TW
The Watch Channel
Unclaimed Business
TW
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About The Watch Channel
The Watch Channel has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked The Watch Channel across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemS
mitesh S
1 reviews | Active since Jan 2020
27 Feb 2026, 14:05
Poor service
I was thinking of selling my watch to these guys and did a bit of digging before reaching out properly. After my research I would not sell it to them.. When you’re talking about expensive watches, TRUST and ETICHS MATTER. Personally, I’d rather sell somewhere that feels a lot more transparent and TREAT people fairly... Just my opinion — do your homework before doing business. Don't go on all previous 5 stars, there is always an agenda
Helpful (0)
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mitesh S
1 reviews | Active since Jan 2020
27 Feb 2026, 14:05
Poor service
I was thinking of selling my watch to these guys and did a bit of digging before reaching out properly. After my research I would not sell it to them.. When you’re talking about expensive watches, TRUST and ETICHS MATTER. Personally, I’d rather sell somewhere that feels a lot more transparent and TREAT people fairly... Just my opinion — do your homework before doing business. Don't go on all previous 5 stars, there is always an agenda
0
Replies (0)PK
Peter K
1 reviews | Active since Jan 2020
27 Feb 2026, 08:25
********* Business
Ran Lupo, Solly and Angelique from "The Watch Chanel" May you go to bed at night knowing what you guys did is wrong and *********. I am extremely disappointed with the conduct of The Watch Company. I tracked my ****** Longines watch and discovered that it had been sold to The Watch Company. When I contacted them, they confirmed that they had purchased the watch and that it was still in their stock and had not yet been sold. I immediately informed them that the watch had been ****** and requested that they hold the watch while I completed my investigation. They acknowledged this. A month later, after following up, I was shocked to be informed that they had gone ahead and sold my Longines watch despite knowing it had been reported ****** and despite my explicit request that it be retained. In my view, this demonstrates a complete disregard for ethical business practice. A responsible dealer should immediately halt any transaction once notified that an item may be ****** property. Instead, the watch was sold for profit. I have made it clear that I am willing to reimburse them the exact amount they paid for the watch in order to recover my property. I expect them to now take responsibility, retrieve the watch from the person it was sold to, and return it to me. I want my watch back. This situation could have been handled responsibly and professionally. Instead, it reflects what I consider to be deeply ********* business conduct. I urge anyone dealing in high-value timepieces to ensure they are working with a company that performs proper due diligence and stands by ethical standards. I would like my watch back and will pay the price you paid - you Guys knew and promised not to sell it.
Helpful (0)
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Peter K
1 reviews | Active since Jan 2020
27 Feb 2026, 08:25
********* Business
Ran Lupo, Solly and Angelique from "The Watch Chanel" May you go to bed at night knowing what you guys did is wrong and *********. I am extremely disappointed with the conduct of The Watch Company. I tracked my ****** Longines watch and discovered that it had been sold to The Watch Company. When I contacted them, they confirmed that they had purchased the watch and that it was still in their stock and had not yet been sold. I immediately informed them that the watch had been ****** and requested that they hold the watch while I completed my investigation. They acknowledged this. A month later, after following up, I was shocked to be informed that they had gone ahead and sold my Longines watch despite knowing it had been reported ****** and despite my explicit request that it be retained. In my view, this demonstrates a complete disregard for ethical business practice. A responsible dealer should immediately halt any transaction once notified that an item may be ****** property. Instead, the watch was sold for profit. I have made it clear that I am willing to reimburse them the exact amount they paid for the watch in order to recover my property. I expect them to now take responsibility, retrieve the watch from the person it was sold to, and return it to me. I want my watch back. This situation could have been handled responsibly and professionally. Instead, it reflects what I consider to be deeply ********* business conduct. I urge anyone dealing in high-value timepieces to ensure they are working with a company that performs proper due diligence and stands by ethical standards. I would like my watch back and will pay the price you paid - you Guys knew and promised not to sell it.
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Replies (0)yM
yumnah M
1 reviews | Active since Jan 2020
10 Dec 2024, 09:44
Rude service
I was ready to purchase a watch at a listed price , a Rolex oyster perpetual , I contacted the watch channel , I asked if that’s the best cash price and the man , solly was very rude , maybe it’s because I’m Muslim / Indian , he simply said when you’re ready to buy come in… obv I was ready to buy . Will Never ever deal with this company .
Helpful (0)
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yumnah M
1 reviews | Active since Jan 2020
10 Dec 2024, 09:44
Rude service
I was ready to purchase a watch at a listed price , a Rolex oyster perpetual , I contacted the watch channel , I asked if that’s the best cash price and the man , solly was very rude , maybe it’s because I’m Muslim / Indian , he simply said when you’re ready to buy come in… obv I was ready to buy . Will Never ever deal with this company .
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 Sept 2024, 14:09
You can't go wrong purchasing from The Watch Channel.
This review is a bit late, but I wanted to give credit where it's due. I purchased two Tudor timepieces from them at the end of 2023, and I received amazing service from all of their staff members who handled different queries. Both watches were as described, and running quite well. If you have any doubts regarding their reputation, I'd advise you to look them up on Chrono24 and check out their extensive track record with international sales. In my opinion, Watch Channel is right up there with the best of the best in our country in terms of efficiency and trustworthiness.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
21 Sept 2024, 14:09
You can't go wrong purchasing from The Watch Channel.
