN THEY BROUGHT THE FOOD FOR MY DAUGHTER FIRST... WHICH SHE DID EAT THE FOOD... THEN MY DAUGHTER ATE HER FOOD WHILE WE WERE STILL WAITING FOR OUR FOOD. THIS TOOK SO LONG.. AFTER SOME TIME, I ASKED TO SPEAK TO THE SO CALLED MANAGER, WHERE HE CAME TO OUR TABLE, AND I TOLD HIM WHAT WAS GOING ON. THIS SO CALLED MANAGER, WAS TOTALLY USELESS, TOTALLY NOT INTERESTED IN OUR COMPLAINT... HE DID NOTHING TO EVEN HELP US. HE SAID HE WOULD GO TO THE KITCHEN AND CHECK. AFTER SUCH A LONG TIME, THEY EVENTUALY BROUGHT OUR FOOD TO OUR TABLE. BY THEN MY DAUGHTER, WHO HAD ALREADY ATE HER FOOD WAS ALREADY FALLING ASLEEP ON THE TABLE. I CALLED THE MANAGER, WELL THE SO CALLED USELESS MANAGER, AND TOLD HIM, THAT THE FOOD CAME LATER, MY DAUGHTER WAS ALREADY SLEEPING, THAT I DONT WANT THE FOOD, I WILL GLADLY PAY FOR THE DRINKS WE HAD. AGAIN, THIS TOTALLY USELESS SO CALLED MANAGER, DID NOTHING, TO EVEN ASSIST US. BECAUSE ALL HE WANTED WAS OUR MONEY, FOR LATE SERVICE, AND ON TOP OF IT, WHEN THE FOOD ARRIVED WAS NOT WHAT WE ORDERED CORRECTLY. THERE WAS AN ITEM MISSINNG. AGAIN I CALLED THIS USLESS SO CALLED MANAGER AND TOLD HIM THERE WAS AN ITEM MISSING. DID HE CARE? NOT AT ALL. I AGAIN TOLD HIM, THE DRINKS THEY PROVIDED, WERE CLOSED, THE BOTTLES WERE CLOSED. MUST WE THE STUPID CUSTOMERS BRING OUR OWN BOTTLE OPENERS TO OPEN OUR DRINKS. THIS WAS SO FRUSTRATIONG... AND I TOLD THE SO CALLED MANAGER TO TAKE OUR FOOD BACK, AND WE WILL PAY FOR THE DRINKS ONLY. HE DID NOT EVEN ANSWER ME, BECAUSE HE DOESNT CARE. HE IS TOTALLY USELESS. I TOLD THE SO CALLED MANAGER, THAT I WILL NOT EAT ANYFOOD, WHICH HE DIDNT EVEN REPLY. AND THERE ARE CAMERAS ON THAT STORE, ANYONE CAN SEE, I NEVER EVER TOUCHED ONE SINGLE ITEM OF FOOD . NEVER. BUT I WAS FORCED TO PAY FOR A LATE MEAL, FORCED TO PAY FOR DRINKS THAT WAS NOT EVEN OPENED, I WAS EVEN FORCED TO PAY FOR A 10% SERVICE FEE, ON A TOTALLY USELESS SERVICE, WHICH I DECLINED TO PAY FOR THE FORCED SERVICE FEE. AFTER COMPLAINING SO MANY TIMES TO THIS SO CALLED MANAGER, I PAID MY FORCED BILL, AND I TOOK THE REST OF THE FOOD HOME, AND GAVE IT TO MY DOGS. THERE ARE CAMERAS IN THAT STORE, THEY CAN VERIFY MY STORY, BUT NOTHING WAS DONE. YESTERDAY, I EVEN CALLED HENNIES HEAD OFFICE, TO EXPLAIN MY FRUSTRATION, I EVEN SENT THEM MY PAYMENT SLIP, BUT DID THEY CARE?? I USED MY MONEY, PHONNING LEFT AND RIGHT, SPOKE TO ROCKY, TOLD HIM MY STORY, AGAIN PROMISES TO COME BACK TO ME.. NOTHING HAS BEEN DONE ABOUT MY ISSUE, BECAUSE THEY DONT CARE. BUT ME THE STUPID CUSTOMER, PAID NEARLY R800-00 FOR A USELESS SERVICE, AND FOR FOOD THAT I EVENTULALY GAVE TO MY DOGS. HENNIES DOES NOT CARE ABOUT THEIR CUSTOMERS, THEY ARE TOTTALY USELES... BUT THEY ARE GLAD TO TAKE YOUR HARD EARNED MONEY, FOR FOOD I GAVE TO MY DOGS.... I HAVE BEEN LIVING IN WATERKLLOF FOR OVER 30 YEARS, AND I WILL NEVER EVERAGAIN, VISIT ANY OF THIS USELESS HENNIES STORES... I WILL ADVISE THE PEOPLE OUT THERE, PLEEASE DO NOT VISIT THESE STORES, THEY DO NOT CARE ABOUT CUSTOMERS SERVICE.. THEY ARE MORE INTERSTED IN TAKING YOUR HARD EARNED MONEY... AND THEN WE THE STUPID CUSTOMERS, MUST OBEY THEM LIKE DOGS... !!! THATS THEIR LOGO.. THATS THEIR MISSION..... THEY CAN KEEP MY R800-00 AND THEY CAN MAKE THEMSELVES RICH.... I DONT NEED TO USE OTHER PEOPLE MONEY TO MAKE MYSELF RICH. I HAVE MY OW BUSINESS... I RESPECT MY CUSTOMERS, AND I DONT NEED TO ***** MY CUSTOMERS WITH BAD SERVICE FOR MONEY... I WILL NEVER EVER, IN MY LIFE VISIT OR EVEN WANT TO HEAR ABOUT THIS USELESS HENNIES PLACE EVER AGAIN IN MY LIFE... THEY MUST ENJOY MY R800-00..... THATS ALL THEY CARE ABOUT....