TR
The Royal Hotel Ladysmith
Unclaimed Business
TR
The Royal Hotel Ladysmith
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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londeka M
1 reviews | Active since Jan 2020
27 Mar 2022, 07:12
Bad Service
I have never been so dismayed in my life 😩 service was utterly rubbish, they have such ridiculous rules and how can you put one bottle of water for two people in a room and tell me that's how things are done, and also who tells you what time you should eat your breakfast when you've paid your own money... I'm really disappointed 😞 and wouldn't recommend anyone to that hotel
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londeka M
1 reviews | Active since Jan 2020
27 Mar 2022, 07:12
Bad Service
I have never been so dismayed in my life 😩 service was utterly rubbish, they have such ridiculous rules and how can you put one bottle of water for two people in a room and tell me that's how things are done, and also who tells you what time you should eat your breakfast when you've paid your own money... I'm really disappointed 😞 and wouldn't recommend anyone to that hotel
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Happiness N
1 reviews | Active since Jan 2020
17 Nov 2021, 21:51
TERRIBLE FOOD & HOTEL SERVICE AT ROYAL HOTEL LADYSMMITH
If you want antique everything and terrible food definately visit Ladysmith's Royal Hotel. Terrible hotel Service. The Hotel is rated a 4 star but the service is poor than that of a terrible BnB. I sent a formal complain to the Hotel Manager about the food and the non provision of cleaner towels. He sent me an email in which he was very sarcastic and defensive on his response. And by the way non-of my grievances were attended to especially the towels issue. The manager is not the we are so sorry how best can we serve you mam. After paying R1 440.00 per night i expected better. Lastly no visitors are allowed not even if you have a medical emergency. I had to make a request when i required insuilin. Although my visitor did not arrive. The hotel manager did not fail to mention that in his sarcastic response. I could write a novel. About the old serving dishes in the so called buffet with no variety. What you see is what you eat. I have never heard of a hotel which does not serve mushrooms for breakfast not even on request. I was forced to accept a terrible tasting omelette made from funny smelling cooking oil. The cutlery was all over the tables with no regard for hygiene let alone COVID19.
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Happiness N
1 reviews | Active since Jan 2020
17 Nov 2021, 21:51
TERRIBLE FOOD & HOTEL SERVICE AT ROYAL HOTEL LADYSMMITH
If you want antique everything and terrible food definately visit Ladysmith's Royal Hotel. Terrible hotel Service. The Hotel is rated a 4 star but the service is poor than that of a terrible BnB. I sent a formal complain to the Hotel Manager about the food and the non provision of cleaner towels. He sent me an email in which he was very sarcastic and defensive on his response. And by the way non-of my grievances were attended to especially the towels issue. The manager is not the we are so sorry how best can we serve you mam. After paying R1 440.00 per night i expected better. Lastly no visitors are allowed not even if you have a medical emergency. I had to make a request when i required insuilin. Although my visitor did not arrive. The hotel manager did not fail to mention that in his sarcastic response. I could write a novel. About the old serving dishes in the so called buffet with no variety. What you see is what you eat. I have never heard of a hotel which does not serve mushrooms for breakfast not even on request. I was forced to accept a terrible tasting omelette made from funny smelling cooking oil. The cutlery was all over the tables with no regard for hygiene let alone COVID19.
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