This review is a bit late, but I wanted to give credit where it's due. I purchased two Tudor timepieces from them at the end of 2023, and I received amazing service from all of their staff members who handled different queries. Both watches were as described, and running quite well. If you have any doubts regarding their reputation, I'd advise you to look them up on Chrono24 and check out their extensive track record with international sales. In my opinion, Watch Channel is right up there with the best of the best in our country in terms of efficiency and trustworthiness.
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Replies (0)mP
monique P
1 reviews | Active since Jan 2020
28 Nov 2023, 12:56
Watch Out for Excellence
I recently had the pleasure of purchasing a high-end timepiece from The Watch Channel , and I must say that my entire experience was nothing short of extraordinary. From the moment I reached out to their staff to inquire about their exquisite collection to the post-purchase aftercare, every interaction with them was characterised by professionalism, efficiency, and an unwavering commitment to customer satisfaction. The first standout feature of my experience was the responsiveness of the staff specifically Solly. My queries were met with prompt and detailed responses, demonstrating not only a profound knowledge of their products but also a genuine eagerness to assist me in finding the perfect watch. The staff's dedication to ensuring a smooth and enjoyable shopping process was evident in every interaction, making me feel valued as a customer. What truly sets The Watch Channel apart is their commitment to quality assurance. When the watch I initially selected did not meet their stringent standards, they not only informed me promptly but went above and beyond by offering a compelling alternative. This level of transparency and dedication to delivering only the finest timepieces speaks volumes about their commitment to customer satisfaction. Moreover, the after-sales service provided deserves special recognition. They didn't just stop at delivering an exceptional product; they went the extra mile by including two additional high-quality straps with my purchase. This unexpected gesture not only exceeded my expectations but also showcased their genuine desire to enhance the overall ownership experience. In an industry where luxury is defined by both the product and the service that accompanies it, The Watch Channel has truly mastered the art of providing a seamless and enjoyable customer journey. My timepiece not only reflects the epitome of craftsmanship and style but also stands as a testament to an unwavering commitment to excellence. In conclusion, if you are in search of a high-end watch accompanied by unparalleled service, The Watch Channel is undoubtedly a choice worth considering. Their exquisite timepieces, combined with their attentive staff and commitment to customer satisfaction, make for an experience that transcends the ordinary, leaving you with a timepiece that not only tells the time but also tells a story of exceptional craftsmanship and service.
Helpful (0)
|Replies (0)mP
monique P
1 reviews | Active since Jan 2020
28 Nov 2023, 12:56
Watch Out for Excellence
I recently had the pleasure of purchasing a high-end timepiece from The Watch Channel , and I must say that my entire experience was nothing short of extraordinary. From the moment I reached out to their staff to inquire about their exquisite collection to the post-purchase aftercare, every interaction with them was characterised by professionalism, efficiency, and an unwavering commitment to customer satisfaction. The first standout feature of my experience was the responsiveness of the staff specifically Solly. My queries were met with prompt and detailed responses, demonstrating not only a profound knowledge of their products but also a genuine eagerness to assist me in finding the perfect watch. The staff's dedication to ensuring a smooth and enjoyable shopping process was evident in every interaction, making me feel valued as a customer. What truly sets The Watch Channel apart is their commitment to quality assurance. When the watch I initially selected did not meet their stringent standards, they not only informed me promptly but went above and beyond by offering a compelling alternative. This level of transparency and dedication to delivering only the finest timepieces speaks volumes about their commitment to customer satisfaction. Moreover, the after-sales service provided deserves special recognition. They didn't just stop at delivering an exceptional product; they went the extra mile by including two additional high-quality straps with my purchase. This unexpected gesture not only exceeded my expectations but also showcased their genuine desire to enhance the overall ownership experience. In an industry where luxury is defined by both the product and the service that accompanies it, The Watch Channel has truly mastered the art of providing a seamless and enjoyable customer journey. My timepiece not only reflects the epitome of craftsmanship and style but also stands as a testament to an unwavering commitment to excellence. In conclusion, if you are in search of a high-end watch accompanied by unparalleled service, The Watch Channel is undoubtedly a choice worth considering. Their exquisite timepieces, combined with their attentive staff and commitment to customer satisfaction, make for an experience that transcends the ordinary, leaving you with a timepiece that not only tells the time but also tells a story of exceptional craftsmanship and service.
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Replies (0)PR
Pierre R
1 reviews | Active since Jan 2020
10 Feb 2023, 08:45
Secondhand / Banged up / Time Wasted
The worst experience ever!!! 🤬 We made an appointment with our son for his 16th Birthday, which was confirmed only to get there, after spending 1 and 1/2 hours in the traffic on a school/work day, to find that they’ve sold the watch we were there to see!!! I don’t believe they have the watches they advertise and only show you some banged up alternatives hoping you’ll settle for something you don’t want!!! Never in my life again!!! Second hand service or rather or actually no service just a waist of time and energy!!!
Helpful (0)
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Pierre R
1 reviews | Active since Jan 2020
10 Feb 2023, 08:45
Secondhand / Banged up / Time Wasted
The worst experience ever!!! 🤬 We made an appointment with our son for his 16th Birthday, which was confirmed only to get there, after spending 1 and 1/2 hours in the traffic on a school/work day, to find that they’ve sold the watch we were there to see!!! I don’t believe they have the watches they advertise and only show you some banged up alternatives hoping you’ll settle for something you don’t want!!! Never in my life again!!! Second hand service or rather or actually no service just a waist of time and energy!!!
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Replies (0)