Discrimination towards disabilities

We took our first drive through to Gordon's Bay since my childhood this weekend. It was stormy but beautiful. Unfortunately Pino the manager refused us entry into The Thirsty Oyster Tavern because he would not allow access to my service dog. It was storming outside that afternoon and we inquired whether we could be seated far away in the corner of a mezzanine area and where out right and rudely refused. My dog is a trained seizure support dog and was wearing his vest and my medical details. I produce my ref number and the medic alert details for him to inspect and well as doctor's ref. We were rudely told that they do not even make an exception for guide dogs and also that in Pino's opinion epilepsy is a lesser disability . I am currently experiencing some medical changes which have caused more incidents than normal over the past month so having my support granted access is a deal breaker for whether I can have a day trip. Very disappointing end to our day trip . The restaurant looks like a great place. I however wouldn't recommend the manger at this restaurant for any business. He was small minded and rude. He spent more time telling us about his hospitality qualifications than having a look at the scope of the access rights or any of the information that we offered him and trying to find a solution.

On our way back to the car we were approached by a local gentle man who also has a service dog and he told us that it is an on going struggle with this lovely restaurants management.